Episodes

  • Ep. 46 - How To Reward Employees For Going Above And Beyond

    Ep. 46 - How To Reward Employees For Going Above And Beyond
    Jun 12 2024
    In this edition of the Memory Makers Podcast, Russ Van Natta is joined by special guest David Dimberio, owner of Combat Ops where they discuss how he rewards employees for going above and beyond. David shares his journey from a career in medical devices to founding Combat Ops, a multi-attraction family entertainment center. He reveals his inspiration behind joining the FEC industry, the importance of having a creative and dedicated staff, and how David ensures a strong company culture and customer experience. Plus, hear insights on future expansions and the value of engaging both kids and adults in memorable entertainment experiences. Tune in for insider tips and inspiring stories from a true Memory Maker!
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    26 mins
  • Ep. 45 - Keys to Create Successful Social Media Posts

    Ep. 45 - Keys to Create Successful Social Media Posts
    Jun 5 2024
    In this edition of the Memory Makers Podcast, Danny Gruening and Russ Van Natta share the keys to create successful social media posts. They emphasize being the entertainment rather than interrupting it, and they provide practical examples, such as leveraging national days like National Donut Day in creative ways. They also discuss using trending social media formats to showcase your venue's unique offerings and staff talents.
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    19 mins
  • Ep. 44 - How to Be More Productive (And Less Busy)

    Ep. 44 - How to Be More Productive (And Less Busy)
    May 29 2024
    In this episode of the Memory Makers Podcast, Danny Gruening and Russ Van Natta tackle how to be more productive and less busy. You may be asking yourself, "but what's the difference?". They share insightful strategies to prioritize important tasks and avoid the trap of “watering fake plants” – putting effort into activities that don't yield results. Listen in for practical advice on improving time management, focusing on meaningful work, and creating powerful, emotional memories in your family entertainment center. this episode has real-life examples and tips for maximizing effectiveness in both business and personal life.
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    21 mins
  • Ep. 43 - How To Increase Mini Golf Revenue

    Ep. 43 - How To Increase Mini Golf Revenue
    May 22 2024
    In this episode of the Memory Makers Podcast, Danny Gruening and Russ Van Natta talk about the exciting comeback of Mini Golf in family entertainment centers. They share ideas on how to use mini golf to fill odd spaces, keep guests entertained while waiting for other attractions, and appeal to all ages. Learn about the latest trends, like indoor blacklight mini golf and tech innovations such as projection mapping. Don't miss these practical insights on enhancing guest experiences and creating memorable moments!
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    23 mins
  • Ep. 42 - Improve the 7 Sections of Your Business

    Ep. 42 - Improve the 7 Sections of Your Business
    May 16 2024
    In this episode of the Memory Makers Podcast, Danny Gruening and Russ Van Natta introduce the "Wheel of Business" for FECs concept, an adaptation from Tony Robbins' "Wheel of Life." They break down seven crucial sections of your business, from vision and leadership to operational systems, guiding you through self-assessment and improvement strategies. This episode has actionable insights to enhance your business's performance and customer experiences.
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    31 mins
  • Ep. 41 - How to Master Membership Programs for FECs Featuring Zach Johnson Of Rev'd Up Fun

    Ep. 41 - How to Master Membership Programs for FECs Featuring Zach Johnson Of Rev'd Up Fun
    May 7 2024
    In this week's edition of the Memory Makers Podcast, Russ Van Natta is joined by Zach Johnson of Rev'd Up Fun where he shares how to master membership programs! They discuss the strategies behind building thriving membership programs, conquering initial hesitations, and nurturing a community atmosphere within your business. Gain valuable insights for your business with this episode into elevating member experiences and boosting retention rates.
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    19 mins
  • Ep. 40 - Lessons Learned Climbing Kilimanjaro

    Ep. 40 - Lessons Learned Climbing Kilimanjaro
    May 2 2024
    In this week’s edition of the Memory Makers Podcast, hosts Danny Gruening and Russ Van Natta are joined by Kimberly Schilling as they explore the transformative journey of climbing Mount Kilimanjaro! This episode is packed with valuable insights applicable to personal and professional growth. Hear firsthand accounts from Danny and Kimberly as they share their inspiring experiences, from initial inspiration to rigorous preparation and encountering an incredible support team along the way.
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    49 mins
  • Ep. 39 - What Makes A GREAT Escape Room Game Master

    Ep. 39 - What Makes A GREAT Escape Room Game Master
    Apr 18 2024
    In this episode of the Memory Makers Podcast, Russ Van Natta and Danny Gruening “unlock” the keys to what makes a great Escape Room game master. They discuss the characteristics of an ideal candidate for the role while also providing a few tips and tricks to level up your customer experience. It’s an episode full of enlightening ideas to ensure your guest walk away with a story to tell all about their experience.
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    19 mins