These days, you can talk with the digital things around you, like voice assistants and chatbots. How are these experiences designed? Our guest today is Rebecca Evanhoe, co-author of Conversations with Things. You’ll learn about the four pillars of conversational design, what prototyping looks like for this field, how to develop a personality for your voice application, and more.

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• Conversations with Things – Rebecca’s book with Diana Deibel
• Episode 68: Conversational UX with Jonathan Stark
• Episode 173: Voice UX with Sina Kahen
• Siri, Alexa – some of the first voice assistants
• Wizard of Oz testing
• Roo – Planned Parenthood’s chat bot
• Voiceflow, Botmock, Botsociety – popular mapping tools
• Follow Women in Voice on Twitter and LinkedIn
• Lisa Falkson, Cathy Pearl – conversational designers
• Follow Rebecca on Twitter

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