Technology and services: The right mix to attract bookkeeping clients, with Omar Visram

“As we automate: the cost of delivering our service decreases, and that’s passed on to the [end] client.’”

In this episode of Greater than the Sum, Omar Visram, co-founder of bookkeeping firm Enkel, and Mark explore the unique challenges facing Enkel’s SMB and NPO clients. With the longstanding approvals and manual check-signing protocols that some still use, there’s an opportunity to inject efficiency into this payment process.

Omar talks us through some common mistakes NPOs are making and how new technologies are helping to drive efficiency, better cash control, and growth. Omar also discusses some of the success stories he has seen from businesses implementing new technologies and provides advice for those looking to take the first steps.

This episode focuses on:

• The challenges facing the financial health of SMBs and NPOs
• How new technologies are improving efficiencies for NPOs and SMBs
• How Omar is continuing to drive the evolution of NPO processes
• The benefits of consolidating your tech stack

Greater than the Sum helps small businesses – and the accountants and bookkeepers who serve them – remove the guesswork from their business finances and gain back the time to focus on what really matters.

Check out Plooto.com for resources, tips, and advice on how to support your clients in getting better control over their cash flow.

Links from the episode

Enkel’s website

Omar on LinkedIn

Dext

Payworks

The successful bookkeeper podcast

How I built this podcast

Chapter Markers

[1:05] Introduction: Getting to know Omar and Enkel

[2:17] Advice for my past self: Remember to enjoy life

[4:14] Unique challenges for SMBs and NPOs: Overhauling the process

[8:12] Identifying new technologies: Using automation for greater efficiency

[12:08] Knowing the numbers: The common mistakes NPOs make

[14:30] New technologies + experienced professionals = Efficiency, cash control and growth

[16:53] Modern bookkeeping for SMBs: Better outcomes for the end-client

[19:55] Consolidate your tool stack: Don’t waste time on multiple solutions

[24:20] Quickfire advice: Start small to grow smart

[25:28] When clients are slow to respond: Backlog zero