• Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control

  • May 16 2024
  • Length: 40 mins
  • Podcast
Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control By cover art

Ep 135: Cultivating a Performance-Driven Environment featuring Colton Gonzales and Eric Salgado with Firehouse Pest Control

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  • Summary

  • In today's episode, Eric and Jake had the pleasure of welcoming back Colton Gonzalez and Eric Salgado with Firehouse Pest Control. These returning guests shared valuable insights into their journey from firefighting to pest control, emphasizing the importance of integrity and customer service in their business model. In addition, by establishing a system where technicians were incentivized for their sales performance and customer service, they motivated their team members to excel in their roles and contribute to the company's success.

    Topics Include:
    Introduction and Sponsor Mention (0:00)
    Guest Introduction: Colton Gonzalez and Eric Salgado (3:04)
    Transition from Firefighting to Pest Control (10:20)
    Business Growth and Focus Areas (14:15)
    Enhancing Company Culture and Employee Incentives (19:36)
    Simplifying Processes for Technicians to Boost Sales (25:25)
    Reflecting on Company Improvements and Future Plans (31:01)
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Leadership Management Economics
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