Episodes

  • Let's talk about Virtual Assistant Teams
    Jun 12 2024

    In this episode we answer a question from one of our awesome listeners, Amanda Primrose from Streamlined Organising who asked "what do you think about having a virtual assistant team to service your clients?"

    Great question!

    So we dig into the pros and cons of setting up a team in your VA business, exploring the realities of subcontractors and how they are often priced differently, the benefits to clients, the challenges as the team manager.

    Enjoy!

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    23 mins
  • Let's talk about sharing personal information with clients
    May 29 2024

    How much information should you share with clients about your personal situation?


    This great question was sent to us by the lovely Shauna from Shauna Upson Copywriting.

    "How much would you tell potential clients about your medical/personal circumstances/kids etc that will affect your working hours, - all of it or none of it, or perhaps just set boundaries that allow you to function around personal stuff without anyone needing to know?"

    Watch to hear our answers!

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    21 mins
  • Let's talk about working from home
    May 14 2024

    Working from home comes with it's own list of challenges so in this episode Amber interviews Rosie about her experience of working from home for 2 decades and her tips on how to make it work for you.

    Don't forget, if you have a question you want us to answer, let us know via this form - https://bit.ly/4dnQj8s


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    34 mins
  • Let's talk about kissing frogs
    Apr 30 2024

    Every service based business works out pretty early on that you have to kiss some frogs to really refine who you will and won't work with.

    In this episode Rosie chats with guest co-host Marisa Hodson about nightmare clients, red flags and the real cost of working with 'anyone'.

    We also chat about what some of our favourite clients do to make us love them - and trust me, it's not complicated!

    We hope you enjoy this episode of frog kissing and would love to hear your feedback and your stories!

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    1 hr and 3 mins
  • Not JUST a Virtual Assistant
    Apr 23 2024

    In this very special episode we welcome Leanne Woff, Fleur Gowland and Tahlia Meredith into the fold to talk about how VAs simply cannot be referred to as 'just' anything.

    They are so much more and should never be described as 'just'.

    In this episode we look at the amazing services these 3 women plus our own Amber, offer and how they can impact more than just the expected business outcomes.

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    1 hr and 18 mins
  • Let's talk about why not everyone is cut out to be a VA
    Apr 9 2024

    “I need to earn some extra cash on the side.”

    “Become a VA!” suggests the internet.

    In this episode we touch on a few (ok, more than a few) reasons as to why not everyone is suited to being a Virtual Assistant.

    Amongst others, we look back at our favourite topics – boundaries and pricing – because these are just a couple of the great reasons as to why being a VA may not be the ideal business model. Just because you can pull weeds out, it doesn’t mean that you are going to love being a gardener.

    At the end of this episode, Rosie also talks to the other side of business – how to know when you’re done with a certain service, or ready to make a change.

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    53 mins
  • Let's talk about Burnout
    Mar 26 2024

    Have you experienced burnout?

    It’s a very real, and often very debilitating condition (side note: it’s actually NOT classed as a medical condition at all – it’s considered as an occupational phenomenon... ironic, huh..).

    Rosie and Amber talk openly to their experiences with burnout, and they are both very different; they explore how they’re moving through it, and also share insights from some of the members within the Virtually Yours VA network.

    In this episode, we want you to know that you’re not alone in your journey as a business owning human. You are deserving of rest, you are worthy of nurturing, and you are allowed to say ‘no’ when things don’t align, or you’re at capacity (in whatever form that may be).

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    48 mins
  • Let's Talk Pricing!
    Mar 6 2024

    Pricing! Oh yeah, we’re going there.

    This is an area of contention that so many of us are going to face at some stage.

    In this discussion we cover how Amber and Rosie met (hint: $30 per hour isn’t going to cut it), how to set your prices so that it’s not only covering expenses, but it also allows you to pay yourself.

    When it comes to setting your prices, there’s no relevant award to consider your prices, and instead, like any business, you set your prices based on your experience, your skills and your service offerings.

    We talk to many differences between our international colleagues and our Australian based VAs; open up the conversation about how difficult it can be to raise your rates; retainer rates and how they can be discounted unfavourably.

    We hope that with this episode you see that we’re with you in the journey of your business, we want you to see your worth and price yourself accordingly.

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    44 mins