Conquer Sticky Situations

A Fresh and Empowering Approach to Tough Talks at Work and in Life

By: Jill Shroyer

Narrated by: Jill Shroyer

Length: 3 hrs and 32 mins

Publisher's summary

Need to deal with a sticky situation at work or in your personal life - without making it worse? Maybe it’s a situation related to hygiene, a bad attitude, or someone who doesn’t respect your boundaries? Wish you knew the right steps and the right words to use to fix the issue?

By listening to Conquer Sticky Situations, you’ll gain the confidence and courage to stop avoiding those conversations and discover an indispensable guide full of steps, tips, and techniques to help you get past the panic of addressing any issue, say what needs to be said, and find a better path forward.

This is not just another crucial conversations book - this book will change the way you communicate and get you results you never thought possible. A book that will challenge you, inspire you, and demand that you take accountability in up-leveling yourself personally and as a business owner and leader.

If you want concise and amazingly easy-to-follow practices that can be implemented right away, then you will love Conquer Sticky Situations.

Don’t wait. Order Conquer Sticky Situations now!

Jill Shroyer’s book will teach you the lessons this self-proclaimed “professional sticky situation solver” has learned in her 20 years of experience in human resources. Lessons that will transform your conversations forever.

In Conquer Sticky Situations, you’re guaranteed to learn:

• A proven five-step formula for conquering tough talks with anyone anywhere at work and in life
• Exactly what to say and exactly how to say it in the most sticky/awkward/anxiety-inducing conversations
• Strategies and phrases for diffusing common workplace and personal life tensions
• What a human-centered approach is and why it is a critical piece of great sticky situation outcomes
• What to say in over 20 highly relatable and common sample work and life situations

Apply this book’s techniques and you just may make the world a little bit better in the process. Start conquering the sticky situations in your life today!

©2020 Jill Shroyer (P)2020 Jill Shroyer

Great way to practice for a hard conversation!

I am a business consultant and often work with younger professionals who need help being heard in an assertive, yet positive manner. I use both the book and the audiobook with my clients. 

First, I have them read the book and give them customized practice assignments from it. Then, together we listen to the audiobook to hear Jill deliver the difficult message. She is a wonderful narrator and always sounds natural and confident, never angry or strident. Then we practice the words, the inflection, the confidence. Finally, we go on to role-play the conversation, making Jill’s words their own, and tailoring the message for their particular situation.

I have clients who shake just thinking about an encounter with an employee or a mother-in-law. After the practice sessions, they are able to get through the discussion, get everyone’s needs met, and not die!

 And every time they don’t die, they get a little stronger.

 

Such a great audiobook. I learned a lot

The author Jill has a great voice for this! I enjoyed learning about how to solve workplace conflict. I’ll be saying “think about Kenny” every time i find myself if a sticky situation.