The Client-Centered Law Firm
How to Succeed in an Experience-Driven World
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The Client-Centered Law Firm
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Narrated by:
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Jamie Renell
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By:
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Jack Newton
About this listen
The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today’s law firms.
In The Client-Centered Law Firm, legal technology expert Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren’t opposing ideas. With this approach, they drive each other.
Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.
©2020 Jack Newton (P)2020 Jack NewtonListeners also enjoyed...
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Overall4 out of 5 stars 1
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Performance4 out of 5 stars 1
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The last 10 years have been a period of extraordinary change for law firms. The rapid growth of corporate law firms and the emergence of global mega-firms have strained the traditional partnership model of management. A growing number of managers believe that it is time to move on and adopt more contemporary forms of structure and management. In Managing the Modern Law Firm scholars and legal practitioners examine the latest insights from management research, to enable law firms successfully to meet the challenges of this new business environment.
By: Laura Empson
What listeners say about The Client-Centered Law Firm
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Eric Einhart
- 07-16-23
Finally
This book was exactly what I needed. I’ve been listening to business management audiobooks to try to help me think about how to create efficiencies in my law firm and enhance the client experience. The audiobooks were great, but The Client-Centered Law Firm was exactly what I needed. It provided practical, forward thinking concepts that were excellent.
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