In honor of Women’s History Month, we put together a special episode of Humans of CSS featuring three remarkable female leaders: Lisa Sinacola, Partner and Worldwide Leader for MLGCS; Denise Rundle, General Manager and Partner for CAPS; and Kellie Green, who just returned to Microsoft as General Manager for Global Connected Support Delivery, or CSD. 
They spoke about their experiences in the workplace, the hardships they overcame and the women who inspired and supported them.

As part of Women's History Month, we reached out to Noha Magdy, who had just been promoted to director of Exchange & Outlook in Cairo, Egypt.

It's important to note where Noha works, and the level she has achieved. As she told us: "The woman has to work double to be able to reach the same place that a man can reach."

Noha is also successful, she said, because Microsoft embraces diversity and inclusion and teaches her something new every day.

Smart and soulful, Noha makes a special point of talking about the women in her own history.

Support engineer Frances Early was an early adopter of the customer aligned manager function, or CAM, which is a crucial part of CSS's efforts to serve Microsoft's customers efficiently, professionally and long term. On this new episode of Humans of CSS, Frances talked not only about her rise in the company, but what she has learned about providing excellent customer service. It begins with getting to know the customer what is important to them and what their values and goals are. It continues with getting to know the stakeholders and letting them get to know you. Those relationships build trust, ease problem solving and create success. In her lovely brogue, Francis was candid and full of good advice about how to be an impactful customer line manager and how key it is to build connections inside and outside of Microsoft.