Mostrando resultados por narrador "Richard Joel" en Todas las categorías

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

My name is Nate Temple, and I’m secretly a wizard. I ride a foul-mouthed unicorn, drink with Achilles, and am pals with the Four Horsemen. I’ve even cow tipped the Minotaur. I understand the theory of following the rules. I’m just not very good at the application. Because, rules were meant to be broken. Especially when I find out a monster just murdered my parents. Now all I can hear is the sweet, soothing song of vengeance in my ears, playing on repeat.

Nicole Lee's life is going nowhere. No family, no money, and stuck in a relationship with a thug named Bungie. But, after one of Bungie's "deals" goes south, he and Nicole are whisked away by a mysterious moth-like humanoid to a strange ship called the Fyrantha. Once aboard, life on the ship seems too good to be true. All she has to do is work on one of the ship's many maintenance crews. However, she learned long ago that nothing comes without a catch. When she's told to keep quiet and stop asking questions, she knows she is on to something.

Against the Tide is a leadership book that illustrates how Adm. Hyman Rickover made a unique impact on American and Navy culture. Dave Oliver is the first former nuclear submarine commander who sailed for the venerable admiral to write about Rickover's management techniques. Oliver draws upon a wealth of untold stories to show how one man changed American and Navy culture while altering the course of history.

My name is Nate Temple, and I’m secretly a wizard. I ride a foul-mouthed unicorn, I drink with Achilles, and I’m pals with the Four Horsemen. I’ve even cow-tipped the Minotaur. I understand the theory of following the rules...I’m just not very good at the application. Because rules were meant to be broken, and St. Louis has a bit of a supernatural infestation these days. Someone should probably be keeping an eye on these things -and probably an eye on me, too. Before I blow up another building...or three.

Battlefield Korea picks up in the middle of a brewing global conflict, as the Chinese look to capitalize on Russian intervention in the Ukrainian civil war. The surprise attack there has NATO in chaos, false headlines barrage the Internet, and the war in Ukraine seems all but lost. Will this distraction keep America from intervening in Asia? When the Chinese begin to provide the North Korean regime with additional fuel, hard currency, and weapons, will America still be able to honor its treaty obligations in Asia?

This book examines the 11 most common styles of anger expression and helps you learn how to communicate your anger in healthy ways. Learn which anger styles work for different situations - and which ones lead to certain disaster. Find out how to become more flexible and creative at expressing your anger. Once you understand the whole range of anger styles, you'll be able to better manage angry feelings and use your anger as a positive force for building a better life.

In this audiobook, theologian R. Albert Mohler Jr. delves into the historical significance of the offices of prophet, priest, and king. He traces their origins in the Old Testament to their ultimate fulfillment in the person and work of Jesus Christ. Mohler presents a compelling argument: the three offices should not be compartmentalized. They are interconnected and essential for Christian faithfulness in the home, the church, and society. When Jesus Christ returns, the whole world will bow to him as Lord—Prophet, Priest, and King.

The ability to effectively communicate with data is no longer a luxury in today’s economy; it is a necessity. Transforming data into visual communication is only one part of the picture. It is equally important to engage your audience with a narrative—to tell a story with the numbers. Effective Data Storytelling will teach you the essential skills necessary to communicate your insights through persuasive and memorable data stories.

What caused the extinction of the dinosaurs? Walter Alvarez, one of the Berkeley scientists who discovered evidence of the impact, tells the story behind the development of the initially controversial theory. It is a saga of high adventure in remote locations, of arduous data collection and intellectual struggle, of long periods of frustration ended by sudden breakthroughs, of friendships made and lost, and of the exhilaration of discovery that forever altered our understanding of Earth's geological history.

A remarkable true story of adventure, betrayal, and survival set in one of the world's most inhospitable places. In 1906, from atop a snow-swept hill in the ice fields northwest of Greenland, hundreds of miles from another human being, Commander Robert E. Peary spotted a line of mysterious peaks looming in the distance. He called this unexplored realm "Crocker Land". Scientists and explorers agreed that the world-famous explorer had discovered a new continent rising from the frozen Arctic Ocean.

Are mass violence and catastrophes the only forces that can seriously decrease economic inequality? To judge by thousands of years of history, the answer is yes. Tracing the global history of inequality from the Stone Age to today, Walter Scheidel shows that inequality never dies peacefully. Inequality declines when carnage and disaster strike and increases when peace and stability return. The Great Leveler is the first book to chart the crucial role of violent shocks in reducing inequality over the full sweep of human history around the world.

The Union is gone. Interstellar travel is no longer safe. Enter ex-Union Navy Officer Cliff Rawlins. More than four years after being wrongfully stripped of his rank and decorations in a court-martial stacked against him, ex-Union Navy Officer Cliff Rawlins suddenly finds himself a free man. The galaxy to which he returns, however, is changing. The Union of Free Planets is on the verge of dissolving. Many of the shadowy political players working behind the scenes to end the Union are the same people who sent Cliff away. Yet, in the coming political upheaval, Cliff glimpses an opportunity.

An engaging guide for parishes seeking to cultivate communities of discipleship and vibrant, dynamic faith. Highly acclaimed for his work with parish renewal and the New Evangelization, Fr. James Mallon shares with us the many ways for bringing our parishes to life. Through humorous and colorful stories, Mallon challenges us to rethink our models of parish life, from membership-based communities to assemblies of disciples of Jesus who proclaim and share the good news with all peoples.

Quantum computing has the promise to be the next huge thing in technology. How do we know that? Look at how much the big players in tech are investing in the technology. Quantum Computing For Dummies preps you for the amazing changes that are coming with the world of computing built on the phenomena of quantum mechanics. Need to know what is it and how does it work? This easy-to-understand book breaks it down and answers your most pressing questions.

Bipolar Disorder: A Guide for You and Your Loved Ones is a concise, essential guide to bipolar disorders. Written in a non-technical jargon, this guide is ideal for patients and their families who wish to gain an understanding of bipolar disorders, those looking for support, paths for moving forward, and advice for living with the disease.

The basis for the cult-classic film The Warriors chronicles one New York City gang's nocturnal journey through the seedy, dangerous subways and city streets of the 1960s. Every gang in the city meets on a sweltering July 4 night in a Bronx park for a peace rally. The crowd of miscreants turns violent after a prominent gang leader is killed and chaos prevails over the attempt at order. The Warriors follows the Dominators trying to make their way back to their home territory without being killed.

As leaders, we all hit a point when things stop going well. A problem emerges that we think we can handle but discover we can't. The tools that got us this far somehow stop working. We don't understand; what are we missing? What we don't see is what we can't see: we have blindspots. Blindspotting provides a framework for understanding six types of blindspots, then takes you inside coaching sessions with profoundly relatable leaders going through the process of learning to recognize their own blindspots.

For the better part of five decades, Jerry Pournelle's name has been synonymous with hard-hitting science fiction. For the first time, all of Pournelle's best short work has been collected in a single volume. Herein you will find over a dozen short stories, each with a new introduction by editor and longtime Pournelle assistant John F. Carr, as well as essays and remembrances by Pournelle collaborators and admirers.

When a mat-trans malfunction strands Ryan Cawdor and his friends in a gutted redoubt in the West Indies, the crystal waters offer them a tantalizing glimpse of untouched splendor. But the oasis is abruptly shattered by violent and ruthless pirates, and Ryan has to barter with a young guide, a teenage boy on a blood quest against a sadistic local warlord, to navigate a land teeming with predators-mutie, human and animal. The race is on to find a second redoubt, buried deep in the inhospitable heart of Monster Island.