Andy Goram speaks to Jo Coxhill, an internal communications expert and employee listener with a passion for improving organisational culture and employee experience. With a background in marketing and extensive experience in internal comms and engagement, Jo has a deep understanding of the nuances of workplace dynamics. In this episode Jo's focus on employee listening strategies, hybrid working, burnout solutions, and building inclusive workplace cultures enables her to share valuable insights of the good, the bad, and the crazy things she hears inside organisations.

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• How effective employee listening strategies create a more engaged and productive workforce.

• How to make the most of hybrid working and enhance collaboration and productivity.

• How others are addressing workplace burnout and boosting employee well-being.

• The responsibility on leadership roles in driving employee engagement and satisfaction.

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The key moments in this episode are: 00:00:10 - Podcast introduction

00:02:53 - Importance of Listening to Employees

00:09:41 - Role of an Employee Listener

00:11:45 - Motivation for Independent Consulting

00:13:46 - Positive Client Relationships

00:14:13 - Common Misconceptions about Employee Listening

00:16:47 - Employee Listening: Fashionable or Genuine Thirst?

00:21:35 - Pitfalls of Employee Listening

00:24:50 - Building Trust through Employee Listening

00:26:13 - The Hybrid Work Dilemma

00:27:30 - The Pitfalls of Employee-Led Hybrid Working

00:30:28 - EY's Framework for Hybrid Working

00:32:00 - Best Practices for Hybrid Working

00:37:24 - Impact of Hybrid Working on Burnout

00:40:18 - Rethinking Productivity and Work Hours

00:41:15 - The Importance of Productivity and Reshaping Work

00:42:04 - The Gold Standard of Leadership and Employee Listening

00:43:42 - Creating Harmony and Consensus in the Workplace

00:45:30 - The Power of Employee Listening

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Get the full transcript of the episode here

Host, Andy Goram talks to James Lawrence, CEO of Happy Companies about how to give everybody in an organisation the benefit of personalised, contextualised coaching. Being raised by two parents who were psychologists, James always had a fascination with the mind. That coupled with an entrepreneurial spirit and a bunch of failures as a leader, and then seeing the impact of a personal, executive coach, inspired James to try and find a way to bring that same benefit he got, to the masses.

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• The secrets to improving organizational culture.
• The scalable training techniques that help anyone be a better communicator.
• The ROI of investing in your employees.
• The transformative benefits of personalised coaching.
• Harnessing the power of AI to scale it in your organisation.

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The key moments in this episode are: 00:00:10 - Introduction to Sticky from the Inside 00:03:11 - The Value of Coaching 00:08:16 - The Challenges of Scaling Coaching 00:14:41 - The Birth of Happy Companies 00:16:20 - The Problem Happy Aims to Solve 00:18:30 - The Impact of Organisational Culture 00:22:48 - Leadership and Getting People to Want to Do Things 00:26:57 - The Need for Scalable Solutions 00:29:44 - Personalised Coaching through Behavioral Science 00:36:01 - The Role of Curiosity 00:44:31 - The Intersection of Art, Technology and Science 00:46:14 - Sticky Notes: Investing in People 00:48:46 - Podcast Conclusions

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Dale Whelehan, CEO of Four Day Week Global, joins host, Andy Goram to share his expertise on the potential benefits and challenges of implementing a four-day workweek, and how this can reframe the role that work plays in our lives, and re-shape business and society for good. If you're a business leader seeking to create a more sustainable and equitable work environment while enhancing employee well-being, this episode might be just what you're looking for.

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• The benefits a four-day workweek can bring for your team's well-being and productivity.
• Actionable strategies for successfully implementing a four-day workweek in your organisation.
• The positive impact of reduced work hours on employee productivity.
• How a four-day workweek can significantly improve work-life balance and increase satisfaction and retention.
• How AI supports shorter workweeks and how it will revolutionise the way we approach productivity.

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The key moments in this episode are: 00:00:10 - Building Stickier, Competition-Smashing Organisations 00:03:22 - The Four-Day Workweek Debate 00:06:18 - The Purpose of the Four-Day Workweek 00:08:07 - Addressing Concerns and Criticisms 00:13:21 - Human Motivation and Organizational Behavior 00:15:14 - The Psychological Impact of Work Hours 00:18:07 - Evidence for a Four-Day Workweek 00:20:36 - Broader Societal Impact 00:25:30 - Long-Term Effects and Industry Differences 00:28:17 - Employee Utilization of Time Off 00:30:00 - Importance of Psychological Safety in Leadership 00:31:01 - Global Leadership in Work Time Conversations 00:36:15 - Impact of a Four-Day Week on Financial Situations 00:37:55 - Harnessing AI and the Future of Work 00:43:21 - Emphasising Quality Over Output 00:44:59 - The Impact of AI and the 80/20 Rule 00:45:37 - Three Pieces of Advice for Businesses 00:47:06 - Motivating the Workforce 00:47:45 - Where to Find More Information

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Get the full transcript of the episode here