Really Useful Conversations By cover art

Really Useful Conversations

By: Andrea Newton
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  • Summary

  • Managers and leaders need to be able to confidently have 7 Significant Conversations if they are to achieve the desired business outcomes WITH an engaged and motivated team. What are those conversations? How do we have difficult conversations? What about conversations that are challenging, crucial, critical ... Conversations can change organisations. They can develop relationships, improve standards, increase results - conversations can even save lives. After 21 years as a freelance Consultant, Andrea Newton shares practical, down to earth advice, learning, tips and techniques to enable you to get comfortable with the uncomfortable and have conversations that matter.
    Confident Conversations Ltd
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Episodes
  • Leadership - The Shadow you Cast

    Leadership - The Shadow you Cast
    Jun 12 2024
    If you are a manager or leader, self-awareness and the impact that you have is critical to success. So if I asked you the question "Does the room light up when you enter or when you leave?" - what would YOU say and more importantly, what would your PEOPLE say? As a manager or leader your style and behaviour is the single biggest influence on the performance of your team and can affect levels of motivation, engagement, performance, attendance even staff retention (or not!) So much of what YOU do and how YOU behave will impact that – positively or negatively. This brisk and pacy episode is an opportunity for that all important mirror-moment amongst the busy-ness of business to give you chance to consider “Am I doing all the right things?” and consider whether your intentions are delivering the impact and outcome you desire, or whether there are things that you might choose to do differently. I hope you will find it useful as a reflection and to increase self-awareness, it might even inspire a conversation with your team where you ask them for some feedback too!"
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    33 mins
  • Workplace Bullying - Advice for All

    Workplace Bullying - Advice for All
    May 28 2024
    ACAS received over 200,000 enquiries about workplace bullying incidents in just one year. Many people worry about what to do, how to handle it, what their rights are and how to deal with it if the issue is from a manager or someone in authority. I know from my 30+ years of experience in industry that this is an issue organisations want to deal with quickly - no employer would want anyone in their organisation to be having a negative experience of this nature, but sometimes the line between banter and bullying gets very thin, and sometimes what started "as a joke" can turn into unwanted behaviour or comments. Workplace bullying is an example of a psychosocial hazard that we all need to be aware of and working to eliminate, and this episode is intended to offer sound advice to anyone who feels they are being bullied, as well as a reminder to employers of their duty of care not just for physical health and safety but also for protection of mental, emotional and psychological health and safety in the workplace. This episode follows on from my recent interview with Katie Skelton and I hope you will find it helpful.
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    33 mins
  • Workplace Bullying

    Workplace Bullying
    May 21 2024
    What would you do if someone shouted you down in a meeting in front of colleagues? And then followed you out of the meeting room and leaned into your face? And what if a bunch of senior managers witnessed it and allowed it as "it us just who he is"? Sadly people often get away with bad behaviour, behaviour that is bullying and not acceptable, because they have technical expertise or knowledge that the business needs, so their bad behaviour is ignored or accepted. In today's podcast I get to speak to Katie Skelton from about her experience of workplace bullying and explore how psychosocial safety is critical in organisations who want to get the best out of people. ACAS report that in one year they had over 200,000 calls to their helplines about workplace bullying and together Katie and I chat about this sensitive subject and the issues it can cause. I will also be releasing a follow up episode to this to help employers who are committed to tackling bullying in the workplace, and with advice for employees who might be experiencing it. Bullying doesn't just happen top down, but also bottom up, and we will be exploring examples of that too. I hope you will find this episode helpful in bringing this subject to the table where we can explore it and importantly take steps to tackle it in your own organisation, if it is indeed lurking somewhere within.
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    38 mins
Management Economics Personal Success
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