Episodes

  • Answering New Patient Phone Calls for Dental Start Up - Reach 3rd Party Call Services Explains All
    Apr 8 2024

    Cory Pinegar founder of Reach, a groundbreaking dental start up service that helps dental practices increase patient engagement and revenue.

    In 2016, at the age of 22, Cory purchased the company—then named Recall Solutions—from software giant Weave for just one dollar. Since then, COry has grown Reach to a workforce of close to 300 employees. Reach has been named one of the fastest-growing companies by Inc. 500 and has been recognized repeatedly by the Salt Lake Tribune as one of the Best Places to Work.
    Check out https://www.getreach.co
    They have some great articles and resources on their site.
    7 Phone Answering Skills Every Dental Office Must Have

    0:00 Intro Music
    2:28 Intro to Reach & Cory Pinegar
    5:30 Why Use 3rd Party Call Services?
    10:45 Are 3rd Party Call Centers Less Personal
    22:24 The Power of Exceptional Service
    24:20 Statistics and Tracking Results
    28:40 Training Employees and Quality Assurance
    31:20 Recall Scheduling? Additional Services
    34:33 Does Reach Use Practice Management Software

    SHOW HOST:
    As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant.
    You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html

    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client


    #dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
    Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    43 mins
  • Construction and Working w/ a Contractor on Your Dental Practice Start Up w/ guest Steve Anderson
    Feb 23 2024

    Steve Anderson literally wrote the book on how to build a dental practice. He has been doing this a long time with over 1,000 dental offices built. Denco Dental Construction works out of Arizona and has an impeccable reputation in the industry. Michael Dinsio and Steve talk about the cost of doing a dental start up. We want you to know where the money is going and how to find someone that will help make your project successful.

    You can find Steve and his team online: https://dencodental.com/
    I recommend getting a copy of his book.
    https://www.dreamdentalpractice.net/dentalease/

    0:00 Intro Music
    1:41 Introducing Steve Anderson
    5:31 Why Are Construction Costs So High?
    10:45 Cost of Labor & Lack of Resources
    13:27 What's the Deal w/ Sub Contractors
    17:31 Can You Trust The Contractor?
    20:16 Getting Educated and Ask Questions
    23:45 How To Cut Costs During Construction
    28:05 Budget and Working w/ Contractor


    SHOW HOST:
    As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Consultant. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html

    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client


    #dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
    Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    32 mins
  • Merchant Services Agreements | Credit Card Processing Rates w/ Alex Sadusky
    Feb 9 2024

    Michael Dinsio and Alex Sadusky Decode Credit Card Processing.
    There are a lot of bad actors in this space. You may have to listen to this episode a couple of times to wrap your head around it. Or just call and talk with Alex. You can see he is passionate and wants to help doctors like you save money. Alex will tell you it doesn't have to be so complicated and we break it down for you on this episode.
    https://www.dentalcardservices.com/

    0:00 Intro
    0:43 Who Is Dental Card Services?
    8:27 What are Merchant Services?
    12:13 Types of Card Processing Agreements
    13:27 Surcharge Agreements
    18:29 Tiered Plan Agreements
    20:37 Flat Rate Agreements
    24:20 Interchange Cost Plus
    26:29 The Only Number That Matters
    31:41 Virtual Credit Cards 🚫
    36:20 Red Flags to Look Out For

    As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Coach. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html

    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client


    #dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
    Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    44 mins
  • Hiring an Architect - For Your Dental Start Up w/ JOE ARCHITECT
    Jan 26 2024

    We had a conversation with Eric White, a project manager at Joe Architect. He has been associated with the company since 2011. Eric and Michael discussed the advantages of hiring an architect for a project. They mainly focused on how an architect can help keep the project's schedule on track, obtain permits, avoid change orders, and ensure that the project stays within budget. This episode is full of information about what working with an architect for your start-up entails and why it is an excellent option to consider when beginning a project.

    Eric White, AIA
    JOEARCHITECT
    1422 Delgany Street, Suite LL1
    Denver, CO 80202
    www.joearchitect.com
    720.946.3228 (Denver)
    720.893.7072 (Direct)

    0:00 Intro Music
    0:43 Episode Introduction
    1:22 Eric White - Joe Architect
    3:38 Design and Architecture
    5:10 Effect Design Has On An Office?
    8:25 Why Hire an Architect?
    12:03 The Importance of Floorplans
    21:30 Process of Working w/ Architect
    28:45 Permits & Project Management
    32:31 Keep Construction Costs Down
    43:10 Final Comments

    As always, Michael Dinsio, your host Michael Dinsio is available to you as a Dental Practice Start-Up Coach. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html
    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client

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    46 mins
  • Dental Practice Start Up - Lease Negotiations w/ Cohen Property Law Group
    Jan 20 2024

    David Cohen, Esq and Liam Krahe, Esq. - Cohen Property Law Group
    Please Join the Practice Transitions Revolution Community! https://www.facebook.com/groups/3371670526222413

    In this episode, David, Liam, and Michael discuss important factors such as Lease Agreements, Due Diligence, and Terms of an LOI that you need to be aware of when seeking legal counsel and looking for a property to start your dental practice. They dive into technical aspects to help you make informed decisions.

    David S. Cohen, Esq.
    Owner
    Phone: (972) 294-7531
    Fax: (972) 499-1167
    E-Mail: david@cohenlawfirmpllc.com

    4:54 Getting Started w/ Lease Agreements
    12:27 LOI and The Material Terms
    17:10 Due Diligence Reviewing the Space
    23:23 Deal Breakers w/ Lease Agreements
    30:20 Tripple Net (NNN) Explained
    34:47 Caps on Common Area Maintenance
    45:24 Final Comments

    As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Coach. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html
    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client


    #dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
    Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    49 mins
  • How Real Estate Works w/ COLIN CARR - CARR Healthcare Real Estate: Finding a Space In Today's Market
    Jan 5 2024

    This episode is so good. Colin shares his experience of years seeing deals and knowing how the real estate game works. It was such a pleasure learning from him and talking about how to attack the market as a start up dentist. One main point in this episode is, if you got knowledgeable partners helping you through this process, you can't miss. You might have to be more flexible in a complex market but you can't miss.

    CARR FREE PURCHASE OR LEASE EVALUATION:
    https://carr.us/lease-or-purchase-evaluation/

    0:00 Intro Music
    0:45 Episode Intro with Colin Carr
    4:38 Biggest Pitfalls Dentists Make Starting Out
    11:07 Today's Real Estate Market Availability
    17:19 Demographics & Picking A Location
    22:49 Retail Space V.S. Office Space
    33:39 Economic Impact on Real Estate


    As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Coach. You can reach Michael at: https://www.nxlevelconsultants.com/start-up-practice-consulting.html
    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client


    #dentalstartup #dentalpodcast #startupunscripted #dentalconsultant #dentalcoach
    Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    40 mins
  • Starting Up a Dental Practice from Scratch Using Automatization w/ special guest Camille Kinne
    Dec 7 2023

    You can probably tell very quickly how big or a fan we are of Dental Intel if you've been listening to our shows. We had dental intelligence on before with Zach McKinney check that episode out. This time we are talk about Dental Intel's latest and greatest integrations using Modento. Camille Kinne is a product specialist and talks to Michael Dinsio ALONG with PAUA QUINN about how using automation can really help boost a dental start up getting patients in the door DAY #1.

    To get more info about Modento and Dental Intel - Just Mention "Next Level Consultants"
    Cam's Personal Scheduling Link:
    https://dentalintel.chilipiper.com/book/me/camille-kinne

    Camille Kinne
    Account Executive
    Dental Intelligence, Inc
    385‑695‑1783 | dentalintel.com

    0:00 Music Intro
    0:30 Introducing Guest Camille Kinne
    2:47 Implement Patient Workflow for Start Up
    4:40 Providing Patient Experience
    7:00 Why is Modento a Great Option?
    10:09 How Are Patient Forms Automated?
    13:38 Doing More w/ Less Overhead
    16:52 Collecting Money Faster/Easier
    19:41 Collect Insurance Claims via Modento
    23:58 Sending Treatment Plans to Patients
    26:19 Automated Recare or Recall Systems
    27:36 Make Getting Google Reviews Easier
    30:16 When Do You Start Accepting Patients?

    As always Michael Dinsio your host Michael Dinsio is available to you as a Dental Practice Start Up Coach. You can reach Michael at: https://www.nxlevelconsultants.com/
    You can learn more about what he does by scheduling a One-on-One call as well:
    https://calendly.com/nxlevelconsultants-michael/30-minute-new-client


    #dentalstartup #dentalpodcast #startupunscripted #dental
    Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    42 mins
  • Banking & Getting Lending for A Dental Start Up w/ Special Guest Matt Muller, VP Dental Fiance, BofA
    Nov 20 2023

    Michael Dinsio, Start Up Coach, founder of Next Level Consultants was banker 🏦 and knows how to get a doctor a loan. But TODAY!!!!! WE brought IN STUDIO 🎤 Matt Muller, VP Dental Finance from Bank of America to talk about how to get a LOAN.

    Matt & Mike put on their RADIO 📻 voice and they go through all the essential pieces of what you need to know before approaching a lender, what you should be doing, thinking about, how loans are structured. What's the benefit of working in that banking relationship 🤝 and what that can look like

    Reach out to Matt Muller:
    Cell:206-290-3185
    Office: 206-743-6568
    matthew.muller@bofa.com

    0:00 Intro
    0:45 Introducing Episode
    1:54 Introducing Matt Muller
    5:22 What Do Banks Offer?
    7:18 How Start Up Loans Are Structured
    10:02 Project Period
    11:34 Graduated Payment Plan
    15:54 What Can Cause Higher Project Costs
    20:00 Should Dentists Present A Plan To Banks
    24:03 What Can Docs Do To Be More Prepared
    29:50 What Things Make Start Ups Harder
    35:43 Develop a Relationship w/ A Bank

    As always Michael Dinsio your host is available to you as a Dental Practice Start Up Coach.
    You can reach Michael at:
    https://www.nxlevelconsultants.com/start-up-practice-consulting.html
    You can learn more about what he does by scheduling a One-on-One call.


    #dentalstartup #dentalpodcast #startupunscripted #dental Intro Music: Do The Math: by SLPSTRM from Artlist https://artlist.io/artist/503/slpstrm

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    45 mins