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Amazon best-selling author Damon Zahariades provides a step-by-step, strategic guide for setting boundaries and developing the assertiveness you need to maintain them. You'll learn how to say no in every situation, at home and in the workplace, according to your convictions. And best of all, you'll discover how to get your friends, family members, bosses, coworkers, and neighbors to respect your boundaries and recognize your personal authority.

Coachability: The Leadership Superpower combines notable research, best-practice strategies, and stories of leaders on all parts of the coachability spectrum. Author Kevin Wilde has been developing leaders for major corporations, executive MBA leadership courses, and coaching hundreds of new and experienced leaders for over 30 years. Kevin shares his insights here with you.

Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. But most managers feel they just don't have time for it. This book offers a better way: frequent, short conversations with employees about themselves, their goals, and the business that can be integrated seamlessly into the normal course of business.

Emmy Award-winning investigative journalist and New York Times bestselling author Sharyl Attkisson exposes the corruption that has ruled the pharmaceutical industry for decades. Through blatant lies, deep cover-ups, and high-level collusion with government and media, Big Pharma has continuously...

As leaders, how we are is as important as what we do. This new edition of a leadership classic shows how to master the inner and outer work needed to build relationships that unleash the transformational creative potential in everyone. Top-down, one-dimensional leadership models are hopelessly outmoded in today’s rapidly changing world. And they waste the leadership ability present throughout an organization, not just at the top.

The gap between good and great leadership? It's bridged by relatability. But what does it truly mean to be a relatable leader in today's diverse, multi-generational workforce? And how can you cultivate this essential quality to elevate your leadership and your team's performance? The Relatable Leader provides a practical roadmap to build genuine trust and psychological safety; communicate with clarity and empathy; inspire others through purposeful, motivating leadership; and unlock team potential and drive engagement.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

In The Devil Emails at Midnight: What Good Leaders Can Learn From Bad Bosses, Mita Mallick shares how bad bosses aren't born. Bad bosses are made. They are a product of their circumstances. She shares hilarious and heartbreaking stories of the thirteen bad bosses she once endured and survived, even including when she was a bad boss in her career. She challenges both current and aspiring leaders to avoid the pitfalls of bad boss behavior.

A New York Times and Wall Street Journal bestseller From New York Times bestselling author Cal Newport comes a bold vision for liberating workers from the tyranny of the inbox--and unleashing a new era of productivity. Modern knowledge workers communicate constantly. Their days are defined by a...

Stretching across 500 miles of northern Spain, the Camino de Santiago has been a pilgrimage route for centuries. Setting off as a competitive, shrewd negotiator with little patience for small talk, Victor Prince emerged as a very different person - more balanced, more caring, more present in the moment, but looking to the future. Prince translates this growth experience into seven leadership skills, each linked to values that have guided Camino travelers for centuries.

The greatest threat we face is not robots replacing us, but our reluctance to reinvent ourselves. We live in an age of wonder: cars that drive themselves, devices that anticipate our needs, and robots capable of everything from advanced manufacturing to complex surgery. Automation, algorithms, and AI will transform every facet of daily life, but are we prepared for what that means for the future of work, leadership, and creativity?

Discover how African-American professionals can combine their personal strengths with the wisdom of others to plant the seeds of a positive, lasting legacy in the workplace. Randal Pinkett was the first African-American winner on The Apprentice. When he won, he also became the only contestant to...

Effective leadership comes down to implementing everyday, common-sense practices to help organizations thrive - and yet so many leaders are still missing these fundamental principles from their personal and professional lives. Renowned business experts Ken Blanchard and Randy Conley disclose the simple truths about leadership they have gathered over their long and distinguished careers to help bring common sense into common practice.

Toxic workplaces take all kinds of forms—whether it's a narcissist boss who belittles and bullies, colleagues who backstab and gaslight, "work friends" who drain you with endless complaining, or a culture of overwork and burnout. It can feel impossible to know whether to speak up and when to keep your head down. Do you try to address it head-on, go to HR, or play office politics? The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work.

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

“Juul’s rise and fall teaches us something about greed, capitalism, policy failure and a particular cycle in American business that seems destined to repeat itself. . . . Deeply reported and illuminating.”—The New York Times Book Review (Editors’ Choice) Big Tobacco meets Silicon...

Personal finance bestselling author Doug Andrew shows you a remarkable way of how to plan for your retirement that most financial planners aren't even aware of! According to Doug Andrew, the bestselling author of Missed Fortune 101, too many Americans are being led down the wrong financial path...

Pivot or Die has descriptive copy which is not yet available from the Publisher...

The essential guide for business leaders, entrepreneurs, and employees looking to navigate today’s multigenerational workplace, which spans more generations than ever before. Millennials have only just begun their reign as the largest generation in the workplace. But they are not alone. For...