Communication Etiquette

Founder of a global etiquette school and star of her own Netflix series, Sara Jane Ho teaches readers how to thrive socially in a variety of situations. "With her remarkable wit and profound understanding, she serves as an exceptional mentor, showing us all how to navigate life with confidence...

Etiquette isn’t about being perfect—it’s about showing respect, confidence, and awareness in every interaction. 50 Etiquette Rules Everyone Should Know is a clear and practical guide to mastering the small behaviors that make a big difference. From dining do's and don'ts to digital decorum and respectful communication, this book breaks down timeless etiquette into simple, practical tips for all ages. Whether you're meeting someone new, attending a formal event, or just trying to make a good impression, these rules will help you stand out—in the best way possible.

The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he...

Are you a parent searching for a one-of-a-kind social skills guide that helps your teen thrive in both offline and online worlds? Look no further! This groundbreaking book on etiquette for teens is specifically designed for today's digital age, covering not only traditional etiquette but also the essential art of netiquette. Discover how mastering etiquette and netiquette can boost your teen's self-confidence in unfamiliar social settings and bring numerous benefits, such as impressing future bosses, avoiding conflicts, and steering clear of unintentional faux pas. This unique book covers ...

A groundbreaking book that reveals the hidden architecture of our conversations and how even small improvements can have a profound impact on our relationships in work and life—from a celebrated Harvard Business School professor and leading expert on the psychology of conversation. “Alison...

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless...

A social psychologist and Cornell professor of organizational behavior reveals the business and life benefits of knowing when to say something—and when to keep things to yourself. Should I ask an upset colleague what's wrong? Should I tell my bestie the truth when she asks about her new...

Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a...

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Unspoken Social Rules & Etiquette is a guidebook for the modern age. Ever wonder why some people glare at you or what happened that someone won't return your calls? You probably violated a piece of our society's unwritten and unspoken social rules.

Accelerate career growth and master workplace communication by turning everyday behaviors into absolute dependability. Whether you are listening during your daily commute or preparing for a major promotion, this guide delivers focused, actionable strategies to help you stand out. You will feel...

“A definitive guide to engaging with members of Gen Z in the workplace.” —Publishers Weekly What if your greatest challenge could become your greatest solution? Generation Z has entered the workforce and are challenging leaders in ways they have never experienced before. Gen Zers often...

Ever regret something you’ve posted? Honestly? How smart are you being when it comes to streaming, messaging, gaming, commenting. . .? The Teen’s Guide to Social Media & Mobile Devices will help you navigate the digital world with 21 refreshingly honest and humorous tips that will not only...

Struggling to write work emails that sound clear, confident, and professional? You’re not alone. Every day, professionals spend far too much time overthinking emails—rewriting sentences, second-guessing tone, and worrying about how they’ll be perceived. Email Like a Pro gives you a simple, practical system to fix that. This no-fluff guide shows you exactly how to write effective work emails in minutes—so you can stop overthinking and start communicating with clarity and confidence. Inside, you’ll learn how to: Write emails that are clear, concise, and professional Use a simple ...

Winner, 2024 Best Independent Book Award Bronze Winner, 2024 Global Book Award (Business Life) Available in Hardcopy, Paperback, Kindle, and Audiobook Success at the Table Has Very Little to Do with Privilege—and Everything to Do with Confidence. Have you ever been invited to a business dinner, networking event, or interview lunch and worried about ordering the wrong thing, choosing the wrong wine, or making a mistake in front of clients or colleagues? You're not alone. In today's world, careers are often advanced over meals, relationships are built at the table, and first impressions can...

In a rapidly changing world, where social interactions span both the physical and digital realms, understanding and practicing good etiquette has never been more important. The Ultimate Guide to Modern Etiquette by Rebecca Ferguson is an essential guide for anyone looking to navigate today’s social norms with confidence, respect, and grace. Drawing on over 20 years of experience as a relationship coach, Rebecca offers practical advice that is both timeless and relevant, ensuring that you can approach every social and professional interaction with ease. This comprehensive social etiquette ...

Brought to you by Penguin. How to create the most transformative meetings and moments Being deprived of gathering has revealed just how important it is to us; to connect with others, collaborate, share ideas and create moving, life-affirming experiences. At a time when coming together is more...

Joining the ranks of classics like The Elements of Style and On Writing Well, Writing Without Bullshit helps professionals get to the point to get ahead. It’s time for Writing Without Bullshit. Writing Without Bullshit is the first comprehensive guide to writing for today’s world: a noisy...

Etiquette and Manners is a practical and inspiring guide to developing the habits that build strong character, meaningful relationships, and lasting success. In a world where academic achievements and professional skills are highly valued, this book reminds us that courtesy, kindness, honesty, humility, and respect are equally important in shaping a fulfilling life. Drawing on real-life examples and timeless principles, M K Devidasan explains how good manners begin at home, are strengthened in schools, and become the foundation of responsible citizenship. The book explores family values, ...

Go Beyond the Signs. Understand the Culture. Connect with Confidence. Learning American Sign Language is about more than remembering signs. It’s also about understanding the people, history, and culture behind the language. Understanding ASL combines clear explanations of Deaf history and culture with practical guidance to help you avoid common misunderstandings, approach conversations with confidence, and build more meaningful connections. Whether you’re learning for a loved one, taking an ASL class, communicating with Deaf colleagues, or studying on your own, you’ll discover the ...