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Publisher's Summary

When you react, the event controls you. When you respond, you're in control.

Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation. Verbal Judo shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view - and take the lead in most disputes.

This updated edition includes a new foreword and a chapter featuring Dr. Thompson's five universal truths of human interaction:

  • People feel the need to be respected
  • People would rather be asked than be told
  • People have a desire to know why
  • People prefer to have options over threats
  • People want to have second chances

Stop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With Verbal Judo you'll be able to have your say - and say what you mean.

©2010 George J. Thompson (P)2017 Blackstone Audio, Inc.

What members say

Average Customer Ratings

Overall

  • 4.4 out of 5.0
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  • 3 Stars
    95
  • 2 Stars
    28
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    21

Performance

  • 4.5 out of 5.0
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    62
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Story

  • 4.4 out of 5.0
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    225
  • 3 Stars
    87
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    30
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Sort by:
  • Overall
  • Performance
  • Story

Kept thinking it was already started

This book kept explaining why verbal judo is a good concept and how this book would guide readers through it. It did this over and over again. I would think, "haven't we already been doing that?" Also, most of the stories are about using verbal judo as a police officer, which is not really applicable in the work world. I wish there were more business scenarios.

97 of 101 people found this review helpful

  • Overall
  • Performance
  • Story

Starts slow, gets better

This book starts slow and initially seems more of an infomercial than anything. However, after the introduction and first few chapters are out of the way, it becomes interesting and very instructive. There are lots of probably useless acronyms and lists. Best to just understand and apply the principles. Some of the accents used in the quotes are a bit off putting.

35 of 36 people found this review helpful

  • Overall
  • Performance
  • Story

Practical & Entertaining!

I was happy to see that Audible version was available. Dealing with difficult people has been one of my greatest life challenges. This book is full of simple practical techniques that I've been able to put into regular use, with noticeable positive results. Mr. Thompson teaches the material with a lot of entertaining life stories that illustrate Verbal Judo techniques in action. Well worth the purchase!

22 of 23 people found this review helpful

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  • Performance
  • Story

they took their own horn for the whole book!

I'm grateful I only spent $3 on this book. When you read it skip to chapter 4 is where the book starts and you don't have to hear the introduction of them saying how wonderful they think they are. The book itself drags on even if they're Point may have success to it, their pride and self-promotion overtakes any positive influences book may have. Don't buy it!

20 of 22 people found this review helpful

  • Overall
  • Performance
  • Story

Not extensive but good

Could have been completed in less time... And get into the point... Stories are interesting.

11 of 13 people found this review helpful

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  • Performance
  • Story

Content great , narration distracting

The material was excellent. The Narrators use of mock voices went from distracting to uncomfortable

28 of 35 people found this review helpful

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  • Performance
  • Story

More than helpful, life changing.

I needed this book more than I thought I did when I purchased it. Very helpful, well written and easy to follow. I would say Im only listening to two chapters, then I find myself eight chapters in.

13 of 16 people found this review helpful

  • Overall
  • Performance
  • Story

Copsucker

This book wasn’t for you, but who do you think might enjoy it more?

the police would enjoy this book, and anyone who believes they are nothing but a slave to authority.

What could the authors have done to make this a more enjoyable book for you?

quit spending the entirety of the book sucking up to their major contributor.

What three words best describe Keith Szarabajka’s performance?

on his knees

If you could play editor, what scene or scenes would you have cut from Verbal Judo, Updated Edition?

The diatribe that we should live in a police state and that we are too ignorant to be free to not harm others.

Any additional comments?

It has some decent material laid out from a police perspective. However it's nice to get inside the head of their authoritarian mentality of "I have a badge so succumb to my greatness." Not a fan, however if the author could have presented the material without a copsucker mentality; possibly I could have learned more...

2 of 2 people found this review helpful

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  • Performance
  • Story

Cogent, Executable, Engaging

Great reading of a very helpful subject.Well worth multiple listens. Wish I had heard it years ago.

7 of 9 people found this review helpful

  • Overall

common sense tactical verbal skills

I loved the book. The illustrations were powerful and memorable. The author spoke very well.

9 of 12 people found this review helpful