Mostrando resultados por narrador "Sean Pratt" en Todas las categorías

It is a cold, hard fact of business life that most startups fail. Even many of those entrepreneurs who ultimately succeed have stories of personal challenges, unsuccessful companies, and difficulties along the way. The founders of TechStars, a mentorship-driven startup accelerator, have worked with entrepreneurs and companies over the past twenty-five years, and have seen a number of the same issues come up again and again.

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space.

The Civil War posed a critical test of the young nation's character, endurance, and will to survive. Coming only two generations after the nation's founding, the secession of Southern states challenged the very existence of the United States. "America's most monumental drama and morality tale" comes alive in this brilliant collection from America's leading history magazine, as selected by its current editor-in-chief, Edwin S. Grosvenor.

The last 14 months of the American Revolution, the final phase after Yorktown, were crucial for the declared "united States" to achieve their collective and sovereign independence. This groundbreaking, updated history of The Revolutionary War is based on recently deciphered and transcribed, first-person correspondence from the American military, civilian, political, and diplomatic leaders who were running the war.

To bring the principles of finding the obvious to life, Trout finds obvious solutions to today's troubles for the likes of GM, Coke, Wal-Mart, newspapers, and the bewildering beer business. The fundamental problem is that professional marketers overlook the most obvious and effective ideas entirely, in an attempt to be clever or creative. But if an idea is obvious to you, it will be obvious to your consumer - which is why it will work.

Esther and Noah Lysander are the twin children of General Ryck Lysander, Commandant of the Federation Marine Corps, leader of the Evolution, and Chairman of the Federation. When they are told that their father and mother have been assassinated, they are both devastated. Cut adrift, they each decide to enlist in the Corps, but for different reasons.

Captain Esther Lysander, UFMC, is a combat Marine. Her new orders, however, are APOC, or “At the Pleasure of the Chairman,” and while she knows this type of assignment could be career-threatening, she feels duty-bound to accept them. There is no SOP for being APOC, except that it isn't combat-as-usual. Part spy, part soldier, part political window dressing, Esther has to adapt to everything from clandestine meetings with rebel forces, hostage rescues, and off-the-record sniper missions to being a courier between the chairman and other heads of state.

The Nature of Investing calls for a transformation of the investment process from the roots up. Drawing on the author's twenty-plus years of leadership experience in top investment firms, the book connects real-world finance with the field of biomimicry. Citing real-life examples and discussing principles from the natural world, The Nature of Investing shows how we can create an investment framework that is different from the mechanized one currently employed.

A New York Times bestselling journalist sets out to explore our addiction to the quantification of everything and ends up confronting his own addiction to certainty. In the quiet of quarantine, he decides to choose ease, rather than control—pursuing habits and hobbies that bring joy and...

The Shifts and the Shocks is not another detailed history of the crisis, but the most persuasive and complete account yet published of what the crisis should teach us about modern economies and economics. The audiobook identifies the origin of the crisis in the complex interaction between globalization, hugely destabilizing global imbalances and our dangerously fragile financial system.

Dr. Joseph Murphy was a proponent of the New Thought movement, developed in the late 19th and early 20th centuries by many philosophers and deep thinkers who studied this phenomenon and preached, wrote, and practiced a new way of looking at life. By combining a metaphysical, spiritual, and pragmatic approach to the way we think and live, they uncovered the secret of attaining what we truly desire. In this three-book set, Dr. Joseph Murphy shows you how to live your best life now.

These 13 “secrets” are the proven formula used by world-class achievers across the ages. We live in a time where many people have lost touch with the qualities that produce extraordinary lives. Imagination, ingenuity, drive, and a no-fear, no-quitters allowed mentality often seem to be disappearing from our culture and our world. This is a book for everyone who has ever had a dream. This book will teach you how to set goals and achieve that dream, step-by-step and day-by-day.

For most of us, the better we perform the more attention we receive. Yet for many “Invisibles”—skilled professionals whose role is critical to whatever enterprise they’re a part of—it’s the opposite: The better they do their jobs the more they disappear. In fact, often it’s only when something goes wrong that they are noticed at all. Millions of these Invisibles are hidden in every industry. You may be one yourself. And despite our culture’s increasing celebration of fame in our era of superstar CEOs and assorted varieties of “genius”—they’re fine with remaining anonymous.

Your mind does not grow old. Age is the dawn of wisdom. Welcome the change. Mind and spirit do not grow old. You are as old as you think you are. Age is an asset. You must be a producer and not a prisoner of society.

In Digital Prospecting, Mike Jones and Ken Guest offer a proven, battle-tested process for an integrated 21st century prospecting system that leverages today's social technologies. The book outlines the most effective ways to prospect using email and social selling interactions as the initial point of contact with the prospect. The process it offers is not meant to replace cold calls. It's meant only to give you the tools you need to evaluate which method makes the most sense, given your unique situation.

Info We Trust celebrates data storytelling, as explained by one of the field's most talented creators. Both engineer and artist, R. J. Andrews draws on disciplines from across the human experience to show how to create new ways of seeing the world. And most importantly, to build powerful data-driven information that is worthy of trust.

What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service: The Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.

Knowing how to influence others is crucial to your success. It’s found in the simplest interactions with your customers, suppliers, partners, bosses, subordinates, and colleagues, as well as your friends and loved ones. The act of influencing is such a part of your daily life that you may not even realize when you (or others) are doing it. But to use influence effectively - to inspire and convince others to follow your lead, share your point of view, or buy your products and services - requires adaptability, perceptiveness, and some insight....

The average attention span of an adult is eight seconds - eight seconds! That is tough news for a presenter. It means you may have a room full of people, but their minds are elsewhere. You're competing with a slew of activities demanding their attention - email, texts, Facebook, YouTube, chats, and apps, in addition to thoughts about their next meetings and projects that are behind schedule. How do you get a message across in a world like that?

An unforgettable new series from acclaimed author Katie McGarry about taking risks, opening your heart and ending up in a place you never imagined possible Seventeen-year-old Emily likes her life the way it is: doting parents, good friends, good school in a safe neighborhood. Sure, she's curious...