Showing results by author "Barbara Kahn - foreword"


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    • The Customer of Tomorrow

    • Strategies for Keeping Pace with Rapidly Changing Behaviors, Technologies, and Expectations
    • By: Knowledge@Wharton, Barbara Kahn - foreword
    • Narrated by: Karen Saltus
    • Length: 1 hr and 20 mins
    • Unabridged
    • Overall
      3 out of 5 stars 5
    • Performance
      3 out of 5 stars 5
    • Story
      2.5 out of 5 stars 5

    With consumer decisions being made at increasing speed and the time it takes to win wallet share rapidly shrinking, how can you prepare? Today's customer has more access to information and influencers, at a click or swipe, than ever before. The speed at which consumer decisions are made keeps increasing, and the time it takes for battles over wallet share to be won or lost is shrinking rapidly. Every fundamental assumption about customers is now being challenged: how they shop, where they shop, and why they shop.

    Regular price: $4.19