The Resident Experience Podcast  By  cover art

The Resident Experience Podcast

By: Yolanda Muchnik
  • Summary

  • Dive into the world of property management operations, where the resident experience is the cornerstone of success. Join us on a journey through the multifamily industry, as we sound off on current trends and interview top industry professionals. You’ll gain invaluable insights to grow your business and propel your career. With every episode, discover what’s hot - or what’s not - in multifamily operations and how you can elevate resident experiences portfolio-wide. And we want to hear from you! Send us a scoop, or topic suggestion, or share a recent win, and we’ll highlight it on the show. Share with us at https://fanlist.com/residentexperiencepodcast
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Episodes
  • Technology Integration Strategies for Modern Property Management
    Apr 26 2024

    In today's episode, join Ashley Lipp, VP of Residential Property Management at Lloyd Properties, as we chat about her journey in property management and her strategies for successful leadership and technology integration. You'll gain insights into how a simple leadership approach can enhance technology adoption and improve operations, making complex processes seamless and efficient. Discover the importance of maintaining human touch in a tech-driven world and how strategic thinking can overcome technology challenges. Tune in to learn more and get inspired by Ashley's experience and wisdom in navigating the multifamily industry!

    This is a production of Habanero Media.

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    24 mins
  • Strategies for Multifamily Managers to Negotiate Lease Agreements
    Apr 19 2024

    Strategies for Multifamily Managers to Negotiate Lease Agreements

    In today's episode, we delve into the pivotal role of negotiation within the multifamily industry, particularly focusing on managing lease renewal negotiations with residents. You'll discover why mastering the art of negotiation isn't just about clinching deals but also about enhancing your professional trajectory and the community you serve. From sharing our personal experiences to revealing strategies for lease renewal negotiations that ensure a win-win for all parties involved, this short conversation is packed with insights and laughter that you won't want to miss.

    This is a production of Habanero Media.

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    10 mins
  • Overcoming Resistance: How to Champion Tech Change Among Your Team
    Apr 12 2024

    In today's episode, we dive into the crucial topic of implementing new technology in multifamily properties, a challenge many of us have faced. You'll learn five tips to ensure a successful multifamily technology rollout, from securing buy-in from leadership to celebrating every small win to keep your team motivated and engaged. Join us as we unpack the importance of comprehensive training tailored to specific roles, the power of identifying champions within your team, and the necessity of making the implementation process ongoing.

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    12 mins

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