Mostrando resultados por Editor "AMACOM" en Todas las categorías

Get unstuck and land a new career—one you’re genuinely passionate about. Switchers helps you realize that dream. Written by celebrated career coach and psychologist Dr. Dawn Graham, the book provides proven strategies that will get you where you want to go. The first step is to recognize that the usual rules and job search tools won’t work for you. Resumes and job boards were designed with traditional applicants in mind. As a career switcher, you have to go beyond the basics, using tactics tailor-made to ensure your candidacy stands out.

How would you like to be able to read anyone instantly? Get people to trust you instinctively? Change minds easily? Convince anyone to give you almost anything? The secret lies in the 12 Laws of Persuasion. These “powers” are not unobtainable Jedi mind tricks but are actual skills that everyday people can discover and develop within themselves--today!

As the founder of the internet business MasterMindsForum.com, e-commerce expert Scott Fox shares tips for starting a successful online business to a worldwide community of aspiring entrepreneurs. Now, in this insightful and practical new audiobook, Scott regales stories of dozens of "regular folks" who have reinvented themselves as click millionaires to show listeners how to stop dreaming of a better life and start living it.

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more - they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters? Leading Loyalty reveals the principles and practices of everyday service heroes....

A culture of trust for all companies large and small is invaluable. Trust turns deflection into transparency, suspicion into empowerment, and conflict into creativity. And what many have learned unfortunately is that no enterprise is too large or too successful to withstand a lack of trust within its walls. In The 10 Laws of Trust, JetBlue chairman and Stanford Graduate School of Business professor Joel Peterson explores how a culture of trust gives companies an edge.

Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intelligent employees isn't enough: you need a concrete plan for putting this valuable resource to work. The EQ Difference offers an array of self-assessment tools and team-focused exercises that will help increase and leverage emotional intelligence both in individuals and in groups. It's filled with practical tips and suggestions for developing your own "emotional quotient," as well as that of your peers, employees, and even senior executives.

Through his Persuasion Institute, Kurt Mortensen has sought out and studied the Persuasion IQ (PQ) of the world’s top influencers. Now, in this game-changing guide, he’s leveraging his vast knowledge to teach listeners the essential habits, traits, and behaviors necessary to cultivate their natural persuasive abilities. Concentrating on the 10 major Persuasion IQ skills, the book provides listeners an opportunity to assess their own PQ, identify their strengths and weaknesses, and start down a path to enormous success and wealth.

Stress-Free Discipline knows that the one-size-fits-all discipline methods many experts tout can actually be too narrow for some concerns. Instead, parents need to learn how to determine the root cause behind their child’s issue, which will then help explain what is driving the behavior, why it’s probably more normal than the parent realizes, how to prevent further escalations, and how to instill self-control. Once parents grasp the underlying motivation, they can select the strategy that fits their child's age, temperament, and issue.

Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook draws on more than 30 years of research from companies such as 3M, GE, and Chick-Fil-A to teach listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line.

Based on the author’s TeleSmart 10 System for Power Selling, this award-winning business book pinpoints the 10 skills essential to high-efficiency, high-success sales performance in an age of telesales and digital selling. Smart Selling on the Phone and Online equips salespeople with the powerful tools they need to open stronger, build trust faster, handle objections better, and close more sales when dealing with customers they can’t see face-to-face.

According to The 108 Skills of Natural Born Leaders, no one is born a leader. But everyone has the natural born capacity to lead. We label people "natural born leaders" because they consistently and frequently model qualities that inspire others to commit to their direction. This book identifies the skill set that causes others to see people as natural born leaders, helps listeners assess their current level of these skills, and coaches listeners to master their weak areas.

Authors William Baker and Michael O’Malley teach listeners that - far from popular media portrayals of corporate callousness - kindness has a very distinct and essential place in the office. Subtly and very effectively, a gentler, more human conception of leadership has become the gold standard for excellence. This insightful and refreshing book shows leaders how they can leverage the deceptively complex notion of kindness as guiding principle to lead more effectively.

What can the military teach all of us about success? Plenty. Col. Mark Bender's Operation Excellence shows how to harness the success strategies of the US Army, Navy, Air Force, and Marine Corps and apply them to every facet of our lives: wealth and success, business and leadership, health and well-being, personal relationships, and more.

Are your kids pummeling you with demands and bossing you around with impunity? Have your once-precious preschoolers become rebellious, entitled, and disrespectful to authority? While there are plenty of so-called experts who might try to validate your convictions that you have done all you can to “fix” your “difficult” children, the hard truth is, they’re not doing you any favors by placing the responsibility solely on your children. Therapist and parenting expert Sean Grover untangles the forces driving family dysfunction, and helps parents assume their leadership roles once again.

The Startup Gold Mine reveals how the world’s largest and most prestigious brands make innovation decisions, including new product launches, vendor-startup partnerships, and even billion-dollar acquisitions. The book also details the ways startups can leverage corporate strengths and weaknesses for mutual benefit.

Personalized Customer Experience is a timely primer on the basics of personalization, and how it can be applied across channels. It includes emerging best practices on how AI is transforming the limits of personalized experiences and offers practical guidance eon how to establish a scalable personalization structure that fits your organization along with a clear, repeatable process that you can implement right away.

Almost everyone has faced the frustrating task of negotiating with a local, state, national, or foreign government at some point in their lives. Whether they are applying for a building permit from their local zoning board, trying to sell software to the US Defense Department, looking for approval for a merger, or planning to set up a business in Limerick or Bangalore, businesspeople confront a unique set of challenges when dealing with any form of government.

Cut costs - it's a common corporate refrain. But if you constantly slash expenditures, what happens to innovation? How can you stay competitive and satisfy customers? Costovation solves the dilemma of how to spend less and innovate more. The book's revolutionary approach broadens the definition of innovation beyond products to the business model itself. With costovation, you let go of assumptions, take a fresh look at the market, and relentlessly focus on what customers really want.

Today’s entrepreneurs must avoid the temptation to play it safe and launch a business in a bubble. Instead, they need to embrace the idea of “failing fast.” Almost upon genesis of the idea, it is detrimental for the entrepreneur to connect with real customers and determine quickly whether their idea is worth pursuing, needs new direction, or should be abandoned altogether.

Your idea may be groundbreaking. The potential profits might be exhilarating. The time to act may be right now, but if you’re not able to craft and deliver a clear message that doesn’t lead the audience to gain your perspective, that can be the difference between your pitch being transformational and becoming forgettable. Executive coach and leadership expert John Baldoni provides this concise tool kit containing more than 100 practical tips for creating and communicating meaningful messages with presence and authority.