Hiring can make or break your Airbnb business. You don't want to quit your job and create an Airbnb business only to end up working in it 24/7. You need to build a solid foundation around you and work your way out of the business. Zac explains who they would hire and how they hired them during their journey to managing over 60 properties.

The main positions are your Virtual Assistant (VA), Bookkeeper, Operations Coordinator, Property Manager, and Runner.

A-players can significantly enhance your business and increase profitability. This is crucial to your success. Stay tuned to this episode to discover the ins and outs.

Mark Fitzgerald, a property expert, shares his journey in the property industry, focusing on rent-to-rent and service accommodation (SA). He emphasises the importance of networking and building relationships in the industry. Mark discusses the changes in the HMO market and the need to provide a premium experience for tenants. He also provides insights into how to approach landlords for rent-to-rent deals, highlighting the importance of understanding their problems and offering solutions. Mark shares his script for pitching rent-to-rent deals, including different package options for landlords. We discuss the importance of peace of mind for investors and the benefits of property management in the rent-to-rent and service accommodation business. He shares his experience with managing HMOs and how COVID-19 forced him to rethink his strategy. Mark emphasises the need for compliance and delivering a VIP service in the service accommodation industry. He predicts that new regulations will weed out inexperienced operators and create opportunities for those who are committed to professionalism. Mark also highlights the importance of enjoying life and spending time with family while building a property business.

We all wish we could avoid them all together BUT it's a reality of Serviced Accommodation we will get these. So how do we minimise this? This is what Zac covers that saw our negative reviews reduce. As well, Zac details the secrets they use to encourage good reviews and stop bad reviews using human psychology. Listen up, this can help your revenue massively!