Mostrando resultados por narrador "Anna Crowe" en Todas las categorías

In this updated edition of Dare to Serve, former Popeyes CEO Cheryl Bachelder shows that leading by serving is a rigorous and tough-minded approach that yields the best results. The second edition of this best-selling book includes Bachelder's post-Popeyes observations and new examples of how you can switch your leadership from self to serve. Ever engaging and inspirational, Bachelder takes you firsthand through the transformation of Popeyes and shows how anyone at any level can become a Dare-to-Serve leader.

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

A sweeping history of the Greeks, from the Bronze Age to today More than two thousand years ago, the Greek city-states, led by Athens and Sparta, laid the foundation for much of modern science, the arts, politics, and law. But the influence of the Greeks did not end with the rise and fall of...

The adoption of a child is always a joyous moment in the life of a family. Some adoptions, though, present unique challenges. Welcoming these children into your family - and addressing their special needs - requires care, consideration, and compassion.

Are you tired of "how to publish books" that are full of fluff and no real information? I was, too. I determined to jump in and learn for myself - and that's exactly what I did. I started with my first book, How to Work from Home and Make Money, and then quickly published three more. I was looking for the topic of my fifth book when it hit me - why not share what I've learned with the people who still haven't made the leap and published their own book?

When the news of her mother’s passing finally reaches her, a guilt-ridden Juli returns home ready to make amends with her past. Turning her mother’s antique store into an organic café for people and their pets seems to be the fresh start she needs. Only she doesn’t count on her old friend, Chase Hargrave, being the town Sheriff or that she’d be his number one suspect when a man turns up dead in her mother’s rose garden.

Professional women are subject to blind spots—obstacles that can minimize career potential, impact, or advancement. Some women end up drifting instead of driving through their careers, and leaving their “reputationality” (that special something we are known for) to chance. Brenda Wensil and Kathryn Heath have spent decades coaching more than 800 women and working with women across industries and age groups. In this book, they outline six challenges women commonly face on their professional journeys and map a way to accelerate through them for higher-impact careers.

The Execution Factor offers a straightforward approach to success - deliberately designed in a way that anyone can master. Perell flips the notion on its head that success is all about having a great idea, an advanced degree, or a high IQ. Because people around the world have achieved their dreams without any of those things. Perell believes the ability to execute is the difference between success and failure.

In nearly every industry, smart machines are replacing human labor. It's not just factory jobs - automated technologies are handling people's investments, diagnosing illnesses, and analyzing written documents. If we humans are going to endure, Edward Hess and Katherine Ludwig say we're going to need a dose of humility. We need to be humble enough to let go of the idea that "smart" means knowing the most, using that information quickest, and making the fewest mistakes. Smart machines will always be better than we are at those things.

Relationships are complicated. Yet, it’s an unfortunate reality that while most of us have to learn complex geometry that we’ll probably never use, we don’t get a single formal lesson in how to relate to others. In this one-stop guide, psychologist Melanie Joy reveals the common psychological dynamics that underlie all kinds of relationships - with a romantic partner, friends, family members, colleagues - in short, with anyone in any situation. Understanding these dynamics will help you make all your relationships healthier and more resilient.

With an exclusive toolkit of forms and worksheets, this essential guide offers an entire roadmap to the business selling process, so you can plan your exit and sell when ready. Learn the entire process, from methods of business valuation and choosing the best exit option, to attracting buyer, protecting confidentiality, and finally negotiating a successful sale.

Three friends, women in their fifties, set out to hike "the most beautiful long-distance trail in the world," the John Muir Trail. From the outset, their adventure is complicated by self-inflicted accidents and ferocious weather, then enriched when they "adopt" a young hiker abandoned by her partner along the trail.

In 2011, the Italian neurologist Dr Antonio Costantini began treating his Parkinson’s patients with high doses of B1. As a result, their symptoms improved by up to 70 percent with no obvious progression in the disease over the five years he worked with them. Yet there is still a lack of awareness about this valuable therapy amongst doctors and Parkinson’s nurses.

Environmental journalist Alix Morris spends an eye-opening year getting to know these elusive, intelligent creatures, investigating the effects of their extraordinary return from the brink of extinction and how we can try to bring nature back into balance. It might be their large, strangely...

When a harpooned whale offers proof the Hanford Nuclear Reservation is endangering all life in the Columbia River Basin, Luke Hinson, a brash young scientist, seizes the chance to avenge his father’s death but a thyroid cancer diagnosis derails Luke’s research.

Full-cast BBC Radio 4 dramatisations of the first five Falco novels by Lindsey Davis, starring Anton Lesser as Marcus Didius Falco.

Shiloh is a young woman tormented by memories she can’t escape, inner voices she doesn’t understand, and a darkness that never seems to lift. When a near-fatal decision transports her into a vividly imagined inner world—a surreal realm of gardens, rivers, gates, and demons—she begins an extraordinary journey of healing, guided by angelic companions and a mysterious blue-eyed man who claims to know her deepest pain.

People have discovered that, when we’re looking for answers, we often forget to take the time to ask the right questions. But as Dr. Marilee Adams shows, intentionally using questions helps us make wiser choices, find solutions, and transform our personal and professional lives. Dr. Adams uses a highly engaging fable to illustrate how great results begin with great questions. It includes powerful and practical tools that help listeners switch from a constricting judger to an expansive learner mindset, achieve the results they desire, and foster breakthroughs.

From two of the world’s leading experts in endometriosis comes an essential, first-of-its kind book that unwraps the mystery of the disease and gives women the tools they need to reclaim their lives from it. Approximately one out of every 10 women has endometriosis, an inflammatory disease...

In response to educators who are already fans of her best seller Change Your Questions, Change Your Life, Marilee Adams, the originator of Question Thinking, presents a compelling model for creating a classroom environment infused with curiosity, creativity, and caring. Through a moving story of a teacher on the verge of burnout, Adams demonstrates the powerful influence our mind-sets have on how we interact with our students, our colleagues, and ourselves.