• The Treatment Room Podcast – You are in the customer service industry – whether you like it or not!

  • Sep 20 2022
  • Length: 33 mins
  • Podcast
The Treatment Room Podcast – You are in the customer service industry – whether you like it or not! By cover art

The Treatment Room Podcast – You are in the customer service industry – whether you like it or not!

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  • Summary

  • In this latest podcast of ‘The Treatment Room’, Phil and Andy discuss how the therapy world is all about customer service. This includes them discussing: Expectation matching Competitiveness of the  industry Customer journey is your product Understanding customers Feedback Service improvement Consistency of its delivery A plan and a process to deliver well Team required […]

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