The Simple Truths of Service
Inspired by Johnny the Bagger
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The Simple Truths of Service
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Narrado por:
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Don Hagen
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Rose Itzcovitz
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De:
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Ken Blanchard
Acerca de esta escucha
If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.
Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
©2007 Ken Blanchard (P)2013 Gildan Media LLCLos oyentes también disfrutaron...
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General4.5 out of 5 stars 457
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Narración:4.5 out of 5 stars 400
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Historia4.5 out of 5 stars 398
Only a few months into her new job, Nancy wondered whether or not she should have said yes to the CEO position at Soup, Inc. Sales were declining, bankruptcy and takeover rumors were swirling, and employee morale had never been lower. The company had lost both flavor and heat; and nobody likes lukewarm soup. How was Nancy going to turn it around?Sometimes the answer you need is right in front of you.
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5 out of 5 stars
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Another Fantastic Jon Gordon Book
- De Jennifer en 12-01-11
De: Jon Gordon
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Empowerment Takes More than a Minute
- De: Ken Blanchard, John P. Carlos, Alan Randolph
- Narrado por: Eric Conger
- Duración: 1 h y 27 m
- Versión resumida
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General4 out of 5 stars 52
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Narración:4 out of 5 stars 27
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Historia4 out of 5 stars 27
Empowerment Takes More Than a Minute provides practical and simple concepts that CEOs, COOs, and managers at all levels in organizations both public and private can apply to their particular situations. This program is written by Ken Blanchard, co-author of The One Minute Manager and a regular contributor to Executive Excellence.
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3 out of 5 stars
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Put together very well but way to short
- De Jim en 06-26-12
De: Ken Blanchard, y otros
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Who Killed Change?
- Solving the Mystery of Leading People Through Change
- De: Ken Blanchard, John Britt, Judd Hoekstra, y otros
- Narrado por: Daniel Henning
- Duración: 2 h y 34 m
- Versión completa
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General4 out of 5 stars 14
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Narración:4 out of 5 stars 13
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Historia4 out of 5 stars 13
Who or what is killing change? That's what you'll find out in this witty whodunit. The story features a Columbo-style detective, Agent Mike McNally, who's investigating the murder of yet another change. One by one, Agent McNally interviews 13 prime suspects, including a myopic leader named Victoria Vision; a chronically tardy manager named Ernest Urgency; an executive named Clair Communication, whose laryngitis makes communication all but impossible; and several other dubious characters.
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3 out of 5 stars
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It’s a good summary
- De Osman Badran en 06-23-24
De: Ken Blanchard, y otros
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Go Team!
- Take Your Team to the Next Level
- De: Ken Blanchard, Alan Randolph, Peter Grazier
- Narrado por: Jonathan Marosz
- Duración: 3 h y 6 m
- Versión completa
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General3 out of 5 stars 15
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Narración:3.5 out of 5 stars 5
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Historia3.5 out of 5 stars 5
All of us in the today's workforce are called upon, more and more, to work effectively in teams. But do you know how to build a team that truly takes advantage of the knowledge, experience, and motivation of its members? Here, expert authors Ken Blanchard, Alan Randolph, and Peter Grazier outline a three-step process that will help you transform any kind of team into a Next-Level team.
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3 out of 5 stars
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Good material but..
- De Shawn Y. en 04-07-08
De: Ken Blanchard, y otros
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Unstuck
- A Story About Gaining Perspective, Creating Traction, and Pursuing Your Passion
- De: Dan Webster, Randy Gravitt, Jon Gordon - foreword
- Narrado por: Jon Gordon, Walter Dixon
- Duración: 2 h y 52 m
- Versión completa
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General4.5 out of 5 stars 46
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Narración:4.5 out of 5 stars 40
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Historia4.5 out of 5 stars 41
Untwist the question mark from your life to start living authentically. Unstuck offers a path forward for those who are "stuck" - despite the comfort, security, and what should feel like success. Do you feel disengaged from a life that looks good on paper? Do you feel like there must be something more? This is your guide to getting unstuck, breaking free of your comfortable cocoon, and discovering what you are meant to be.
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4 out of 5 stars
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Solid Book
- De Amazon Customer en 11-20-19
De: Dan Webster, y otros
Lo que los oyentes dicen sobre The Simple Truths of Service
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Ashleigh Blatt
- 03-09-21
Wonderful
Everyone who works needs to listen to this book. Period. It’s a reminder to just be nice and to remember you can do so at work too.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- AJE
- 12-03-23
The lessons can be applied to any service job
Great little read for anyone in the hospitality industry. Great as a gift for really anyone that may need to step up their customer service game to the next level.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Amy S.
- 02-07-15
Inspiring
Thank you! This was a great book to refocus me and my staff on what is most important. I loved it and have been implementing many ideas from this book into my business.
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esto le resultó útil a 2 personas
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Anonymous User
- 06-11-24
Uplifting
Very uplifting! Everyone can give something from their heart to differentiate themselves! Any act of kindness goes a long way!
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Laureen
- 03-30-20
Exceptional Book
Great book, very inspiring to every one. Any one can make a difference. It takes just one to start it.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Amazon Customer
- 09-09-19
Excellent service reading
This was required reading for work, but I was really inspired by the content and story. I would highly recommend it.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Kindle Customer
- 06-22-24
Inspirational Service
This is a great leadership growth tool. It's a great way to inspire service in ever industry.
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Total1 out of 5 stars
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Ejecución1 out of 5 stars
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Historia1 out of 5 stars
- Consumer
- 11-28-17
Where’s the beef?
This is the length of a magazine article, not a book. Good story, good theme, good idea but it should be sold for $1.99 because it’s basically the size of a magazine article. To market this as a book is a misrepresentation.
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