• When A Murderer Calls 9-1-1 | Alex Murdaugh
    May 8 2024

    UPCOMING TRAINING: https://kimturner.arlo.co/w/upcoming/page-3/

    The Murdaugh family was a prominent family in South Carolina and Maggie Murdaugh and her son Paul were found murdered. This is a tragic story. Let's listen to the 9-1-1 call from the murderer himself.

    Pomona PD Job Links: https://www.governmentjobs.com/careers/pomona/jobs/newprint/4484790

    https://www.pomonaca.gov/government/departments/police-department/join-pomona-pd

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    20 mins
  • Kidnapped Woman Calls 9-1-1
    Apr 24 2024

    A kidnapped woman calls 9-1-1 and can't really talk... The dispatcher catches onto this and begins a series of questions. Let's break this call down!

    MY UPCOMING TRAINING: https://kimturner.arlo.co/w/upcoming/page-3/

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    7 mins
  • Happy National Public Safety Telecommunicators Week to all the 9-1-1 Heroes
    Apr 20 2024

    I wanted to bring you an extra episode this week to say thank you to all you 9-1-1 First Responders. Thank you for all the work that you do day in and day out.

    San Mateo PD Openings:
    https://www.cityofsanmateo.org/653/Join-Our-Team

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    8 mins
  • 9-1-1 First Responder: Your Role in the Rise of School Violence
    Apr 10 2024

    MY UPCOMING COURSES: https://kimturner.arlo.co/w/upcoming/page-3/
    SCHOOL VIOLENCE TRAINING: https://kimturner.arlo.co/w/courses/30-school-violence/315
    **Courses are exclusive and restricted access for public safety, only.**

    San Jose Police Department Job Opening: https://www.governmentjobs.com/careers/sanjoseca/jobs/newprint/4406330

    School violence is on the rise and it is an international problem. Why should 9-1-1 first responders know about school violence? What is our role in the rise of school violence? On this episode we are joined by Anthony Alvo. Anthony Alvo brings his experience as a Marine Corps combat veteran, police officer, and public safety dispatcher to a career in education and training in the law enforcement industry. Since 2009, Anthony has been a Peace Officer Standards and Training (POST) Basic Dispatch Academy instructor at Rio Hondo Community College in Whittier, CA., where he teaches numerous learning domains and advanced dispatch training including, “Public Safety Dispatcher’s Role in Mass Casualty and Fatality Incidents” and “Dispatcher’s Response to School-Based Incidents.”

    We are also joined by Tonia Riles from the San Jose Police Department and she shares with us some career opportunities her department currently has.

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    43 mins
  • Dispatchers and Post-Traumatic Stress
    Mar 27 2024

    Post-Traumatic Stress is a HUGE topic and today we talk about just that. What stresses you out? Is it overtime? Work-life balance? Stressful calls? Let's have a conversation about this specifically in the context of public safety.

    Michelle Lilly is a subject matter expert and joins us today on the podcast. Her research interests focus on cognitive and emotional processes that predict PTSD in two populations: survivors of interpersonal trauma and 9-1-1 telecommunicators.

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    34 mins
  • Dispatcher Charged with Involuntary Manslaughter - Dispatch Priming
    Mar 13 2024

    What is priming? How do our conscious or unconscious biases contribute to priming? We are human, we all make mistakes, but we need to take a close look at this and be aware of these things.

    Today's guest is Corporal Ken Hardesty with the Davis Police Department. He joins us today to talk about this topic.

    MY WEBSITE: https://thekimturner.com/

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    26 mins
  • 9-1-1 Recruiting Is an INTERNATIONAL Problem
    Feb 28 2024

    Today we are going to talk about a pain point that is in most 9-1-1 centers across the globe, retention and recruitment. Many centers know they are short, but they don't know where to start. I want to give you a blueprint regarding how to become successful in recruiting.

    https://thekimturner.com/

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    27 mins
  • Dispatcher Breaks Down Active Shooter Call
    Feb 14 2024

    MY WEBSITE: https://thekimturner.com/

    This is not to criticize our peers, this is for us to learn and to ultimately become better at what we do. Today we break down dispatch calls throughout an active shooter event at Perry High School in Perry, Iowa.

    We also interview my good friend Mandi Runnells. Mandi started in records and warrants when she was 18 years old. She eventually became a dispatcher, a CTO, supervisor, then manager.

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    22 mins