The Simple Truths of Service

Inspired by Johnny the Bagger

By: Ken Blanchard

Narrated by: Don Hagen, Rose Itzcovitz

If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.

Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.

©2007 Ken Blanchard (P)2013 Gildan Media LLC

The message

I loved it all. The message and the delivery. I has inspired me to look at my work in a different way

The lessons can be applied to any service job

Great little read for anyone in the hospitality industry. Great as a gift for really anyone that may need to step up their customer service game to the next level.

Wonderful

Everyone who works needs to listen to this book. Period. It’s a reminder to just be nice and to remember you can do so at work too.

Inspiring

Thank you! This was a great book to refocus me and my staff on what is most important. I loved it and have been implementing many ideas from this book into my business.

Uplifting

Very uplifting! Everyone can give something from their heart to differentiate themselves! Any act of kindness goes a long way!