Mostrando resultados por narrador "Caroline Miller" en Todas las categorías

Nearly all of today’s major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn’t require an advanced education or technical skills. All employees can be creative. Often, all they lack is a fitting mindset and the right skills.

Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture - by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation.

An authentic brand community is more than just people buying your product or working alongside one another. This audiobook articulates the critical roles of mutual concern, common values, and shared experiences in creating fiercely loyal customer and collaborator relationships. Carrie Melissa Jones and Charles Vogl argue that in an authentic and enriching community, members have mutual concern for one another, share personal values, and join together in meaningful shared experiences, whether online or off. On the deepest level, brands must help members grow into who they want to be.

While visiting her Midwestern hometown after many years, workaholic Karen Grace risks a few extra days away from the office, to get reacquainted with her extended family and childhood friends. She visits the crumbling homesteads of her prairie ancestors, and rediscovers their immigrant dreams and sacrifices. When her tyrannical boss fires her, she's 1500 miles from home, just one more middle-aged worker out of a job in a tough economy. To make matters worse, her husband just left her for his pregnant girlfriend.

Strategy consultant Robbie Kellman Baxter has been helping companies excel in this business environment for more than a decade. Now, in The Forever Transaction, she reveals all her secrets. Whatever industry you're in, Baxter provides the inspiration, tools, and insight you need to build and execute a business model that will leave your competition in the dust.

Grow Your Grit—How You Can Develop the Critical Ingredient for Success Grit—defined as our perseverance and passion for long-term goals—is now recognized as one of the key determinants for achievement and life satisfaction. In an age that provides us with a never-ending stream of distractions and quick-and-easy solutions, how do we build this essential quality?

Value stream mapping - an essential but underused methodology - is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow. Business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done - in any environment - and how to design improved work systems.

Call it close reading, call it deep reading, call it analytic reading—call it what you like. The point is, it’s a level of understanding that students of any age can achieve with the right kind of instruction.

Magdalena Yoder, chaste and abstemious proprietor of the Pennsylvania Dutch Inn, agrees to let a Hollywood crew film at the inn. But when the assistant director is found pinned to a barn post with a farming tool, dimwitted local police chief Marvin Stoltzfus fingers Magdalena as his prime suspect. Now it's time for Magdalena to use her extraordinary Amish sleuthing skills to reveal the real killer.

The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

This debut mystery introduces Magdalena Yoder, prim, proper, and persnickety proprietor of the PennDutch Inn, where guests luxuriate in the true "Amish experience," (read: doing Magdalena's chores and paying top dollar for the opportunity!).

When one of her more reclusive guests takes a tumble down the PennDutch's picturesquely steep staircase and breaks his neck, the timing couldn't be worse. It's the start of hunting season - and her inn is packed to capacity!

In Communication the Cleveland Clinic Way, Dr. Adrienne Boissy and her team tell the story of how Cleveland Clinic created and applied the R.E.D.E. to Communicate: Foundations of Healthcare program, making the world-renowned hospital system a leader in relationship-centered care. They provide a step-by-step guide for health-care leaders and decision-makers to design, develop, and implement communication skills training in their own institutions.

As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace”.

Improv isn't about winging it or flying by the seat of your pants; improv at its core is about listening and responding. It's based on rules and techniques, and it taps directly into your soft communication skills. By incorporating it into your prep work for professional situations, you'll learn how to retrain your brain for the unexpected and get out of your own way in those unexpected - and expected - professional situations. Practicing improv is about developing the mental agility to spin any surprise in your favor and to communicate with confidence.

Change is difficult but essential - Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don’t have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices...Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way.

Maia Donovan watched her friends find true love, and dreamed of her own happily-ever-after, but wishes and reality don’t always match up. Maia doesn’t realize the biggest obstacle to her happily-ever-after may be herself, and the memories she’s hiding in her heart—that part of her heart that still belongs to her first true love. If Maia can’t resolve her fears and give up those old feelings, then finding her happily-ever-after may become an impossible dream.

This audiobook is a crucial resource for families that are divorced, separated, considering divorce, and never married who want to raise the healthiest children possible. Written by a child of divorce and conflict, who is now a therapist working in this field. It provides guidelines to allow co-parents to create the best environment possible during family challenges. Inside you will find over 30 exercises and practical strategies to assist you in being the best parent possible during this difficult time for your family.

If you owe back taxes to the IRS or state taxing authorities you have probably experienced the stress and frustration, anxiety, and sleepless nights spent wondering how you will ever be able to put all this behind you and get your life back. You've probably been bombarded by solicitations from attorney's, CPA's, and tax relief companies all offering to "help" you and quoting fees of several thousand dollars. Before you hire one of those firms, listen to this book!

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.