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Profound

By: John Willis
  • Summary

  • Ramblings about W. Edwards Deming in the digital transformation era. The general idea of the podcast is derived from Dr. Demming's seminal work described in his New Economics book - System of Profound Knowledge ( SoPK ). We'll try and get a mix of interviews from IT, Healthcare, and Manufacturing with the goal of aligning these ideas with Digital Transformation possibilities. Everything related to Dr. Deming's ideas is on the table (e.g., Goldratt, C.I. Lewis, Ohno, Shingo, Lean, Agile, and DevOps).
    © 2024 Profound
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Episodes
  • S4 E12 - Dr. Jabe Bloom - Temporal Design and Digital Transformation
    May 21 2024

    In this episode, I sit down with Dr. Jabe Bloom, an expert in design studies and organizational theory. Recently completing his PhD at Carnegie Mellon, Dr. Bloom brings a fresh perspective on the intersection of temporality, complexity, and design, particularly in the context of digital transformation in IT and other industries.

    We dive into the nuances of temporality versus time, exploring how these concepts influence design decisions. Dr. Bloom elaborates on how temporality is a qualitative measure of change and its impact on human experience and project planning. This foundational concept sets the stage for understanding "timeful" design, which embraces the dynamic nature of contexts and proposes continual re-evaluation and adaptation.

    Dr. Bloom challenges the traditional notion of design as a finite process, suggesting instead that it is an ongoing interaction with the environment. This perspective aligns with DevOps principles, where software development and operations are seen as continuous and evolving processes. He highlights the importance of context and proposition in design, where solutions must be constantly re-assessed to remain relevant as contexts change.

    One of the key takeaways from this episode is the idea of "bounded rationality". Dr. Bloom explains how this concept, which acknowledges the limitations of human decision-making capabilities, applies to modern digital systems. He also delves into the concept of "recombining," which involves ongoing negotiation and collaboration across organizational boundaries to address complex problems that cannot be solved by isolated teams.

    Dr. Bloom's insights into the temporal nature of objects and systems offer a profound shift in how we perceive design and operational challenges. By viewing software and other technological artifacts as temporal objects, he advocates for a more fluid and adaptive approach to design and implementation, one that continually responds to changing contexts and user needs.

    You can Dr. Jabe Bloom on LinkedIn below:
    https://www.linkedin.com/in/jabebloom/

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    58 mins
  • S4 E11 - John Dues - Transforming Education Through Deming's Principles
    May 14 2024

    In this episode of the Profound Podcast, I'm joined by John Dues, Chief Learning Officer at United Schools Network in Ohio and an innovative educator who has ingeniously applied W. Edwards Deming's theories to the educational sector. John shares his journey of discovery into Deming's methodologies and how these have profoundly influenced his approach to improving educational systems.

    Our discussion delves into John's initial skepticism and eventual embrace of Deming's System of Profound Knowledge, which consists of understanding systems, variation, psychology, and knowledge theory. John explains his experiences in applying these principles within his school network, particularly how they've been used to enhance operational efficiency and educational outcomes amidst the challenges posed by remote learning during the pandemic.

    The conversation also touches on John's approach to leadership and learning, emphasizing the necessity of continuous improvement and systems thinking in educational administration. He highlights the importance of aligning educational strategies with Deming’s philosophies to foster environments that nurture rather than stifle, promoting an organizational culture where insights into systemic improvements are encouraged and valued.

    John's innovative application of Deming's theories offers a template for transformative leadership in education, demonstrating the relevance of these age-old concepts in addressing modern challenges within the sector.

    You can find John Dues' LinkedIn Below:
    https://www.linkedin.com/in/johnadues/

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    51 mins
  • S4 E10 - Ariane David, PhD - Embracing Uncertainty in Transformation
    Apr 29 2024

    In this episode of the Profound Podcast, I have the pleasure of speaking with Ariane David, PhD, an insightful thinker and academic who delves into the principles of non-positional thinking and its profound impact on personal and organizational learning. We explore how W. Edwards Deming's theories on quality and continuous improvement intersect with modern challenges in digital transformation, particularly within IT, healthcare, and manufacturing sectors.

    Dr. David's introduces the four principles of non-positional thinking, beginning with the 'uncertainty principle,' which emphasizes intellectual humility and the acceptance that our perceptions and conclusions might be flawed. This acknowledgment opens the door to 'curiosity,' the second principle, fostering a desire to explore and understand rather than to confirm biases. The discussion progresses to the 'principle of discernment,' where information is analyzed critically to separate useful insights from noise. Lastly, Ariane discusses 'courage,' which is essential for challenging our own assumptions and committing to a path of genuine understanding and improvement .

    Throughout the conversation, Dr. David highlights the dangers of 'adaptive learning' in organizations—learning driven by fear and survival instincts—which often prevents genuine insight and improvement. She contrasts this with 'generative learning,' which encourages a blame-free environment where mistakes are seen as opportunities for growth and learning, thereby fostering a culture that supports continuous improvement and aligns closely with Deming's philosophy.


    You can find Dr. Ariane David's LinkedIn below:
    https://www.linkedin.com/in/arianedavid/

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    54 mins

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