
De-Escalate
How to Calm an Angry Person in 90 Seconds or Less
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast

Compra ahora por $14.99
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Aleya Dao
-
De:
-
Douglas E. Noll
Acerca de esta escucha
Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll.
We live in an increasingly divided world, and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, nonaggressive ones.
Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society.
With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all.
©2017 Douglas E. Noll (P)2017 Atria Books/Beyond WordsLos oyentes también disfrutaron...
-
Verbal Judo, Updated Edition
- The Gentle Art of Persuasion
- De: George J. Thompson PhD, Jerry B. Jenkins, Lee Fjelstad - foreword, y otros
- Narrado por: Keith Szarabajka
- Duración: 6 h y 12 m
- Versión completa
-
General
-
Narración:
-
Historia
When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.
-
-
Kept thinking it was already started
- De Kim Dushinski en 05-24-17
De: George J. Thompson PhD, y otros
-
How to De-Escalate Conflicts Using Behavioral Science
- De: Jennifer Hancock
- Narrado por: Jennifer Hancock
- Duración: 52 m
- Versión completa
-
General
-
Narración:
-
Historia
This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.
-
-
info is good for beginners
- De Katherine en 05-27-21
De: Jennifer Hancock
-
Becoming Bulletproof
- Protect Yourself, Read People, Influence Situations, and Live Fearlessly
- De: Evy Poumpouras
- Narrado por: Evy Poumpouras
- Duración: 10 h y 20 m
- Versión completa
-
General
-
Narración:
-
Historia
Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.
-
-
Not what I had Anticipated, Much Much Better
- De Terry Goodlad en 05-02-20
De: Evy Poumpouras
-
Don’t Take the Bait to Escalate
- Conflict Is Inevitable. Being a Jerk Is Optional.
- De: Jay Payleitner
- Narrado por: Jay Payleitner
- Duración: 6 h y 17 m
- Versión completa
-
General
-
Narración:
-
Historia
The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable? Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk. Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary - whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation.
-
-
great book, should have higher ratings
- De Troy E. en 09-30-22
De: Jay Payleitner
-
7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- De: Gerard Shaw
- Narrado por: John-Michael Jalonen
- Duración: 3 h y 22 m
- Versión completa
-
General
-
Narración:
-
Historia
It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.
-
-
Not helpful for me
- De texase en 03-30-21
De: Gerard Shaw
-
Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- De: Mark Goulston MD
- Narrado por: L. J. Ganser
- Duración: 7 h y 8 m
- Versión completa
-
General
-
Narración:
-
Historia
Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
-
-
Dissapointed
- De Aaron Olson en 11-04-15
De: Mark Goulston MD
-
Verbal Judo, Updated Edition
- The Gentle Art of Persuasion
- De: George J. Thompson PhD, Jerry B. Jenkins, Lee Fjelstad - foreword, y otros
- Narrado por: Keith Szarabajka
- Duración: 6 h y 12 m
- Versión completa
-
General
-
Narración:
-
Historia
When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.
-
-
Kept thinking it was already started
- De Kim Dushinski en 05-24-17
De: George J. Thompson PhD, y otros
-
How to De-Escalate Conflicts Using Behavioral Science
- De: Jennifer Hancock
- Narrado por: Jennifer Hancock
- Duración: 52 m
- Versión completa
-
General
-
Narración:
-
Historia
This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.
-
-
info is good for beginners
- De Katherine en 05-27-21
De: Jennifer Hancock
-
Becoming Bulletproof
- Protect Yourself, Read People, Influence Situations, and Live Fearlessly
- De: Evy Poumpouras
- Narrado por: Evy Poumpouras
- Duración: 10 h y 20 m
- Versión completa
-
General
-
Narración:
-
Historia
Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.
-
-
Not what I had Anticipated, Much Much Better
- De Terry Goodlad en 05-02-20
De: Evy Poumpouras
-
Don’t Take the Bait to Escalate
- Conflict Is Inevitable. Being a Jerk Is Optional.
- De: Jay Payleitner
- Narrado por: Jay Payleitner
- Duración: 6 h y 17 m
- Versión completa
-
General
-
Narración:
-
Historia
The Bible tells us that as far as it depends on us, we’re to be at peace with all people. But what happens when conflict is unavoidable? Here’s some good news: There are sociologically sound ways to deescalate conflict and win negotiations without acting like a jerk. Even better, you can actually emerge from conflicts with a stronger relationship with the person who was your adversary - whether it’s on the job, with your neighbor, in your marriage, or in a dark parking lot. When it comes to your current (or next) conflict, remember that resolution starts with de-escalation.
-
-
great book, should have higher ratings
- De Troy E. en 09-30-22
De: Jay Payleitner
-
7 Winning Conflict Resolution Techniques
- Master Nonviolent and Effective Communication Skills to Resolve Everyday Conflicts in the Workplace, Relationships, Marriage, and Crucial Conversations
- De: Gerard Shaw
- Narrado por: John-Michael Jalonen
- Duración: 3 h y 22 m
- Versión completa
-
General
-
Narración:
-
Historia
It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can’t avoid it. This audiobook will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage, or with family and friends.
-
-
Not helpful for me
- De texase en 03-30-21
De: Gerard Shaw
-
Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- De: Mark Goulston MD
- Narrado por: L. J. Ganser
- Duración: 7 h y 8 m
- Versión completa
-
General
-
Narración:
-
Historia
Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
-
-
Dissapointed
- De Aaron Olson en 11-04-15
De: Mark Goulston MD
-
Search & Seizure Survival Guide
- A Field Guide for Law Enforcement
- De: Anthony Bandiero
- Narrado por: Derek Denton
- Duración: 7 h y 11 m
- Versión completa
-
General
-
Narración:
-
Historia
This book provides concise, targeted information for police officers. The Fourth Amendment only prohibits one type of search or seizure, the unreasonable one. This book explains what those factors are. It is written in a checklist type format and officers around the country have expressed their appreciation for its down-to-earth writing style and easy-to-apply format.
-
-
Great resource and field reference guide for cops
- De Shawn C Gross en 12-26-21
De: Anthony Bandiero
-
I Hear You
- The Surprisingly Simple Skill Behind Extraordinary Relationships
- De: Michael S. Sorensen
- Narrado por: Michael S. Sorensen
- Duración: 2 h y 45 m
- Versión completa
-
General
-
Narración:
-
Historia
What if making one tweak to your day-to-day conversations could immediately improve every relationship in your life? In this three-hour, conversational listen, you'll discover the whats, whys, and hows of one of the most valuable (yet surprisingly little-known) communication skills - validation.
-
-
Life-Changing
- De katalley90 en 04-12-19
-
Spotting Danger Before It Spots You
- Build Situational Awareness to Stay Safe
- De: Gary Dean Quesenberry, Lt. Col. Dave Grossman (ret.)
- Narrado por: Gary Dean Quesenberry
- Duración: 4 h y 13 m
- Versión completa
-
General
-
Narración:
-
Historia
Continuing on the path of The Gift of Fear (Gavin deBecker) Spotting Danger Before It Spots You is geared towards the average citizen who at any moment could find themselves faced with a violent encounter but may lack the training needed to detect the situation early or react to it appropriately.
-
-
great book beyond awareness
- De Theresa S. en 03-20-24
De: Gary Dean Quesenberry, y otros
-
When Violence Is the Answer
- Learning How to Do What It Takes When Your Life Is at Stake
- De: Tim Larkin
- Narrado por: Tim Larkin
- Duración: 6 h y 59 m
- Versión completa
-
General
-
Narración:
-
Historia
In this essential new book, self-protection expert and former military intelligence officer Tim Larkin changes the way we think about violence in order to save our lives. By deconstructing our assumptions about violence - its morality, its function in modern society, how it actually works - Larkin unlocks the shackles of our own taboos and arms us with what we need to know to prevent, prepare for, and survive the unthinkable event of life-or-death violence.
-
-
Excellent book on when violence is the only answer
- De GC en 09-20-17
De: Tim Larkin
-
Spy the Lie
- Former CIA Officers Teach You How to Detect Deception
- De: Philip Houston, Michael Floyd, Susan Carnicero, y otros
- Narrado por: Fred Berman
- Duración: 4 h y 52 m
- Versión completa
-
General
-
Narración:
-
Historia
Imagine how different your life would be if you could tell whether someone was lying or telling you the truth. Be it hiring a new employee, investing in a financial interest, speaking with your child about drugs, confronting your significant other about suspected infidelity, or even dating someone new, having the ability to unmask a lie can have far-reaching and even life-altering consequences. As former CIA officers, Philip Houston, Michael Floyd, and Susan Carnicero are among the world’s best at recognizing deceptive behavior.
-
-
Excellent, with one disappointment
- De Kim en 08-07-12
De: Philip Houston, y otros
-
Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- De: Mark Goulston MD
- Narrado por: Arthur Morey
- Duración: 7 h y 53 m
- Versión completa
-
General
-
Narración:
-
Historia
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.
-
-
Meh.
- De AnnMarie en 08-23-21
De: Mark Goulston MD
-
Get the Truth
- Former CIA Officers Teach You How to Persuade Anyone to Tell All
- De: Philip Houston, Michael Floyd, Susan Carnicero
- Narrado por: Jeff Gurner
- Duración: 7 h y 17 m
- Versión completa
-
General
-
Narración:
-
Historia
Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.
-
-
same thing as spie the lie
- De RockyRecon en 02-14-16
De: Philip Houston, y otros
-
How to Win Friends & Influence People
- De: Dale Carnegie
- Narrado por: Andrew MacMillan
- Duración: 7 h y 15 m
- Versión completa
-
General
-
Narración:
-
Historia
You can go after the job you want...and get it! You can take the job you have...and improve it! You can take any situation you're in...and make it work for you!
-
-
This is well worth listening too! Main points are.
- De Ralph en 10-21-11
De: Dale Carnegie
-
No-Drama Discipline
- The Whole-Brain Way to Calm the Chaos and Nurture Your Child's Developing Mind
- De: Tina Payne Bryson PhD, Daniel j. Siegel MD
- Narrado por: Daniel J. Siegel MD, Tina Payne Bryson PhD
- Duración: 8 h y 18 m
- Versión completa
-
General
-
Narración:
-
Historia
Highlighting the fascinating link between a child’s neurological development and the way a parent reacts to misbehavior, No-Drama Discipline provides an effective, compassionate road map for dealing with tantrums, tensions, and tears - without causing a scene. Defining the true meaning of the “d” word (to instruct, not to shout or reprimand), the authors explain how to reach your child, redirect emotions, and turn a meltdown into an opportunity for growth.
-
-
I Can See Light At The End Of My Tunnel
- De G Busi en 02-23-15
De: Tina Payne Bryson PhD, y otros
-
The Power of Awareness
- And Other Secrets from the World's Foremost Spies, Detectives, and Special Operators on How to Stay Safe and Save Your Life
- De: Dan Schilling
- Narrado por: Dan Schilling
- Duración: 7 h y 6 m
- Versión completa
-
General
-
Narración:
-
Historia
In his empowering book, Dan Schilling shares how to identify and avoid threats using situational awareness and intuition just like the pros. Told with wit and wisdom, this compelling guide uses harrowing stories from Dan's special operations career and those of other experts to outline six easily implemented rules you can apply anywhere to improve your personal safety.
-
-
Good information but a miss on delivery possibly
- De HonestBuyer en 04-30-23
De: Dan Schilling
-
Words of Power
- A Guide for Ordinary People to Calm and De-Escalate Aggressive Individuals
- De: Ellis Amdur
- Narrado por: Dan Levy
- Duración: 5 h y 17 m
- Versión completa
-
General
-
Narración:
-
Historia
Aggression touches all of our lives. Whether it is a customer or angry coworker, an upset family member, a fellow student at school or college, or a stranger we bump into on the street, all of us, at times, must deal with aggressive people. Ellis Amdur has become well-known for his series of profession-specific books on dealing with aggressive and emotionally disturbed individuals. Words of Power is different. It is written for ordinary people who may, on occasion, have to deal with an angry, even enraged person.
-
-
Practical but nothing groundbreaking
- De Anonymous User en 04-07-22
De: Ellis Amdur
-
Set Boundaries, Find Peace
- A Guide to Reclaiming Yourself
- De: Nedra Glover Tawwab
- Narrado por: Nedra Glover Tawwab
- Duración: 8 h
- Versión completa
-
General
-
Narración:
-
Historia
Healthy boundaries. We all know we should have them - in order to achieve work/life balance, cope with toxic people, and enjoy rewarding relationships with partners, friends, and family. But what do "healthy boundaries" really mean - and how can we successfully express our needs, say "no", and be assertive without offending others? Licensed counselor, sought-after relationship expert, and one of the most influential therapists on Instagram Nedra Glover Tawwab demystifies this complex topic for today's world.
-
-
Your Opinion is the Only Valid One
- De c en 05-13-21
Tricky but solid
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Practical Training for Promoting Peace
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Forr anyone who has ever had a confrontation!
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
If everyone could read this book, the world would be different!
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Overall i think this is a book which gives life lessons.
this book helped me a lot
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Very Useful Info, Terrible Narrator
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
It's a must read for anyone that is interested in the notching down of emotional conflicts and a passage to peaceful resolutions and problem solving.
As a Mediator this book, will be apart of my tool box to practice and adapt and re-read.
Thank you Doug Knoll for sharing, you are respected, admired and given the reader a true gift of your experience and talents.
De-Escalate wisdom in every chapter.
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Practical and helpful
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Useful and practical
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.
Really is magic!
Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.