This episode explores the complexities of Medicaid and Medicaid waivers, exploring how these affect reimbursement rates, staffing, and service quality in home care. The hosts discuss the implications of new Medicaid regulations, share personal anecdotes from their experiences, and offer strategies for managing the financial and operational hurdles that come with varying state policies. Whether you're a seasoned owner or new to the field, this podcast provides valuable insights into managing a home care business in the intricate landscape of Medicaid.

In this enlightening episode of "Home Care Hot Seats" with Kelly and Nicole, we're joined by Casey Rausin, Chief Operations Officer at Care Around the Block. Dive into Casey's extensive experience as a nurse turned care manager and discover how her team has evolved their services to offer unique, managed home care solutions that stand out in the industry. Learn about the integration of advanced technologies like Sensi.Ai, designed to predict and prevent health crises before they escalate, and explore the future of home care in a tech-driven world. Whether you're a veteran in home care or just exploring the field, this episode is packed with valuable insights on managing the complexities of caregiving while ensuring quality and innovation remain at the forefront. Join us as we discuss the challenges, triumphs, and future directions of home care services.

Dive into the lighter side of home care with Kelly and Nicole as they share some of the most jaw-dropping, hilarious, and outright bizarre stories from their experiences in the industry. From unexpected job applicant responses to the wildest caregiver call-outs, this episode is a testament to the unpredictable nature of home care work. Whether it's dealing with the aftermath of a friend's betrayal or navigating the challenges of dementia care, these stories highlight the resilience, humor, and heart that define those who dedicate themselves to caring for others.