Mostrando resultados por autor "Shep Hyken" en Todas las categorías
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- De: Shep Hyken
- Narrado por: Joe Bronzi
- Duración: 5 h y 26 m
- Versión completa
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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.
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Every business cliche you have ever heard in 52 easy steps
- De Scott J. Jones MD en 01-24-18
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Narrado por: Joe Bronzi
- Duración: 5 h y 26 m
- Fecha de lanzamiento: 05-12-14
- Idioma: Inglés
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Intenta nuevamentePrecio regular: US$19.95 o 1 crédito
Sale price: US$19.95 o 1 crédito
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The Cult of the Customer
- Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists
- De: Shep Hyken
- Narrado por: Timothy Andrés Pabon
- Duración: 6 h y 14 m
- Versión completa
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In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".
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Preference ways
- De Anonymous User en 03-04-24
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The Cult of the Customer
- Create an Amazing Customer Experience That Turns Satisfied Customers into Customer Evangelists
- Narrado por: Timothy Andrés Pabon
- Duración: 6 h y 14 m
- Fecha de lanzamiento: 11-20-18
- Idioma: Inglés
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Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tardeError al eliminar de la lista de deseos.
Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
Por favor intenta de nuevoError al seguir el podcast
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Intenta nuevamentePrecio regular: US$17.19 o 1 crédito
Sale price: US$17.19 o 1 crédito
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- De: Shep Hyken
- Narrado por: Timothy Andrés Pabon
- Duración: 3 h y 20 m
- Versión completa
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Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
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Basic common sense!
- De RENATA LAIR en 05-30-23
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Be Amazing or Go Home
- Seven Customer Service Habits That Create Confidence with Everyone
- Narrado por: Timothy Andrés Pabon
- Duración: 3 h y 20 m
- Fecha de lanzamiento: 04-11-18
- Idioma: Inglés
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Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tardeError al eliminar de la lista de deseos.
Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
Por favor intenta de nuevoError al seguir el podcast
Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: US$16.00 o 1 crédito
Sale price: US$16.00 o 1 crédito
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Ultimate Customer Service
- Customer Service Essentials for Loyal Customers
- De: Shep Hyken, Mark Sanborn
- Narrado por: Zig Ziglar, Mark Sanborn, Shep Hyken
- Duración: 8 h y 8 m
- Versión completa
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Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world’s top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom’s, or the Ritz Carlton into your organization with training from the best of the best in customer service training and development.
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A mixed bag
- De M. Rice en 06-18-16
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Ultimate Customer Service
- Customer Service Essentials for Loyal Customers
- Narrado por: Zig Ziglar, Mark Sanborn, Shep Hyken
- Duración: 8 h y 8 m
- Fecha de lanzamiento: 04-06-11
- Idioma: Inglés
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Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tardeError al eliminar de la lista de deseos.
Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
Por favor intenta de nuevoError al seguir el podcast
Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: US$15.56 o 1 crédito
Sale price: US$15.56 o 1 crédito
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I'll Be Back: How to Get Customers to Come Back Again & Again
- De: Shep Hyken
- Narrado por: Shep Hyken
- Duración: 4 h y 42 m
- Versión completa
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How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job.
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Awesome!
- De Don en 11-19-22
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I'll Be Back: How to Get Customers to Come Back Again & Again
- Narrado por: Shep Hyken
- Duración: 4 h y 42 m
- Fecha de lanzamiento: 08-13-21
- Idioma: Inglés
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Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tardeError al eliminar de la lista de deseos.
Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
Por favor intenta de nuevoError al seguir el podcast
Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: US$10.88 o 1 crédito
Sale price: US$10.88 o 1 crédito
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The Convenience Revolution
- How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- De: Shep Hyken
- Narrado por: Timothy Andrés Pabon
- Duración: 4 h y 41 m
- Versión completa
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Narración:
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Historia
Customers will pay for convenience. And they'll choose to do more business over time with the people and companies that make their lives more convenient. This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers.
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An amazing read/listen
- De Jason en 01-29-19
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The Convenience Revolution
- How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty
- Narrado por: Timothy Andrés Pabon
- Duración: 4 h y 41 m
- Fecha de lanzamiento: 11-13-18
- Idioma: Inglés
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Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tardeError al eliminar de la lista de deseos.
Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
Por favor intenta de nuevoError al seguir el podcast
Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: US$17.19 o 1 crédito
Sale price: US$17.19 o 1 crédito
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Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
- De: Shep Hyken
- Narrado por: Dr. Tony Alessandra
- Duración: 28 m
- Grabación Original
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General
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Narración:
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Historia
Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.
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Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
- Narrado por: Dr. Tony Alessandra
- Duración: 28 m
- Fecha de lanzamiento: 02-21-13
- Idioma: Inglés
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
Por favor prueba de nuevo más tardeError al eliminar de la lista de deseos.
Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
Por favor intenta de nuevoError al seguir el podcast
Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: US$6.99 o 1 crédito
Sale price: US$6.99 o 1 crédito
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