• Building a Coaching Culture: Talent Acquisition and Retention with Charles Johnson, DoubleTree's GM
    Sep 16 2024

    In a post-COVID world, hospitality industry's talent acquisition and retention are more crucial than ever. Join Lisbeth Ceballos and guest Charles Johnson, General Manager at DoubleTree, as they look into strategies for building a coaching culture that empowers your team, fosters professional development, and drives success. Learn how to create an environment where employees feel valued, supported, and motivated to grow within your organization. Make sure to leave a like, follow and subscribe to Leadership Lessons in Hospitality Podcast here: https://youtu.be/5_fYY3DXxWI #TalentDevelopment #LeadershipStrategies #PostCOVIDHospitality #HospitalityLeadership #CareerGrowth #MentorshipMatters 00:00 – Preview of Episode 00:20 – Intro of podcast and guest Charles Johnson 01:15 – Career background, development, and leadership 05:07 – Leading the team 07:12 – Maintaining relationships with the community, community engagement, and team growth in hotel management 13:00 – Creating a positive and engaging work environment: Shared goals and personal growth 15:54 – Challenges and future of the hospitality industry 20:45 – The role of support systems in personal and professional growth 24:25 – Challenges and differences in the food and beverage market 28:16 – Advice for young hoteliers 31:43 – Closing; Contact information Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    33 mins
  • Enhancing Hotel Guest Experience with South American Hospitality - Julian Clavijo Hung
    Sep 2 2024

    From the warmth of South American hospitality to navigating the nuanced expectations of US guests, Julian Clavijo Hung, GM at 6080 Design Hotel, offers a unique perspective on creating exceptional guest experiences. Tune in to Lisbeth's Leadership Lessons to hear how cultural awareness and adaptability are key ingredients in the recipe for success in the hospitality industry. Catch the latest episode here: https://youtu.be/coSsAlpxGiw #HospitalityInsights #CulturalAwareness #CrossCulturalService #GlobalHospitality #LeadershipLessons


    0:00 – Preview of Episode 0:30 – Intro to the episode and guest Julian Clavijo Hung 2:26 – Cultural differences between hotels and employees' perspective 5:22 – Carnival Cruise Lines experience 9:48 – Hiring and retaining the right talent 16:48 – How to keep employees engaged 21:39 – Maintaining excellence with ownership and guests and at the same time 28:23 – Managing consistency with social media platforms 31:04 – Closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    32 mins
  • Enhancing the Guest and Employee Experience at a Boutique Hotel with Adam Cohen, GM of The Tallison Hotel
    Aug 19 2024

    From blueprints to boutique brilliance! The Tallison Hotel is undergoing a stunning transformation, and we've got the inside scoop! Join us as Adam Cohen, the hotel's General Manager, takes us behind the scenes. He shares the exciting journey of blending Parisian elegance with modern comfort, the challenges of balancing art deco inspiration with Marriott brand standards, and the meticulous attention to detail that goes into creating a truly exceptional guest experience. Tune in to Lisbeth's Leadership Lessons in Hospitality Podcast hosted by Lisbeth here: https://youtu.be/W7VlTbzPzbU #Hospitality #BoutiqueHotels #GuestExperience #HotelManagement #Leadership #Hospitality #TeamCulture #EmployeeExperience


    0:00 – Preview of the episode 0:18 – Introduction of guest Adam Cohen 1:07 – Renovation 1:38 – Background of the guest 3:01 – Challenging and rewarding part of the construction and renovation 4:13 – Rooms in the property 4:35 – Building coaching culture 7:42 – Personal philosophy 8:59 – Strategies for recruitment and retention in the hospitality industry 11:28 – Training and development in the industry 14:10 – Discussing the cuisine, sustainability, and fun in the hospitality industry 17:08 – Wildest story in the renovation 18:46 – Future trends and strategies in the hospitality industry 21:16 – Revenue management strategy 23:50 – Providing training to the employees 25:33 – Guest contact details and closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    26 mins
  • Creating Coaching Cultures for Exceptional Service: Monica Hubert, GM of Hyatt Regency Sonoma Wine Country
    Aug 5 2024

    A hotel is only as good as its team! On the latest Lisbeth's Leadership Lessons in Hospitality Podcast hosted by Lisbeth Ceballos, Monica Hubert, General Manager at Hyatt Regency Sonoma Wine Country shares insights on building coaching cultures, championing women in the industry, and the delicate balance of motherhood and career. From fostering creativity to prioritizing flexibility, this episode is packed with actionable advice for hospitality leaders. Make sure not to miss this very inspiring episode here: https://youtu.be/YsDKN615PN4 #HospitalityLeadership #WomenInHospitality #TeamworkMakesTheDreamWork #EmployeeEngagement #HospitalityCulture


    0:00 – Preview of Episode 0:26 – L3H Opening 0:57 – Intro of guest Monica Hubert 1:43 – Guest’s background 4:23 – Balance between personal and professional life during childbearing years 9:23 – Maintaining exceptional service of the company 12:00 – How to stay ahead with hospitality trends and ensure to remain competitive 19:12 – What sets Hyatt Regency apart from other 4-star hotels 21:03 – Manage to hire and retain high-level employees 27:01 – Placing value into Operations 32:27 – Advice for young hoteliers 35:56 – How to manage competitiveness 39:53 – Closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    41 mins
  • Courageous Leadership with J.R. Flatter, PHD, Chief Learning Officer
    Jul 22 2024

    The power of mentoring and coaching is undeniable.


    Dr. J.R. Flatter, a former Marine Corps leader turned Chief Learning Officer, joins Lisbeth Ceballos to discuss his unique leadership journey on the Leadership Lessons in Hospitality podcast. Learn how Dr. Flatter's military background has shaped his approach to fostering coaching cultures and driving continuous learning in the 21st century and shares his expertise on embracing generational differences, fostering employee growth, and building high-performing teams.


    This episode is packed with actionable tips for becoming a better leader here: https://youtu.be/JI7kEB21LqE

    #CoachingCulture #FutureofWork #CoachingLeaders #LifelongLearning #LeadershipDevelopment #LeadershipLessons

    0:00 – Preview of the episode 0:24 – Opening and introduction of guest JR Flatter 1:20 – Defining the Chief Learning Officer 2:15 – Leadership journey of the guest 8:12 – Importance of developing a coaching culture 16:11 – Core elements of an effective coaching culture 23:26 – Embracing coaching culture at all levels 26:47 – Demonstrating coaching to trusted people 29:52 – Differencing coaching from mentoring 36:59 – Advice for leaders’ building coaching culture 42:16 – Guest contact details 43:47 – Building coaching culture in the hospitality industry 45:10 – Closing Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    46 mins
  • Creating a Revenue Culture in Hotels with Bruce Jordan, Hotel Revenue Author
    Jul 8 2024
    The hospitality industry is constantly evolving, and so should your revenue strategies. Hotel Revenue Author Bruce Jordan discusses the latest trends and technologies shaping revenue management, from dynamic pricing to online reputation management, on this latest episode of Lisbeth's Leadership Lessons in Hospitality Podcast with Lisbeth Ceballos. Bruce shares his expert strategies for maximizing each revenue source and fostering a culture that values every dollar. Gain valuable insights for maximizing revenue in your market. Watch the full episode here https://youtu.be/I2HXD0gMxbs #HospitalityRevenue #RevenueCulture #ProfitMaximization #RevenueAnalytics #DataDriven #RevenueStrategies 0:00 – Preview of Episode 0:22 – Intro: Guest Bruce Jordan 1:10 – How Bruce ended up in the Industry 2:17 – How was Bruce's trajectory to end up in Revenue Management 3:22 – Property Listings 4:20 – Managing listings to enhance productivity of revenue 5:44 – How to successfully increase revenue 12:12 – Management Revenue Tools 16:16 – Pricing Strategy approach for diff. seasons and market Conditions 18:10 – Management issue/challenges and how was it resolved 20:00 – Cross work collaboration and maximizing revenue opportunities 21:40 – Managing to build cross collab among departments 23:00 – Labor Market and getting the right people in the hospitality industry 25:00 – Keeping leaders motivated 26:01 – KPI’s used 27:38 – Handling difficult market conditions 29:30 – Revenue management approach 31:20 – Favorite segment Bruce loves to work with 33:07 – Manage as a social media influencer in the hospitality industry 35:01 – Pipeline for Bruce nowadays 36:29 – Closing Please Subscribe ▶️▶️▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: •Passionate, fearless business leader, coach, and authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. •Strategic problem solver; trusted coach & adviser •Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coachintoto challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@...
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    38 mins
  • Hotel Sustainability and AHLA Impact on Hospitality with Kevin Carey, AHLA Interim President and CEO
    Jun 24 2024

    The hospitality industry is at a crossroads – and sustainability is the way forward. Is your hotel keeping pace with the sustainability movement? Lisbeth Ceballos sits down with AHLA Interim President & CEO, Kevin Carey, to discuss how hotels are making strides in green practices and how it's attracting a new generation of travelers. Don't miss this latest episode of Lisbeth's Leadership Lessons in Hospitality Podcast here https://youtu.be/27MYN8DlwvY 00:00 - Preview of Episode 00:29 - Introduction to Kevin Carey 01:08 - Sustainability in Hospitality and GREEN KEY 04:31 - AHLA and Legislation trends 06:57 - The future of hotels in the next 5 years 09:13 - Labor challenges 11:19 - How is new technology impacting the industry? 13:04 - How did Kevin get into hospitality? 14:42 - What have been Kevin's biggest career challenges? 15:54 - What advice do you have for hospitality students? 17:57 - Advice for new leaders in hospitality 19:18 - Closing Thoughts 20:53 - End of Episode #SustainableHospitality #AHLA #GreenTravel #SustainabilityMatters #HospitalityTrends #GuestExperience Please Subscribe ▶️▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    21 mins
  • Trends and Technology in Hotels with Steve Carran, Co-Host of The Modern Hotelier Podcast
    Jun 10 2024

    The future of hospitality is tech-driven & hyper-local. Join the latest episode of Lisbeth's Leadership Lessons in Hospitality Podcast with Lisbeth Ceballos as she chats with Steve Carran, co-host of The Modern Hotelier Podcast, about AI-powered concierges, hyper-personalized experiences, and the rise of social media as a booking powerhouse. This episode is your roadmap to staying ahead in the ever-evolving world of hospitality. Make sure not to miss out on the full episode here https://youtu.be/TIBoO9ROXLo 00:00 - Preview of Episode 00:47 - What is trending on The Modern Hotelier? 03:37 - Experience packages and AI in Hotels 06:55 - What is the Modern Hotelier podcast? 10:30 - How did Lisbeth start her podcast? 12:34 - What are some lessons learned? 16:40 - Adapting to the younger generation of hospitality workers 17:59 - Hospitality as an Industry is vast in opportunity 19:20 - Shortages of Labor in the industry 23:50 - What advice does Steve have for other podcasters? 28:03 - Who are some of the best guests and episodes on Steve's Show? 30:32 - More advice for that young hotelier? 33:32 - Closing Thoughts 34:43 - End of Episode #HospitalityTech #FutureOfTravel #HospitalityTrends #AIinHospitality #HotelInnovation Please Subscribe ▶️▶️▶️ 🎤Podcast Facebook: https://www.facebook.com/profile.php?id=61550588704712 🔗Podcast Linkedin: https://www.linkedin.com/company/l3h-lisbeth-s-leadership-lessons-in-hospitality-podcast 🔗Lisbeth Ceballos LinkedIn: https://www.linkedin.com/in/lisbethceballos/ 💻Website: https://lc-leadership.com/ 🎵Spotify: https://open.spotify.com/show/3yCn0YBu84HaU5t8ZfDyGm Lisbeth Ceballos Bio: • Passionate, fearless business leader, coach, and an authentic human who focus on helping leaders transform their lives to live their desired purpose with authenticity and integrity, empathy and care, be the best leaders they can be. • Strategic problem solver; trusted coach & adviser • Curious and inquisitive growth mindset about Education, Social Responsibility, and uniting all minorities in the USA “Life is not about finding yourself, It is about creating yourself” LEADERSHIP DEVELOPMENT, DIVERSITY & INCLUSION COACHING - LC Leadership provides leadership development and coaching in order to challenge, inspire, and prepare your leaders to take on complex issues, embrace diversity, implement your company's vision, and develop the tools to be successful change agents. LC Leadership offers support on developing Leader’s Emotional intelligence which is often defined as the ability to perceive, use, understand, manage, and handle emotions. We offer 360 assessments for all levels of management to evaluate current state and help grow their EI. EMOTIONAL INTELLIGENCE DEVELOPMENT People with high emotional intelligence can recognize their own emotions and those of others, use emotional information to guide thinking and behavior, discern between different feelings and label them appropriately, and adjust emotions to adapt to environments. Emotional Intelligence has been identified as one of the most critical leadership skills worldwide. (DAVOS Economic Forum 2020 summary) CERTIFICATION AS INCLUSIVE COACHING LEADERS AND MENTORING BY ICF CERTIFIED COACHES AT PCC LEVEL 4-Day Inclusive Leadership Coaching Certification "Boot Camp" Four Days of Intense Training! 30 hours of coach-specific, hospitality-specific training. Practice coaching with real-world case studies! Receive deep and broad proficiency in the ICF Core Competencies, Ethics, and Core Values and how to apply them in your own company. LIVE BUILDING INCLUSIVE LEADERSHIP COACHING CULTURES Inclusive Leadership Coaching Culture Only 3 hours per week in interactive leadership development lectures. Weekly Semi-Structured Conversations with Self through daily Journaling Other Leaders, and ICF-Accredited Coaches. HELPING ORGANIZATIONS DEVELOP A COACHING CULTURE Customized Training Packages. Focused on the intersection of Coaching, Leadership, & Culture in the Hospitality Industry. Certify internal Coaches for Coach Specific Training and Mentor-Coaching. CUSTOM-MADE LEADERSHIP DEVELOPMENT Tailored half, full, and multi-day leadership development training on various subjects including but not limited to leading under duress, multi-generational organizations, diversity & inclusion, customer services for front-line team members, and internal customer services for Supervisors and above. Contact Us 4223 Millview Ln Dallas, TX 75287 lisbeth.ceballos@lc-leadership.com +19857749707

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    35 mins