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De-Escalate
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No actual tools
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Not many books I give 5 starts
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Publisher's Summary
Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll.
We live in an increasingly divided world, and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, nonaggressive ones.
Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society.
With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all.
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- Evelina
- 04-02-18
If everyone could read this book, the world would be different!
This book is so much more and beyond than calming angry person. The matrix of the emotional Invalidation we all go through is relentless and abusive. I feel if our parents knew this, if we knew this for our children life would have been so much easier and happier. The only thing I am sad is that I didn’t know about this techniques and had understanding of this concept earlier! Gratitude Gratitude! Please read/listen to this book and keep sharing it!
2 of 2 people found this review helpful
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Overall2 out of 5 stars
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Performance1 out of 5 stars
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Story2 out of 5 stars
- Mom of 3
- 01-08-18
Difficult if not painful to listen to
Having read a number of books that address similar content, this was a disappointment. I found the example dialogues entirely unfathomable (so stilted and unnatural in style and language that there’s no way one could apply the advice in this way). And to make matters worse the narration sounded almost computerized, it felt like I was listening to an unengaging book narrated by Siri. I held on for over 2 hours hoping the content might improve but it just didn’t and I couldn’t force myself to last through 5 more hours. So it’s possible there are some gems after the first 2 hours that I missed out on, but this one is going back.
2 of 2 people found this review helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Deborah Hale
- 01-24-19
Amazing new skills
A whole new level of listening, responding, and understanding (self and others) through de-escalation. Recommended!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- TH
- 10-23-18
Really is magic!
I had not idea how well these tools would work . I presently use them in a school setting. I have less than 5 minutes to handle any squabble or issue between students and each time I use these tools , the angry and upset student is de escalated to a calm place where solutions can then be found . And it is so simple to learn and use. I highly recommend this book and the tools .
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story5 out of 5 stars
- djhalcon
- 01-28-18
Practical Training for Promoting Peace
Research-based practices presented in an accessible format, the tools in De-Escalate have many possible applications. I recommend this book to therapists, parents, teachers, workers...anyone who would benefit from being able to listen deeply and diffuse difficult or even violent situations.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Will Flanigan
- 01-15-18
Useful and practical
Great book thank you for all the resources. The book has changed my relationship with my 5 year old in a great way.
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Overall5 out of 5 stars
- Jim W Hildreth
- Sonora, Oakland CA
- 01-07-18
De-Escalate wisdom in every chapter.
Douglas E Knoll wisdom and experience is shared in every chapter. The reading by Aleya Dao is calm and comfortable.
It's a must read for anyone that is interested in the notching down of emotional conflicts and a passage to peaceful resolutions and problem solving.
As a Mediator this book, will be apart of my tool box to practice and adapt and re-read.
Thank you Doug Knoll for sharing, you are respected, admired and given the reader a true gift of your experience and talents.
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Overall4 out of 5 stars
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Performance2 out of 5 stars
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Story4 out of 5 stars
- John
- 09-29-18
Good content, poor reader
Monotone and emotionless. I know it’s supposed to be about controlling emotions and remaining calm but the reader over eggs this. Some of the content is repetitive but the overall information is useful.
Not really sure of a real world comparison. I don’t regularly get someone angry reply ‘yeah’ after just 1 or 2 ‘insightful’ comments.