Consumer Social

Consumer Law and Protection in America is the essential plain-language guide to the rules, rights, and remedies that protect buyers in today’s complex marketplace. From deceptive advertising to unfair credit practices, this audiobook explains the real power of consumer law in every state and at the federal level.

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

La persuasión es una habilidad imprescindible en cualquier actividad profesional a todos los niveles en organizaciones y empresas. Pero, ¿cuáles son las mejores técnicas de persuasión?, ¿qué elementos de la comunicación permiten conquistar al público?, ¿cuáles son los momentos fundamentales en una argumentación? y ¿qué diferencia a un comunicador eficaz de un auténtico persuasor?

An informative and entertaining account of how actions send signals that shape behaviors and how to design better incentives for better results in our life, our work, and our world.

Few works of political and cultural theory have been as enduringly provocative as Guy Debord's Society of the Spectacle. From its publication amid the social upheavals of the 1960s to the present, the volatile theses of this work have decisively transformed debates on the shape of modernity...

The Mobile Wave argues that the changes brought by mobile computing are so big and widespread that it’s impossible for us to see it all, even though we are all immersed in it. Saylor explains that the current generation of mobile smart phones and tablet computers has set the stage to become the universal computing platform for the world. In the hands of billions of people and accessible anywhere and anytime, mobile computers are poised to become an appendage of the human being and an essential tool for modern life.

Persuasive Techniques: The 21 Laws of Persuasion Master the psychology that drives every buying decision, negotiation, and human interaction. Whether you're closing deals, marketing products, or simply wanting to communicate more effectively, understanding The 21 Laws of Persuasion gives you an unfair advantage in business and life. What You'll Discover: ✅ The 21 Laws of Persuasion with real-world applications you can use today ✅ Nearly 60 proven psychological theories, including The Halo Effect, Social Proof, and Cognitive Dissonance ✅ How subliminal persuasion and mind control ...

Do you want your business or brand on social media to thrive but find yourself struggling to get a sale, engagement, or even an endorsement? Are you sick of watching other businesses successfully grow their online presence, but you are unable to even get a follow? Have you tried applying the so-called “tricks” of the trade, but nothing seems to get you the kind of results that you desire?

Britain thinks it runs on tea. Coffee tells a much stranger story. For four centuries, an ordinary cup has been quietly turning up wherever British life was changing. When coffee first arrived in England, it was so strange that sellers had to explain what it was and persuade people why they might possibly want to drink it. Before long, coffee houses were buzzing with news, politics, argument and business. The government worried about what people were saying inside them, merchants used them to exchange information, and one coffee-house keeper called Edward Lloyd gave his name to an ...

Winner of the Financial Times and Schroders Business Book of the Year 2024 'A clear and compelling read about one of the most consequential races in the world' - Madhumita Murgia, bestselling author of Code Dependent and AI Editor for The Financial Times Discover the never-before-told story of...

This book exists to record, for posterity, the events of Gamergate from the perspective of someone within Gamergate. There is a real danger that, what with the media bias against Gamergate, that the other side – the right side – will not get recorded. In the future, anyone looking back is likely to encounter an entirely one-sided version of events from people who have been acting very shadily. As a participant in Gamergate, that worries me. As a historian, that worries me. As someone who cares about truth, fairness and accuracy, that worries me. I think I’m uniquely positioned to give...

Are you struggling with overwhelming credit card debt, medical bills, wage garnishment, or foreclosure in New York or California? Bankruptcy Unlocked is your step-by-step legal guide to achieving real financial freedom through bankruptcy or other debt relief options. Written by experienced bankruptcy attorney Ngozi E. Bolin, Esq., this practical book explains everything you need to know about Chapter 7 and Chapter 13 bankruptcy, how to protect your home and car, and how to stop creditor harassment—without confusing legal jargon.

Ever notice that all watch ads show 10:10 as the time? Or that all fast-food restaurants use red or yellow in their logos? Or that certain stores are always having a sale? You may not be aware of these details, yet they’ve been influencing you all along. Every time you purchase, swipe, or click, marketers are able to more accurately predict your behavior. These days, brands know more about you than you know about yourself. Blindsight is here to change that. 

Unveil the Hidden Force Shaping Your Desires and Driving Society Are your deepest desires truly your own? Or are they secretly sculpted by the world around you? Prepare to embark on a mind-bending journey into the heart of human motivation with "Mimetic Desire: The Hidden Driver of Culture and Conflict." This groundbreaking exploration reveals the invisible threads that weave our wants, needs, and aspirations into the very fabric of society. Discover how: • Your "personal" choices may be anything but • Social media amplifies our copycat tendencies • Rivalries and conflicts sprout from...

What do the Roman Empire, Sears catalogs, television commercials, Google, TikTok, and ChatGPT have in common? They all transformed the way people persuade, communicate, and buy. The History of Marketing (2026 Edition) tells the remarkable story of how marketing evolved from simple word-of-mouth exchanges into one of the most powerful forces shaping modern business, culture, politics, and technology. Along the way, you'll discover that marketing has never been just about selling products—it has always reflected the values, innovations, and aspirations of the societies that created it. ...

In "Media Psychology: Understanding the Impact of Media on Behavior and Cognition," Ali Muattar provides a comprehensive guide to the principles, practices, and applications of media psychology. This third edition offers updated research, practical insights, and real-world examples that empower media consumers, creators, and researchers to navigate the complex field of media and its effects on human behavior and cognition. Ali looks deeper into the multi-dimensional field of media psychology, offering readers a deep understanding of how media influences thoughts, emotions, and behaviors. ...

Social scientists have adopted the practices of more traditional scientists in the past few decades - using randomized trials to design policies aimed at improving educational levels, lowering crime rates, elevating employment rates, and improving living standards among the poor. Andrew Leigh and P.J. Ochlan bring the lives of these radical researchers to life as their experiments to overturn conventional wisdom lead to breakthroughs like finding the cure for scurvy and discovering what policies really improve literacy rates.

A landmark insider’s tour of how social media affects our decision-making and shapes our world in ways both useful and dangerous, with critical ideas on how to protect ourselves in the 2020 election and beyond MIT professor Sinan Aral isn’t only one of the world’s leading experts on...

What would a truly just and sustainable society look like? In The Universal Utopia, the author presents a sweeping vision of a reimagined world—one built not on unchecked consumption or fragmented interests, but on conscience, virtue, and long-term collective stability. Blending political philosophy, ethical reflection, and systemic critique, this work examines the foundations of modern society and asks whether our economic, political, and cultural structures are capable of delivering genuine human flourishing. From governance and education to economics, law, and civic responsibility, it ...

En esta obra revolucionaria que ocupa desde hace años los primeros puestos en las listas de ventas de Estados Unidos, Gladwell, un auténtico gurú de los negocios, analiza la trayectoria de varios productos y tendencias de gran éxito hasta descubrir cómo y por qué se alcanza el punto de inflexión a partir del cual algo se convierte en un fenómeno de masas: el punto clave.