
The Great Lockdown
Lessons Learned During the Pandemic from Organizations Around the World
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses

Compra ahora por $17.19
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Erik Bloomquist
Acerca de esta escucha
A collection of insider accounts describing the organizational impact of COVID-19.
In The Great Lockdown: Lessons Learned During the Pandemic from Organizations Around the Globe, expert strategists Shivaji Das, Aroop Zutshi, and Janesh Janardhanan deliver an insightful exploration of this once-in-a-lifetime event to unearth invaluable learnings for the future. Told through the experiences of CXOs at billion-dollar companies, star start-ups, and nonprofits from around the world, the book chronicles the ups and downs of sophisticated organizations as they navigated the COVID-19 crisis through initiatives impacting people, processes, and technology.
The leaders contributing their organization's survival and revival stories include those from Julius Baer, SAP, Terumo, IndiGrid, Tapsi, Fonterra, Hornet Networks, Globalization Partners, beCuriou, GoGoX, Abacus Pharma, SOS Children's Villages, Bangalore International Airport, and A Lange & Sohne.
Perfect for executives, managers, and other business leaders, The Great Lockdown is an invaluable addition to the libraries of anyone interested in case studies of corporate resilience and endurance in the face of unprecedented economic challenges.
©2022 John Wiley & Sons, Inc. (P)2021 Ascent AudioLos oyentes también disfrutaron...
-
Winning on Purpose
- The Unbeatable Strategy of Loving Customers
- De: Fred Reichheld, Darci Darnell, Maureen Burns
- Narrado por: Walter Dixon
- Duración: 8 h y 37 m
- Versión completa
-
General
-
Narración:
-
Historia
Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it - from industrial giants such as Mercedes-Benz and Cummins Engine to Silicon Valley sweethearts such as Apple and Google to digital innovators like Warby Parker and Peloton.
-
-
Customer focused results
- De Scott Groves en 06-07-24
De: Fred Reichheld, y otros
-
Think Again
- The Power of Knowing What You Don't Know
- De: Adam Grant
- Narrado por: Adam Grant
- Duración: 6 h y 40 m
- Versión completa
-
General
-
Narración:
-
Historia
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreement as a threat to our egos, rather than an opportunity to learn.
-
-
Only Good if you've never questioned anything.
- De Victor Alvia en 02-10-21
De: Adam Grant
-
I'll Be Back: How to Get Customers to Come Back Again & Again
- De: Shep Hyken
- Narrado por: Shep Hyken
- Duración: 4 h y 42 m
- Versión completa
-
General
-
Narración:
-
Historia
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job.
-
-
Awesome!
- De Don en 11-19-22
De: Shep Hyken
-
It’s All About CEX!
- The Essential Guide to Customer and Employee Experience
- De: Jason S. Bradshaw
- Narrado por: Jason S. Bradshaw
- Duración: 3 h y 9 m
- Versión completa
-
General
-
Narración:
-
Historia
Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don’t think this essential factor is important to their bottom line. It’s All About CEX! breaks experience down into its core components - success, ease, and connection - and shows you how to get the most mileage out of each one.
-
-
Good history lesson on the author's career
- De Amazon Customer en 01-02-24
-
Net Positive
- How Courageous Companies Thrive by Giving More than They Take
- De: Paul Polman, Andrew Winston
- Narrado por: Tom Parks, Paul Polman, Andrew Winston
- Duración: 12 h y 17 m
- Versión completa
-
General
-
Narración:
-
Historia
In this paradigm-shifting book, former Unilever CEO Paul Polman and sustainable business guru Andrew Winston provide a model to help leaders build companies that contribute more to the world than they use or take - that is, net positive companies. Net Positive outlines the principles and practices for surviving and thriving based on the experience of one world-leading company, Unilever, and other groundbreaking global organizations.
-
-
Net Regenerative
- De T. Harrison en 11-21-21
De: Paul Polman, y otros
-
The Experience Maker
- How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
- De: Dan Gingiss
- Narrado por: Dan Gingiss
- Duración: 5 h y 33 m
- Versión completa
-
General
-
Narración:
-
Historia
Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings who are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers.
-
-
Excellent
- De Skywalker en 05-17-23
De: Dan Gingiss
-
Winning on Purpose
- The Unbeatable Strategy of Loving Customers
- De: Fred Reichheld, Darci Darnell, Maureen Burns
- Narrado por: Walter Dixon
- Duración: 8 h y 37 m
- Versión completa
-
General
-
Narración:
-
Historia
Few management ideas have spread so far and so wide as the Net Promoter System (NPS). Created by author and loyalty guru Fred Reichheld, companies across the spectrum have adopted it - from industrial giants such as Mercedes-Benz and Cummins Engine to Silicon Valley sweethearts such as Apple and Google to digital innovators like Warby Parker and Peloton.
-
-
Customer focused results
- De Scott Groves en 06-07-24
De: Fred Reichheld, y otros
-
Think Again
- The Power of Knowing What You Don't Know
- De: Adam Grant
- Narrado por: Adam Grant
- Duración: 6 h y 40 m
- Versión completa
-
General
-
Narración:
-
Historia
Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreement as a threat to our egos, rather than an opportunity to learn.
-
-
Only Good if you've never questioned anything.
- De Victor Alvia en 02-10-21
De: Adam Grant
-
I'll Be Back: How to Get Customers to Come Back Again & Again
- De: Shep Hyken
- Narrado por: Shep Hyken
- Duración: 4 h y 42 m
- Versión completa
-
General
-
Narración:
-
Historia
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job.
-
-
Awesome!
- De Don en 11-19-22
De: Shep Hyken
-
It’s All About CEX!
- The Essential Guide to Customer and Employee Experience
- De: Jason S. Bradshaw
- Narrado por: Jason S. Bradshaw
- Duración: 3 h y 9 m
- Versión completa
-
General
-
Narración:
-
Historia
Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don’t think this essential factor is important to their bottom line. It’s All About CEX! breaks experience down into its core components - success, ease, and connection - and shows you how to get the most mileage out of each one.
-
-
Good history lesson on the author's career
- De Amazon Customer en 01-02-24
-
Net Positive
- How Courageous Companies Thrive by Giving More than They Take
- De: Paul Polman, Andrew Winston
- Narrado por: Tom Parks, Paul Polman, Andrew Winston
- Duración: 12 h y 17 m
- Versión completa
-
General
-
Narración:
-
Historia
In this paradigm-shifting book, former Unilever CEO Paul Polman and sustainable business guru Andrew Winston provide a model to help leaders build companies that contribute more to the world than they use or take - that is, net positive companies. Net Positive outlines the principles and practices for surviving and thriving based on the experience of one world-leading company, Unilever, and other groundbreaking global organizations.
-
-
Net Regenerative
- De T. Harrison en 11-21-21
De: Paul Polman, y otros
-
The Experience Maker
- How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
- De: Dan Gingiss
- Narrado por: Dan Gingiss
- Duración: 5 h y 33 m
- Versión completa
-
General
-
Narración:
-
Historia
Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience, and the best part about customer experience is that it's delivered by human beings who are unique to a company. The Experience Maker helps managers and executives focus on customers who are already spending money with their company rather than spending more money on marketing new customers.
-
-
Excellent
- De Skywalker en 05-17-23
De: Dan Gingiss
-
Blitzscaling
- The Lightning-Fast Path to Building Massively Valuable Companies
- De: Reid Hoffman, Chris Yeh, Bill Gates - foreword
- Narrado por: Chris Yeh, Reid Hoffman
- Duración: 9 h y 3 m
- Versión completa
-
General
-
Narración:
-
Historia
What entrepreneur or founder doesn't aspire to build the next Amazon, Facebook, or Airbnb? Yet those who actually manage to do so are exceedingly rare. So what separates the start-ups that get disrupted and disappear from the ones who grow to become global giants? The secret is blitzscaling: a set of techniques for scaling up at a dizzying pace that blows competitors out of the water.
-
-
not much here.
- De Francis Shanahan en 09-05-19
De: Reid Hoffman, y otros
-
Exponential Organizations
- New Organizations Are Ten Times Better, Faster, and Cheaper Than Yours (and What to Do About It)
- De: Salim Ismail, Yuri van Geest, Michael S. Malone, y otros
- Narrado por: Kevin Young
- Duración: 11 h y 11 m
- Versión completa
-
General
-
Narración:
-
Historia
In business, performance is key. In performance, how you organize can be the key to growth. In the past five years, the business world has seen the birth of a new breed of company - the Exponential Organization - that has revolutionized how a company can accelerate its growth by using technology.
-
-
Not a revelation
- De A. Yoshida en 01-24-16
De: Salim Ismail, y otros
-
Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- De: Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrado por: Tim Andres Pabon
- Duración: 8 h y 25 m
- Versión completa
-
General
-
Narración:
-
Historia
The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
-
-
Business to Company???
- De S. Wheelhouse en 12-07-18
De: Nick Mehta, y otros
-
Smart Business Tips for Entrepreneurs
- Learn the 5 Golden Rules to Optimize the Efficiency of a Newly Found SME
- De: Emil Howthorn
- Narrado por: Alan Walkman
- Duración: 5 h y 29 m
- Versión completa
-
General
-
Narración:
-
Historia
If you want to start a quick e-commerce shop on the small entrepreneurial level, this book is going to bring you some brilliant tips for your very own business ideas and help you shape them in actual colors of life. This book will guide you on every small step of adopting a strategic approach by reaching out diligently to the solutions to all your problems. Smart Business Tips offers a perspective on a small business plan, from startup to successful business, with strong customer relationships and the production of high-market demand and qualitative products.
De: Emil Howthorn
-
The Startup Way
- How Modern Companies Use Entrepreneurial Management to Transform Culture and Drive Long-Term Growth
- De: Eric Ries
- Narrado por: Eric Ries
- Duración: 10 h y 12 m
- Versión completa
-
General
-
Narración:
-
Historia
Entrepreneur and best-selling author of The Lean Startup Eric Ries reveals how entrepreneurial principles can be used by businesses ranging from established companies to early stage startups to grow revenues, drive innovation, and emerge as truly modern organizations poised to take advantage of the enormous opportunities of the 21st century.
-
-
In need of a second edition
- De Ehud Shavit en 12-28-17
De: Eric Ries
-
Entering StartupLand
- An Essential Guide to Finding the Right Job
- De: Jeffrey Bussgang
- Narrado por: Adam Grupper
- Duración: 8 h y 20 m
- Versión completa
-
General
-
Narración:
-
Historia
Many professionals aspire to work for a start-up. Yes, start-ups look magical, but they can also be chaotic and inaccessible. Many books are written for those who aspire to be founders, but a company only has one or two of those. What's needed are hundreds of employees to do the day-to-day work. This practical, step-by-step guide provides an insider's analysis of various start-up roles and responsibilities, including product development, marketing, growth strategy, and sales, to help you figure out if you want to join a start-up and what to expect if you do.
-
-
A Unique and Honest Peek Into startup the startup joining patg
- De Gil en 10-08-18
De: Jeffrey Bussgang
-
Building Social Business
- The New Kind of Capitalism That Serves Humanity’s Most Pressing Needs
- De: Muhammad Yunus
- Narrado por: Ray Porter
- Duración: 8 h y 28 m
- Versión completa
-
General
-
Narración:
-
Historia
Muhammad Yunus, the practical visionary who pioneered microcredit and won the 2006 Nobel Peace Prize for his world-changing efforts, here develops his revolutionary new concept that promises to redeem the failed promise of free enterprise: social business.
-
-
Delivers less than I had hoped
- De Heartstrings11 en 05-21-10
De: Muhammad Yunus
-
Out-Innovate
- How Global Entrepreneurs - from Delhi to Detroit - Are Rewriting the Rules of Silicon Valley
- De: Alexandre Lazarow
- Narrado por: Dennis Boutsikaris, Alexandre Lazarow
- Duración: 7 h y 42 m
- Versión completa
-
General
-
Narración:
-
Historia
As venture capitalist Alexandre Lazarow shows in this insightful and instructive book, this Silicon Valley "gospel" is due for a refresh - and it comes from what he calls the "frontier", the growing constellation of startup ecosystems, outside of the Valley and other major economic centers, that now stretches across the globe. The frontier is a truly different world where startups often must cope with political or economic instability and lack of infrastructure, and where there might be little or no access to angel investors, venture capitalists, or experienced employee pools.
-
-
Great material for SF and Frontier entrepreneurs!
- De Brett Fulmer en 04-15-20
-
Seeing Around Corners
- How to Spot Inflection Points in Business Before They Happen
- De: Rita McGrath
- Narrado por: Tiffany Morgan
- Duración: 7 h y 46 m
- Versión completa
-
General
-
Narración:
-
Historia
Paradigmatic shifts in the business landscape, known as inflection points, can either create new, entrepreneurial opportunities or they can lead to devastating consequences. Rita McGrath contends that inflection points, though they may seem sudden, are not random. Every seemingly overnight shift is the final stage of a process that has been subtly building for some time. Armed with the right strategies and tools, smart businesses can see these inflection points coming and use them to gain a competitive advantage.
-
-
Narration was distractingly terrible
- De Meg C. en 02-20-25
De: Rita McGrath
-
The Real Business of Blockchain
- How Leaders Can Create Value in a New Digital Age
- De: David Furlonger, Christophe Uzureau
- Narrado por: Jonathan Todd Ross
- Duración: 7 h y 45 m
- Versión completa
-
General
-
Narración:
-
Historia
The Real Business of Blockchain is one of the first audiobooks on this transformative technology written for business leaders. Authors David Furlonger and Christophe Uzureau - both of Gartner, the world-renowned research and advisory company - will help you: assess how blockchain will impact your business by cutting through the hype and finding the real story; explore the value proposition that blockchain technologies offer; make smart near- and mid-term investments in your blockchain strategy; and position you and your organization in a new competitive landscape in the future.
-
-
Patience
- De fair & balanced en 07-15-20
De: David Furlonger, y otros
-
Dual Transformation
- How to Reposition Today's Business While Creating the Future
- De: Scott D. Anthony, Clark G. Gilbert, Mark W. Johnson
- Narrado por: Chris Sorensen
- Duración: 8 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
Game-changing disruptions will likely unfold on your watch. Be ready. In Dual Transformation, Scott Anthony, Clark Gilbert, and Mark Johnson propose a practical and sustainable approach to one of the greatest challenges facing leaders today: transforming your business in the face of imminent disruption. Dual Transformation shows you how your company can come out of a market shift stronger and more profitable, because the threat of disruption is also the greatest opportunity a leadership team will ever face.
-
-
Getting Better in Business
- De David E. Doetsch en 07-29-20
De: Scott D. Anthony, y otros
-
The Three-Box Solution
- A Strategy for Leading Innovation
- De: Vijay Govindarajan
- Narrado por: Jack Garrett
- Duración: 7 h y 54 m
- Versión completa
-
General
-
Narración:
-
Historia
Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both simultaneously. How do you meet the performance requirements of the existing business-one that is still thriving-while dramatically reinventing it?
-
-
Not suitable for listening. Returned it
- De Alan Harlam en 01-26-18