Career Services

Lista de productos
    • When New Technologies Cause Great Firms to Fail
    • De: Clayton M. Christensen
    • Narrado por: L.J. Ganser
    • Duración: 8 h y 37 m
    • Fecha de lanzamiento: 04-18-17
    • Idioma: Inglés
    • 4.5 out of 5 stars 1,796 calificaciones
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    $21.49 o gratis con tu prueba Plus

    • The Remarkable Power of Giving People More than They Expect
    • De: Will Guidara
    • Narrado por: Will Guidara
    • Duración: 8 h y 37 m
    • Fecha de lanzamiento: 10-25-22
    • Idioma: Inglés
    • 5 out of 5 stars 4,042 calificaciones
    • Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation?

    $15.75 o gratis con una prueba de 30 días

    • How to Win by Putting Customers at the Core of Your Business
    • De: Frances Frei, Anne Morriss
    • Narrado por: Eliza Foss
    • Duración: 6 h y 52 m
    • Fecha de lanzamiento: 06-16-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 42 calificaciones
    • In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function....

    $17.19 o gratis con tu prueba Plus

    • A Rainmaking Guide for Consulting and Professional Services
    • De: Doug Fletcher
    • Narrado por: Barry Abrams
    • Duración: 7 h y 17 m
    • Fecha de lanzamiento: 12-07-21
    • Idioma: Inglés
    • 4.5 out of 5 stars 15 calificaciones
    • How to Win Client Business When You Don't Know Where to Start: A Rainmaking Guide for Consulting and Professional Services serves as an invaluable and indispensable guide for everyone in the business of selling professional and consulting services....

    $17.19 o gratis con tu prueba Plus

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • De: Melina Palmer
    • Narrado por: Rachel Perry
    • Duración: 8 h y 12 m
    • Fecha de lanzamiento: 05-11-21
    • Idioma: Inglés
    • 4.5 out of 5 stars 40 calificaciones
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    $17.19 o gratis con tu prueba Plus

    • Change the Game, Break the Rules & Create an Unforgettable Experience
    • De: Jesse Cole
    • Narrado por: Jesse Cole
    • Duración: 5 h y 32 m
    • Fecha de lanzamiento: 12-23-22
    • Idioma: Inglés
    • 5 out of 5 stars 108 calificaciones
    • Packed with behind-the-peel stories, hard-earned lessons, and a few other surprises, Fans First teaches you how to stand out in your marketplace, drive explosive growth, and inspire fanatical loyalty....

    $19.95 o gratis con una prueba de 30 días

    • How to Attract, Service, and Retain Wealthy Customers and Clients for Life, 2nd Edition
    • De: Matt Oechsli
    • Narrado por: Joe Bronzi
    • Duración: 6 h y 19 m
    • Fecha de lanzamiento: 07-27-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 52 calificaciones
    • Attract and retain affluent customers and clients....

    $17.19 o gratis con tu prueba Plus

    • Inside One of the World's Most Admired Service Organizations
    • De: Leonard L. Berry, Kent D. Seltman
    • Narrado por: Gary Regal
    • Duración: 11 h y 33 m
    • Fecha de lanzamiento: 08-07-21
    • Idioma: Inglés
    • 5 out of 5 stars 6 calificaciones
    • The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the number one health-care system in America....

    $21.49 o gratis con tu prueba Plus

    • A Proven System for Becoming a Top Producer
    • De: David J. Mullen Jr.
    • Narrado por: Kevin Stillwell
    • Duración: 12 h y 29 m
    • Fecha de lanzamiento: 04-28-14
    • Idioma: Inglés
    • 4.5 out of 5 stars 157 calificaciones
    • In The Million-Dollar Financial Services Practice, author David J. Mullen, Jr., reveals how to become a top-producing financial advisor using the method he has taught at Merrill Lynch and is famous for in the industry....

    $24.95 o gratis con una prueba de 30 días

    • How Organizations and Leaders Attain, Sustain, and Regain the Ultimate Level of Distinction
    • De: Scott McKain
    • Narrado por: Scott McKain
    • Duración: 5 h y 14 m
    • Fecha de lanzamiento: 10-09-18
    • Idioma: Inglés
    • 4.5 out of 5 stars 48 calificaciones
    • Award-winning speaker and author Scott McKain explains how to move beyond being distinctive and to take your brand and business to the next level, to become iconic by knowing your customer and audience and providing the "Ultimate Customer Experience" every time....

    $17.18 o gratis con tu prueba Plus

    • How I Went from $50,000 in Debt to a $30 Million+ Business in Seven Years
    • De: Tommy Mello
    • Narrado por: Tommy Mello
    • Duración: 4 h y 23 m
    • Fecha de lanzamiento: 08-05-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 360 calificaciones
    • In 2010, Tommy Mello became the sole owner/operator of a single garage door service business with $50,000 in debt. Today, A1Garage generates over $30 million in annual revenue, with over 250 employees in 12 states....

    $14.95 o gratis con una prueba de 30 días

    • Perfecting the Art of Customer Service
    • De: The Disney Institute, Theodore Kinni
    • Narrado por: Barry Abrams
    • Duración: 5 h y 26 m
    • Fecha de lanzamiento: 05-05-15
    • Idioma: Inglés
    • 4.5 out of 5 stars 902 calificaciones
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    $20.00 o gratis con una prueba de 30 días

    • The 5 Principles of Disney Service and Relationship Excellence
    • De: Bruce Loeffler, Brian Church
    • Narrado por: Kevin Young
    • Duración: 8 h y 47 m
    • Fecha de lanzamiento: 07-27-20
    • Idioma: Inglés
    • 5 out of 5 stars 4 calificaciones
    • Bring Disney-level customer experience to your organization with insider guidance....

    $17.19 o gratis con tu prueba Plus

    • Or, Nobody Ever Told Me I’d Have to Sell!
    • De: Chuck Polin, Evan Polin, David Mattson - foreword
    • Narrado por: Tom Parks
    • Duración: 5 h y 39 m
    • Fecha de lanzamiento: 12-08-20
    • Idioma: Inglés
    • 5 out of 5 stars 20 calificaciones
    • Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship....

    $17.19 o gratis con tu prueba Plus

    • How High Performers Overcome Customer Indecision
    • De: Matthew Dixon, Ted McKenna
    • Narrado por: Matthew Dixon, Ted McKenna
    • Duración: 5 h y 47 m
    • Fecha de lanzamiento: 09-20-22
    • Idioma: Inglés
    • 5 out of 5 stars 92 calificaciones
    • In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....

    $15.75 o gratis con una prueba de 30 días

  • $11.17 o gratis con tu prueba Plus

    • Transforming Customer Experience for an On-Screen World
    • De: Rick Delisi, Dan Michaeli
    • Narrado por: Rick Delisi
    • Duración: 5 h y 35 m
    • Fecha de lanzamiento: 12-21-21
    • Idioma: Inglés
    • 4 out of 5 stars 5 calificaciones
    • Digital Customer Service traces the evolution of customer service - as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world....

    $13.75 o gratis con tu prueba Plus

    • The Essential Handbook for Prospecting and New Business Development
    • De: Mike Weinberg
    • Narrado por: Mike Weinberg
    • Duración: 8 h y 1 m
    • Fecha de lanzamiento: 08-25-20
    • Idioma: Inglés
    • 5 out of 5 stars 375 calificaciones
    • No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals....

    $22.49 o gratis con una prueba de 30 días

    • A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
    • De: Jeff Toister
    • Narrado por: Roger Wayne
    • Duración: 5 h y 41 m
    • Fecha de lanzamiento: 02-25-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 28 calificaciones
    • The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location....

    $13.99 o gratis con una prueba de 30 días

    • De: Frank Viscuso
    • Narrado por: Frank Viscuso
    • Duración: 6 h y 1 m
    • Fecha de lanzamiento: 08-12-20
    • Idioma: Inglés
    • 5 out of 5 stars 276 calificaciones
    • In Step Up and Lead, Frank Viscuso - author, speaker, and career deputy chief - shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service....

    $19.95 o gratis con una prueba de 30 días