De-Escalate

How to Calm an Angry Person in 90 Seconds or Less

By: Douglas E. Noll

Narrated by: Aleya Dao

Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.

Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.

We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.

The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.

Tricky but solid

Its tricky to use, but even the concept if you grasp is worthwhile your time

Practical Training for Promoting Peace

Research-based practices presented in an accessible format, the tools in De-Escalate have many possible applications. I recommend this book to therapists, parents, teachers, workers...anyone who would benefit from being able to listen deeply and diffuse difficult or even violent situations.

Forr anyone who has ever had a confrontation!

very easy read with practical advice. will take practice but can already see it working

Practical and helpful

There are loads of examples to help demonstrate the principles explained in this book. Its a great reference book that I will be revisiting again and again. Definitely an essential life skill tool.

Useful and practical

Great book thank you for all the resources. The book has changed my relationship with my 5 year old in a great way.