Episodes

  • Unraveling the Future of Government Operations with AI and Emerging Tech
    May 13 2024

    On this episode of The Tyler Tech Podcast, Vivek Mehta, Vice President and General Manager, Platform Solutions Division at Tyler Technologies, explores the critical challenges facing modern organizations and governments in today's tech-driven world. From streamlining processes to boosting productivity and enhancing resident engagement, Vivek shares his expertise on navigating the complex intersection of technology and workforce dynamics, shedding light on the role of artificial intelligence and emerging technologies in shaping the future of government operations.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    • Tyler Technologies Augmented Field Operations Platform
    • White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?
    • E-book: A Digital Guide to Modernizing the Resident Experience
    • Blog: Preparing for the Future of AI in Government
    • Podcast: Government's Data-Driven Journey
    • Blog: Data and Decision-Making: The Measure, Fix, Prevent Approach

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

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    24 mins
  • Cloud Adoption and Understanding the Risks of Legacy Systems
    Apr 29 2024

    On this episode of The Tyler Tech Podcast, Russell Gainford, Senior Vice President, Cloud Strategy & Operations at Tyler Technologies, explores the benefits of embracing the cloud while also delving into the risks posed by legacy systems. From practical strategies to best practices, Russell offers a roadmap for navigating the complexities of a modern IT infrastructure.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    • White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?
    • Blog: The Cloud Experience: Improving Government Services
    • Video: Cloud-Based ERP Delivers Multiple Wins for School District
    • Blog: Future-Proofing Government Through Technology Modernization
    • Blog: District Goes from Cumbersome to Convenient with Cloud
    • Blog: Public Safety Embraces Cloud Tech for Enhanced Efficiency
    • E-book: A Digital Guide to Modernizing the Resident Experience

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

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    24 mins
  • Tech Transformation in Counties with NACo CIO Rita Reynolds
    Apr 15 2024

    On this episode of The Tyler Tech Podcast, Rita Reynolds, CIO at NACo (National Association of Counties) unveils groundbreaking initiatives aimed at transforming how counties harness technology for accessibility, security, and real-world impact. From innovative workforce strategies to crucial strides in digital transformation, Rita shares insights and practical wisdom that are truly reshaping the landscape of local government. Get ready for a thought-provoking discussion filled with tangible strategies and inspiring anecdotes straight from the forefront of county tech innovation.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    • White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?
    • NACo Resources
    • Tyler Technologies & NACo: Modernized Systems from a Connected County
    • Additional Resources for Counties
    • Blog: Is it Time for Your County to Move to the Cloud?
    • Webinar: Making Data Accessible to Residents

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

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    29 mins
  • Diversity in Action: Women Leading the Way in Tech, the Public Sector, and Data Access
    Apr 1 2024

    Join us as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

    On this episode, we discuss the remarkable strides made by women leaders in technology, the public sector, and in the critical realm of data access. We delve into insightful discussions with three trailblazers, Director of Data Sciences for the State of Maryland, Julia Fischer, Assistant Director of Budget and Performance in Pierce County, Washington, Julie Demuth, and Tyler's Director of Client Success, Marlin Jones, exploring their journeys, challenges, and triumphs.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd. Registration is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    • White Paper: Is Your Legacy Digital Infrastructure Putting You at Risk?
    • Blog: Building Trust Through Effective Case Management
    • Tyler Technologies & NACo: Modernized Systems from a Connected County
    • Additional Resources for Counties
    • Additional Resources for States
    • Blog: Is it Time for Your County to Move to the Cloud?
    • Blog: Women in Cybersecurity See Positive Growth
    • Podcast: Leading Change: Women in Cybersecurity

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

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    28 mins
  • Women in Tech: At the Forefront of Innovation
    Mar 18 2024

    Join us this Women’s History Month as we shine a spotlight on the remarkable women shaping the landscape of tech and the public sector.

    On this episode, Tyler’s Media Relations Manager Rikki Ragland sits down with three women driving change at Tyler Technologies. First, Tyler’s President of the Digital Solutions Division, Elizabeth Proudfit, shares her inspiring story of forging her own path into the tech world. Next, Cybersecurity Architect Erica Burgess explores the ever-evolving cybersecurity landscape and her experience navigating the dynamic field. And finally, General Manager of Enterprise Corrections & Civil Process, Mandye Robinson, shares her perspectives on leadership, workforce innovation, and the intersection of technology and public service.

    We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

    Learn more about the topics discussed in this episode with these resources:

    • Tyler Technologies & NACo: Modernized Systems from a Connected County

    • Additional Resources for Counties

    • Blog: Is it Time for Your County to Move to the Cloud?

    • Blog: Women in Cybersecurity See Positive Growth

    • Podcast: Leading Change: Women in Cybersecurity

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey!

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    27 mins
  • A Dynamic Career at the Intersection of Law and Tech
    Mar 4 2024

    On this episode, Tyler's Media Relations Manager, Rikki Ragland is joined by Tyler's Chief Legal Officer, Abby Diaz.

    Drawing from her wealth of experience working in law and technology, Abby Diaz provides insights into the evolving landscape of legal operations within the tech industry. In this special episode celebrating Women's History Month, Abby underscores the critical role of diversity, mentorship, and perseverance in navigating historically male-dominated spaces. She delves into how her career journey has been shaped by these principles, shedding light on the transformative power of inclusive practices in driving innovation and progress. Tune in to gain valuable perspectives on how fostering diversity, overcoming challenges, and championing equality are beneficial to the workforce.

    We also highlight National County Government Month, which takes place this April. This annual celebration gives counties an opportunity to showcase their programs and raise public awareness of the many services they provide to their residents.

    Learn more about the topics discussed in this episode with these resources:

    • Tyler Technologies & NACo: Modernized Systems from a Connected County
    • Additional Resources for Counties
    • Blog: Is it Time for Your County to Move to the Cloud?
    • Blog: Women in Cybersecurity See Positive Growth
    • Podcast: Leading Change: Women in Cybersecurity

    And you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey! 

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    24 mins
  • Unlocking the Cloud in Government Services to Enhance the Resident Experience
    Feb 19 2024

    In today's episode, we revisit past conversations with Russell Gainford, the Senior Vice President, Cloud Strategy & Operations at Tyler Technologies. 

    Drawing from his extensive expertise in cloud-based technology solutions, Russell Gainford offers insights into the transformative impact of cloud adoption in government services and its resulting positive effects on resident experience and engagement. He emphasizes how cloud technology has fundamentally reshaped government operations, facilitating more efficient, accessible, and user-friendly services while enabling public sector employees to scale and seamlessly integrate their systems. Tune in to gain a thorough understanding of the benefits the cloud can bring.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    • E-Book: A Digital Government Guide to Modernizing the Resident Experience
    • Blog: Cloud Advantages Help Government Resiliency
    • Blog: The Cloud Experience: Improving Government Services
    • Blog: Is it Time for Your County to Move to the Cloud?
    • Video: Enhanced Security and Efficiency in the Cloud
    • Blog: District Goes From Cumbersome to Convenient with Cloud
    • Podcast: Leveraging the Cloud to Elevate the Digital Resident Experience
    • Podcast: What to Know About Cloud Adoption with Russell Gainford

    And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey! 

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    16 mins
  • Bridging the Gap: Innovations in Government Payment Solutions
    Feb 5 2024

    In today's episode, we revisit a previous conversation with Sloane Wright, the Senior Vice President of Payments at Tyler Technologies. With over two decades of experience in delivering cutting-edge payment solutions for government agencies, Sloane provides valuable insights into the dynamic evolution of government payment systems. Discover how these innovations have not only streamlined processes but have significantly elevated the resident experience.

    We also look ahead to Connect 2024, which will be in Indianapolis, Indiana from May 19th to May 22nd - early registration, which saves you $250, is now open at: www.tylertech.com/connect

    Learn more about the topics discussed in this episode with these resources:

    • Blog: How Governments Can Keep Up With Payments Trends
    • Blog: Creating a Better Payment Experience for Everyone
    • Blog: 3 Ways Payment Systems Improve Access and Satisfaction
    • Blog: How Governments Can Offer Worry-Free Payment Options
    • Video: Payment Solutions Built for Government, Trusted by Residents
    • Tyler in the News: Why payments to government agencies should be easier
    • Podcast: Citizen Expectations with Sloane Wright
    • Podcast: Why Payments are Important for Government with Sloane Wright
    • Podcast: Emerging Trends with Sloane Wright
    • Case Study: Faster Access to Information and Improved Customer Support in Monroe, OH
    • Video: Connect 2024 Indy Hype Video

    And you can listen to other episodes of the podcast at this link: https://www.tylertech.com/resources/podcast

    Let us know what you think about the Tyler Tech Podcast in this survey! 

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    16 mins