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No matter who you’re talking to, The Next Conversation gives you immediately actionable strategies and phrases that will forever change how you communicate. Jefferson Fisher, trial lawyer and one of the leading voices on real-world communication, offers a tried-and-true framework that will show you how to transform your life and your relationships by improving your next conversation.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.

There is always a next conversation, and there is no one better than trial lawyer Jefferson Fisher at giving you the tools to be ready for whatever it may bring. Fisher, one of the leading voices on real-world communication, has gained millions of followers through short, simple, practical videos teaching people how to argue less and talk more. Whether it’s handling a heated conversation, dealing with a difficult personality, or standing your ground with confidence, his down-to-earth teachings have helped countless people navigate life’s toughest situations.

Getting to Yes is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken - and without getting angry. It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict - whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.

Here is Trump in action—how he runs his organization and how he runs his life—as he meets the people he needs to meet, chats with family and friends, clashes with enemies, and challenges conventional thinking. But even a maverick plays by rules, and Trump has formulated time-tested guidelines for success. He isolates the common elements in his greatest accomplishments; he shatters myths; he names names, spells out the zeros, and fully reveals the deal-maker's art. And throughout, Trump talks—really talks—about how he does it.

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

This book is the ultimate communication toolkit, combining Mastering the Art of Negotiation and The Ultimate Guide to Public Speaking into one powerful, career-boosting resource. Whether you want to win respect in the boardroom or inspire others from the stage, this guide will give you the tools to speak with clarity, negotiate with confidence, and take control of any conversation.

Traditional discovery meetings must die! Today's buyer demands it. They no longer tolerate one-sided sales interrogations that serve the seller but provide no value to them. If they agree to a meeting with you, they expect something more—a consultation experience that makes them wiser as a result of time spent with you. That's the transformation The First Meeting Differentiator guides you to make.

There’s no shortage of negotiation books that advise you to “get to yes,” urge you to “never split the difference,” and tell you to “ask for more.” But one-size-fits-all tactics don't work in our complex, multifaceted, multicultural world—because they overlook the unpredictable role bias plays in most negotiations. Luckily, the one constant you can count on in every negotiation is yourself...and when you learn to leverage who you are to your advantage, you can win every time.

Unlock the #1 career skill that transforms how you’re seen, heard, and respected at work. Do you ever struggle to speak up in meetings, set healthy boundaries, or push back on unreasonable requests? Do you sometimes fear that being direct will make you look aggressive—or that staying quiet will leave you overlooked? The truth is, communication can make or break your career. And the difference between being passed over and being promoted often comes down to one skill: assertiveness. In Effective & Assertive Communication at Work, you’ll discover 50 proven scripts and practical ...

The author of the legendary best seller Influence, social psychologist Robert Cialdini, shines a light on effective persuasion and reveals that the secret doesn't lie in the message itself but in the key moment before that message is delivered.

Master conflict before it escalates—create a harmonious workplace quickly and efficiently, through these key conflict resolution skills! Are you overwhelmed by conflicts in the workplace that disrupt your team’s synergy? Do you find yourself wishing for practical strategies that can help you manage diverse personalities and prevent disputes from escalating into something more serious? If these challenges sound all too familiar, you're not alone. Many managers encounter these pain points. With the right tools and knowledge, you can transform conflict into collaboration.

Selling and negotiating a good deal is the most valuable skill in the business world. How well you build value and negotiate dictates the profit percentage on the business model. Being an expert at the basics is what will separate you from your peers and allow you to make as much money as you’re worth. This is true whether you are a veteran who has been around for a long time or if you are new to the world of sales.

Unlocking Opportunities Through Strategic Relationship Building and Bold Action How does a shy kid from the suburbs end up photographing Lady Gaga before she's famous, partying with Richard Branson until 7 AM in the Bahamas, and traveling the world documenting luxury destinations for free? In Art of Access, celebrity photographer and entrepreneur David C. Lee reveals the unconventional strategies that transformed him from an awkward outsider into someone who commands access to the most exclusive events, influential people, and extraordinary opportunities in the world. This isn't another ...

You know sales is essential to your business. But you’re nearly burned out from trying to meet your quota. Lately, you’ve begun wondering if sales is really your calling. The problem isn’t you. You’re simply missing the fundamentals you need to succeed. That’s why The B2B Sales Playbook is packed with strategies for closing deals across all sales sizes and sectors.

In this book, you'll discover your negotiating behavioral style through self-assessment questionnaires, gain the tools needed to deal with negotiation sharks (or bullies), learn tips for recognizing and interpreting your negotiating counterpart's body language to create beneficial outcomes, and see examples on how to counter unethical and unprofessional tactics effectively — and much more.

The Complete Strategy Collection, a compilation of ancient and historical philosophies, will increase your knowledge of strategy, conflict, and adversity throughout the ages, giving you valuable insight into the past while opening a window to the future. Although each of the works can be considered a manual or diagram for war or engaging in physical combat, the life skills embodied in each can be adapted to everyday life in modern society. Listen and learn how you, too, can take advantage of the strategies of war.

Fairness is a sales pitch. Transparency is theater. And loyalty? That’s what people cling to when they’ve already lost. Machiavelli, Inc is not a guide for the idealist. It’s for the operator—those who understand that business isn’t a community potluck. It’s a war of attrition dressed up as a networking brunch. Drawing from Machiavellian principles and fortified with contemporary corporate tactics, this book delivers a hard strategy for those serious about domination, not just survival. From weaponizing patience and incentivizing betrayal, to rewriting the rules mid-play and ...

For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.