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Delivering Adventure

By: Chris Kaipio & Jordy Shepherd
  • Summary

  • This is the podcast for people who want to share adventure like a pro – with their friends, family, or as a profession. Each episode explores a different aspect of adventure delivery with top experts to get their best stories, insights, and trade secrets. Learn what it takes to deliver epic experiences to yourself and others, from the mountains to the office, and beyond. Go farther, become better and achieve more. Chris Kaipio and Jordy Shepherd explore the essential skills and techniques that adventure industry experts use to delivery personal growth. Listen as adventure guides, managers, and promoters share their best advice on leadership, managing risk, coaching, and how to achieve experiences worth remembering. Topics include risk assessment, decision making, leadership, emergency response, crisis management, trip planning, memory building, marketing, capturing experiences, teaching new skills, improving performance, overcoming challenge, resiliency, communicating risk, and experience delivery. Whether you are leading people up the corporate ladder or to the tops of the world’s highest peaks, Delivering Adventure can help you to take yourself and others farther.Visit www.deliveringadventure.com to learn more.
    © 2022 Delivering Adventure
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Episodes
  • How to Work Through Adversity with Jill Wheatley
    May 15 2024

    What does it take to work through adversity? What happens when that adversity is coming from an injury that has transformed our life? These are two of the questions that Jill Wheatley helps us to explore thanks to her extensive personal experience.

    Jill shares how she handled her recovery from a traumatic brain injury she suffered from a freak accident while on a teaching assignment in Europe. Being near death, having lost 70 percent of her eyesight, she details how she coped with months of recovery, much of it in a foreign country and alone.

    Jill tells us how goal setting and keeping perspective helped her to recover and go on to do ultra marathons in Nepal and climb seven of the fourteen 8000m plus peaks. While her sight is still limited, she has not stopped adventuring and pushing her limits.

    In this episode of Delivering Adventure, we hear what it took for her to succeed, what the rest of us can take away to apply to our lives, and how she is handling another recent climbing accident which has badly damaged her ankle.

    Key Takeaways

    How can we work through adversity due to injury:

    Keep perspective: Whatever situation you are in, it won’t last forever, even though in the moment it might start to feel like it. This is really important to remember when we are dealing with an injury that has negatively impacted our ability to enjoy life to the point where we start to wonder if we will ever get back to the way things were.

    Set goals: Setting goals can help to give us something to work towards. In Jill’s case, she set the goal of climbing all of the 8000m peaks on the planet as a motivator. It’s fair to say that the rest of us can get away with setting more moderate goals and still reap the same benefits.

    Get out in nature: Getting out in nature gets us moving, can take our focus off pain, and is fantastic for our mental health.

    Don’t be a hermit: Connecting with others is really important. If you know someone who is recovering from an injury, reaching out to them to let them know that they aren’t alone can be very beneficial to their well being.

    Enlist a team: Take full advantage of resources such as different health practitioners, strategies, and tools. Each health practitioner can help to address different problems and each has a different approach. Different people in the healing process can help to give you a clearer overall understanding of what is going on.

    When people are recovering from injury, they can suffer from status quo bias where they tend to prefer to keep doing the same thing. This mean sticking with only physiotherapy when also going to see a chiropractor or even an acupuncturist could provide for a quicker and a more well-rounded recovery strategy.

    Listening to the experiences of how others have recovered from the same situation can also be very beneficial.

    Guest Bio

    Following a traumatic brain injury that resulted in life threatening complications and 70% vision loss which required 26 months spent between 7 different health care facilities in 3 countries, Canadian Jill Wheatley was dropped at Denver International Airport with no direction. The only sign she could see pointed to mountains. Despite such compromised eyesight, Jill chose to spend one year alone with Mother Nature in an attempt to find light on life’s trail. Her search led through 13 different massifs and upon running in the Annapurnas in Nepal, she knew that she wanted to spend more time among Himalayan giants. Essentially she has gone from being bedridden, to a wheelchair, then on to walking, navigating hospital parking lots to hiking, trail running, mountain running and skiing before climbing 5, 6, and then seven 8000 m peaks and spending the past 5 years based in Nepal.

    In a story made for movies, Jill’s trail has recently connected to another type of climb...

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    57 mins
  • Case Study: Communicating Under Stress with Erin Tierney
    Apr 30 2024

    How should a leader communicate to people when they are under stress? One of the hardest situations that a leader can find themselves in, is managing a group that isn’t doing what the leader wants. It could be kids who forgot what their instructor told them, teenagers who are ignoring their teacher on purpose, or adults who misunderstood what their guide said. Regardless of the reason, these situations can be frustrating for leaders and can pose safety risks to everyone in dangerous situations.

    In this episode, CSGA Ski Guide Erin Tierney shares a stressful situation from her guiding career where the communication style she chose to use led to conflict with the group she was leading. Using this story, Chris and Jordy then share some strategies and discuss leadership communication styles that leaders can use to avoid conflict.

    Key Takeaways

    Lead with a soft touch: When we lead this way, we rely on gentle persuasion and selling to start. This can involve including people in decision making, subtlety guiding them towards choices you want them to make and generally being flexible and showing some tolerance for mistakes.

    Try to follow with a firm edge, instead of leading with one: If a soft touch doesn’t work, or there isn’t time to be polite, we may need to resort to a more autocratic, telling style.

    Explain why we want people to do certain things: When people understand why they are doing things a certain way, there is less chance of there being a misunderstanding or conflict.

    Taking ownership of the initial instructions: We need to remember that we can’t always just blame the receiver of the message if they don’t understand. We need to be aware of the fact that if people don’t understand or do what we want, we may not have communicated things as well as we could.

    People tend to remember the last thing they hear more than anything else: If we want people to focus on certain instructions, especially ones that relate to directions and safety, we need to position them last.

    Investigate why people did what they did: Avoid jumping to conclusions by taking time to investigate why people made the decisions they made.

    Guest Links

    Whistler Heli-Skiing: https://www.whistlerblackcomb.com/explore-the-resort/activities-and-events/whistler-heli-skiing/whistler-heli-skiing.aspx

    Canadian Ski Guide Association: https://canskiguide.com/

    The Avalanche Hour Podcast with Erin Tierney: https://soundcloud.com/user-23585762/tah-erin-tierney-csga-10

    Guest Bio

    Erin is a certified CSGA ski guide and the current President of the Canadian Ski Guide Association. In addition, to guiding in the Heli-ski industry since 1999, Erin is also a guide trainer and examiner with the Canadian Ski Guide Institute. Erin currently works as the General manager of Whistler Heli-skiing.

    Erin has worked extensively with teams of guests and guides in a number of roles, which makes her a perfect person to give us some insights on being a leader!

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    35 mins
  • Knowing When to go for it with Mike Adolph
    Mar 28 2024

    How can we ever know when we should turn back or keep going? On paper, the safest decision to make is often to turn around or choose the route that takes on less risk. However, in reality, delivering adventure isn’t always about picking the safest choice. At the core of every adventure is an element of risk taking. Being able to decide when to go for it, and when not to, is a defining trait of professional adventure guides and instructors.

    Helping us to identify when it’s okay to keep going is Mike Adolph. Mike is an ACMG / IFMGA Mountain Guide and the current technical director of the Association of Canadian Mountain Guides. There are a number of factors that can hold us back from continuing onwards towards an objective including self doubt, fear, and uncertainty.

    We discuss some key strategies with Mike that we can use that can help us to determine if we should abort a plan or whether we are well positioned to keep going.

    Key Takeaways:

    How can we know when we should push forward and keep going with a plan when we may feel like doing the opposite? A few of the strategies that can help to guide our decision making include:

    Set goals around experiences: Instead of hard destinations or milestones, make it about the experience. When it comes to delivering adventure, we can box ourselves in by setting our expectations around achieving certain objectives.

    Identifying data points that support the decision to continue: This includes the amount of time taken to accomplish a task, competency level of skills, the interest level of group, the weather, the conditions, the amount of risk and the amount risk tolerance within the group.

    Remove pressure from the leader: Talk to the group for their feedback to ensure you are not the one driving the group or holding them back.

    If uncertainty is rising, ask yourself why: This uncertainty could include self doubt, the ability level of yourself or the group to handle the situation, the interest level of everyone involved, the conditions, and the actual route or path you want to take.

    Don’t make a decision until you have to: This allows us the opportunity to collect as much information as possible before making a commitment.

    Guest Bio

    Mike Adolph is an ACMG / IFMGA Mountain Guide and the current technical director of the Association of Canadian Mountain Guides. In addition to guiding custom outdoor adventures for small groups, Mike also works as a guide trainer and examiner for the ACMG’s Training and Assessment Program.

    Mike started in the outdoor industry in 1994 after his family, in a joint venture, opened the Sheiling Mountain Lodge and the Center for Outdoor Education in Nordegg, Alberta. He completed his final ACMG exam and received his IFMGA International Federation of Mountain Guides Association Mountain Guide designation in 2009. He always admired his instructors and examiners, even if they were a bit harsh at times, which lead to him getting involved with the instructor/examiner team in 2012. When the job posting for the interim ACMG technical director came up in 2018, he thought, why not?

    The mountains have taught him to be open to all possibilities, have several options and go with the flow. I feel lucky to have this as a career and am extremely grateful to my loving and understanding wife Jennifer and our two boys Lucas and Tyler.

    Guest Links

    ACMG Technical Manuals: https://www.acmg.ca/03public/resources/publications.aspx

    Association of Mountain Guides: www.acmg.ca

    David Thomson Via Ferratas: www.viaferratacanada.com

    Mike Adolph Email:

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    36 mins

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