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The Simple Truths of Service
- Inspired by Johnny the Bagger
- Narrado por: Don Hagen, Rose Itzcovitz
- Duración: 38 m
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Resumen del Editor
If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.
Gildan Media is proud to bring you these uplifting and life-changing inspirational books from Simple Truths, which can be used throughout every facet of your life. These audiobooks may be short in length, but their words speak volumes.
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Flipping the Switch
- Unleash the Power of Personal Accountability Using the QBQ!
- De: John G. Miller
- Narrado por: John G. Miller
- Duración: 1 h y 38 m
- Versión completa
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General4.5 out of 5 stars 221
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Narración:5 out of 5 stars 186
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Historia4.5 out of 5 stars 187
In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.
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4 out of 5 stars
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Quick listen
- De Shea en 09-20-23
De: John G. Miller
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The Wizard of Ads
- Turning Words into Magic and Dreamers into Millionaires
- De: Roy H. Williams
- Duración: 4 h y 41 m
- Versión completa
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General4.5 out of 5 stars 159
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Narración:4.5 out of 5 stars 124
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Historia4.5 out of 5 stars 120
With the knowledge of a seasoned business consultant and the warmth and wit of a natural storyteller, the Wizard will help you to multiply the effectiveness of your advertising, understand the tug-of-war between intellect and emotion, and more.
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3 out of 5 stars
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If you have a hard time hearing don't waste your time
- De Michelle J en 01-09-17
De: Roy H. Williams
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Throw Out Fifty Things
- Clear The Clutter, Find Your Life
- De: Gail Blanke
- Narrado por: Gail Blanke
- Duración: 3 h y 35 m
- Versión resumida
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General4 out of 5 stars 148
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Narración:4 out of 5 stars 91
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Historia4 out of 5 stars 91
Throw Out Fifty Things is truly an eye-opener. According to Blanke, our lives are so filled with junk from the past--from dried up tubes of crazy glue to old grudges--that's it's a wonder we can get up in the morning, never mind go to work, care for our children and parents, and just put one foot in front of the other. Blanke wants to start a movement of people across America throwing out 50 things (magazines count as one!) that will help liberate us from the stuff - both physical and mental - that clutters our lives.
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5 out of 5 stars
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So useful, listened to it a 2nd time right away.
- De Zeus en 02-02-10
De: Gail Blanke
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Sam Walton
- Made in America
- De: John Huey, Sam Walton
- Narrado por: Henry Strozier
- Duración: 10 h y 31 m
- Versión completa
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General5 out of 5 stars 3,033
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Narración:5 out of 5 stars 2,601
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Historia5 out of 5 stars 2,588
Meet a genuine American folk hero cut from the homespun cloth of America's heartland: Sam Walton, who parlayed a single dime store in a hardscrabble cotton town into Wal-Mart, the largest retailer in the world. The undisputed merchant king of the late 20th century, Sam never lost the common touch. Here, finally, inimitable words. Genuinely modest, but always sure of his ambitions and achievements. Sam shares his thinking in a candid, straight-from-the-shoulder style. In a story rich with anecdotes and the "rules of the road" of both Main Street and Wall Street, Sam Walton chronicles the inspiration, heart, and optimism that propelled him to lasso the American Dream.
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5 out of 5 stars
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Capitalism Is The Way
- De Nathan Ruff en 04-14-19
De: John Huey, y otros
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Versión completa
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General5 out of 5 stars 31
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Narración:5 out of 5 stars 27
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Historia5 out of 5 stars 27
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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5 out of 5 stars
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Must Read!
- De Jennifer Ringenberg en 06-05-23
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Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- De: Mark Sanborn, Margaret Kelly - foreword
- Narrado por: Stephen Bel Davies
- Duración: 4 h y 40 m
- Versión completa
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General4 out of 5 stars 80
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Narración:4.5 out of 5 stars 76
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Historia4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
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4 out of 5 stars
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Excellent extension of The Fred Factor
- De Mike Henry Sr. en 02-07-15
De: Mark Sanborn, y otros
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The Power of Who
- You Already Know Everyone You Need To Know
- De: Bob Beaudine
- Narrado por: Bob Beaudine
- Duración: 5 h y 3 m
- Versión completa
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General4.5 out of 5 stars 453
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Narración:4.5 out of 5 stars 374
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Historia4.5 out of 5 stars 374
Do you know that key relationships have been specifically placed to help you in ways you never imagined? Do you realize there are special people who are not just happenstance acquaintances but strategic relationships to help you find the life of your dream? Have you missed the simplicity behind this mysterious thing called DESTINY? Perhaps the real problem of finding your dream isn't about who you don't know, but whom you've neglected.
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2 out of 5 stars
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A silly treatment of a serious topic
- De Gare&Sophia en 12-04-12
De: Bob Beaudine
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Crossing Over
- De: John Edward
- Narrado por: John Edward
- Duración: 4 h y 45 m
- Versión resumida
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General4.5 out of 5 stars 194
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Narración:4.5 out of 5 stars 131
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Historia4.5 out of 5 stars 128
In Crossing Over, John brings his listeners with him on the extraordinary journey that has been his life since his New York Times best seller One Last Time was published in 1998. In the style of his TV show and personal appearances (poignant, funny, and remarkably candid) John deals head-on with the controversial issues he has confronted on his voyage as a psychic medium. Listeners might be surprised to learn that it hasn't always been smooth sailing.
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4 out of 5 stars
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Intriguing and entertaining
- De Betty en 05-10-09
De: John Edward
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Chicken Soup for Entrepreneur's Soul: Advice and Inspiration for Fulfilling Dreams
- De: Jack Canfield, Mark Victor Hansen
- Narrado por: Alan Robertson
- Duración: 8 h y 21 m
- Versión completa
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General4.5 out of 5 stars 79
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Narración:4.5 out of 5 stars 65
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Historia4.5 out of 5 stars 64
Chicken Soup for the Entrepreneur's Soul is a compilation of short stories from entrepreneurs, both large and small, who share their experiences of success, failure and courage, with a little helpful advice mixed in. Many of these stories, told for the first time here, will enlighten you to new methods of entrepreneurship or simply help you believe in the possibilities of getting started.
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5 out of 5 stars
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Great!
- De Anonymous User en 03-01-20
De: Jack Canfield, y otros
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Once Upon a Town
- The Miracle of the North Platte Canteen
- De: Bob Greene
- Narrado por: Fritz Weaver
- Duración: 6 h y 5 m
- Versión completa
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General4.5 out of 5 stars 126
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Narración:4.5 out of 5 stars 97
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Historia4.5 out of 5 stars 98
During World War II, American soldiers from every city and walk of life rolled through North Platte, Nebraska, on troop trains, en route to Europe and the Pacific. The tiny town transformed its modest railroad depot into the North Platte Canteen, a place where soldiers could enjoy coffee, music, home-cooked food, magazines, and friendly conversation during a stopover that lasted only a few minutes.
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2 out of 5 stars
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Long Tale of a Truly Inspiring Short Tale
- De Suzy en 02-25-11
De: Bob Greene
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The Power of Nice
- How to Conquer the Business World with Kindness
- De: Linda Kaplan Thaler, Robin Koval
- Narrado por: Linda Kaplan Thaler, Robin Koval
- Duración: 2 h y 58 m
- Versión completa
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General4 out of 5 stars 208
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Narración:4.5 out of 5 stars 143
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Historia4.5 out of 5 stars 140
Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.
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2 out of 5 stars
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For selected audiences
- De Coach Brock en 10-15-07
De: Linda Kaplan Thaler, y otros
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100 Ways to Create Wealth
- De: Sam Beckford, Steve Chandler
- Narrado por: Steve Chandler
- Duración: 8 h y 36 m
- Versión completa
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General4.5 out of 5 stars 2,858
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Narración:4.5 out of 5 stars 2,377
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Historia4.5 out of 5 stars 2,359
These 100 eye-opening ways to create wealth are drawn from the author's successful careers, with many touching personal stories as well as stories and examples from the hundreds of clients these master coaches have advised. This book is chock full of ways to make money, deepen life's pleasure, increase personal wage-earning power, and start fresh entrepreneurial ideas right at home.
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5 out of 5 stars
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A MUST HAVE!
- De Thomas en 10-31-08
De: Sam Beckford, y otros
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- De: Robert Spector, breAnne O. Reeves
- Narrado por: Eric Pollins
- Duración: 6 h y 14 m
- Versión completa
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General4.5 out of 5 stars 163
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Narración:4.5 out of 5 stars 139
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Historia4.5 out of 5 stars 139
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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5 out of 5 stars
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Inspiring
- De Carrie Brinton en 01-02-19
De: Robert Spector, y otros
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The Pumpkin Plan
- A Simple Strategy to Grow a Remarkable Business in Any Field
- De: Mike Michalowicz
- Narrado por: Mike Michalowicz
- Duración: 7 h y 7 m
- Versión completa
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General5 out of 5 stars 849
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Narración:5 out of 5 stars 714
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Historia5 out of 5 stars 707
Each year, Americans start one million new businesses, nearly 80 percent of which fail within the first five years. Under such pressure to stay alive—let alone grow—it’s easy for entrepreneurs to get caught up in a never-ending cycle of "sell it—do it, sell it—do it" that leaves them exhausted, frustrated, and unable to get ahead no matter how hard they try. Full of stories of other successful entrepreneurs, The Pumpkin Plan guides you through unconventional strategies to help you build a truly profitable blue-ribbon company that is the best in its field.
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5 out of 5 stars
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Great book
- De Harry Wilson en 06-04-21
De: Mike Michalowicz
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Chronicles of a Fashion Buyer
- The Mostly True Adventures of an International Fashion Buyer
- De: Mercedes Gonzalez
- Narrado por: Mercedes Gonzalez
- Duración: 9 h y 53 m
- Versión completa
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General5 out of 5 stars 22
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Narración:5 out of 5 stars 20
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Historia5 out of 5 stars 20
Fashion is a business of smoke and mirrors, notorious for crushing the souls of most who dare to be part of the industry. Go on a global expedition with New York City-based fashion buyer, strategist, and consultant, Mercedes Gonzalez, as she learns that there is no glamour in fashion and that only cutthroat corporate espionage prevails. From politicking with blood diamond dealers and Russian kingpins to living in indigenous villages, she has relied on her street smarts and fear of her uncle in order to outwit the industry tyrants at their own game.
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5 out of 5 stars
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Very Enagaging
- De Rainbow en 07-31-23
Lo que los oyentes dicen sobre The Simple Truths of Service
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Amy S.
- 02-07-15
Inspiring
Thank you! This was a great book to refocus me and my staff on what is most important. I loved it and have been implementing many ideas from this book into my business.
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esto le resultó útil a 2 personas
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Ashleigh Blatt
- 03-09-21
Wonderful
Everyone who works needs to listen to this book. Period. It’s a reminder to just be nice and to remember you can do so at work too.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- AJE
- 12-03-23
The lessons can be applied to any service job
Great little read for anyone in the hospitality industry. Great as a gift for really anyone that may need to step up their customer service game to the next level.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Laureen
- 03-30-20
Exceptional Book
Great book, very inspiring to every one. Any one can make a difference. It takes just one to start it.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Amazon Customer
- 09-09-19
Excellent service reading
This was required reading for work, but I was really inspired by the content and story. I would highly recommend it.
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Total1 out of 5 stars
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Ejecución1 out of 5 stars
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Historia1 out of 5 stars
- Consumer
- 11-28-17
Where’s the beef?
This is the length of a magazine article, not a book. Good story, good theme, good idea but it should be sold for $1.99 because it’s basically the size of a magazine article. To market this as a book is a misrepresentation.
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