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How to Turn Objections to Your Advantage: In Person and on the Phone
- Ultra Rapid Practical Guides, Book 1
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Resumen del Editor
Want to answer objections successfully and always have a ready answer?
This rapid guide reveals it all.
Discover how to:
- Turn objections to your advantage
- Avoid classic mistakes
- Distinguish true or false objections
- Calibrate “the handshake”
- Preempt, leverage and reframe
- Apply the “judo” technique
- Overcome “I’m not interested”
- Always have a ready answer
- Fix appointments
- Close agreements
- Increase sales
- Reach your objectives
... and so much more!
Want more sales? Looking for a new job?
Dreaming of getting more support from colleagues, associates and customers... in less time?
Whatever your goal, this rapid guide, with ready-made examples, will help you to achieve it.
Make those secrets your own and...your results will skyrocket.
How to Turn Objections to Your Advantage is written by international expert in communication sales techniques, motivation, and personal empowerment Tania Bianchi. In over 25 years, she has trained more than 27,000 managers and employees for hundreds of renowned commercial companies and multinational corporations such as Fiat, Lancia Automobiles, Technogym, Charming Hotels & Resorts of the World, Figurella, Soennecken, tour operators, software distributors, call centers, nonprofit organizations, cooperatives and banks.
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Historia5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
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Deaply helpful
- De Dominique en 04-28-15
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Crystal Clear Communication
- How to Explain Anything Clearly in Speech or Writing
- De: Gary S Goodman
- Narrado por: Gary S Goodman
- Duración: 4 h y 18 m
- Grabación Original
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General4 out of 5 stars 238
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Narración:4 out of 5 stars 207
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Historia4 out of 5 stars 203
With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.
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4 out of 5 stars
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Largely Sales-Oriented, and Instantly Usable
- De Troy en 01-26-15
De: Gary S Goodman
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How to Master the Art of Selling Financial Services
- De: Tom Hopkins
- Narrado por: Tom Hopkins
- Duración: 3 h y 48 m
- Versión completa
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General5 out of 5 stars 313
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Narración:5 out of 5 stars 270
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Historia5 out of 5 stars 268
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
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3 out of 5 stars
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better stuff for free on YouTube from
- De milos Vranic en 08-10-17
De: Tom Hopkins
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Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- De: Thomas Erikson
- Narrado por: David John
- Duración: 10 h y 47 m
- Versión completa
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General4.5 out of 5 stars 1,183
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Narración:4.5 out of 5 stars 953
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Historia4.5 out of 5 stars 952
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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1 out of 5 stars
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Should be titled "why I hate reds"
- De Dave en 08-24-20
De: Thomas Erikson
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Go-Givers Sell More
- De: Bob Burg, John Mann
- Narrado por: Bob Burg, John Mann
- Duración: 3 h y 47 m
- Versión completa
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General4.5 out of 5 stars 1,453
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Narración:4.5 out of 5 stars 1,203
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Historia4.5 out of 5 stars 1,200
Most of us think of sales as convincing potential customers to believe or do something they don't really want to. But that cutthroat mentality makes the process much harder than it has to be—especially in an economic downturn, when customers are more suspicious and defensive. It's far more productive (and satisfying) when salespeople think like Go-Givers and focus exclusively on creating value for the customer.
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1 out of 5 stars
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Do you really not know that you give to get?
- De Sandy en 09-23-10
De: Bob Burg, y otros
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Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- De: Jim Camp
- Narrado por: Robert Jordan
- Duración: 7 h y 58 m
- Versión completa
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General4.5 out of 5 stars 1,126
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Narración:5 out of 5 stars 915
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Historia4.5 out of 5 stars 905
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
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5 out of 5 stars
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Thanks Chris Voss!
- De Dennis Hettema en 10-03-20
De: Jim Camp
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Magic Words
- The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence
- De: Tim David
- Narrado por: Walter Dixon
- Duración: 3 h y 26 m
- Versión completa
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General4.5 out of 5 stars 329
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Narración:4.5 out of 5 stars 271
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Historia4.5 out of 5 stars 271
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.
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3 out of 5 stars
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Very essential
- De Gerardo A Dada en 01-21-16
De: Tim David
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Sales EQ
- How Ultra High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal
- De: Jeb Blount
- Narrado por: Jeb Blount
- Duración: 9 h y 2 m
- Versión completa
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General5 out of 5 stars 1,785
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Narración:5 out of 5 stars 1,542
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Historia4.5 out of 5 stars 1,530
The sales profession is in the midst of a perfect storm. Buyers have more power - more information, more at stake, and more control over the sales process - than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo.
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5 out of 5 stars
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Effective Approach to EQ Sales Mastery
- De Joe en 07-20-17
De: Jeb Blount
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Crucial Conversations
- Tools for Talking When Stakes Are High
- De: Kerry Patterson, Joseph Grenny, Ron McMillan, y otros
- Narrado por: Anna Fields
- Duración: 4 h y 17 m
- Versión completa
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General4.5 out of 5 stars 217
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Narración:4.5 out of 5 stars 178
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Historia4.5 out of 5 stars 178
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.
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5 out of 5 stars
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Probably the worste nagging sounding narrator
- De Alexander en 09-27-21
De: Kerry Patterson, y otros
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- De: Kathleen Kelley Reardon
- Narrado por: Ruth Ann Phimister
- Duración: 8 h y 7 m
- Versión completa
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General4.5 out of 5 stars 28
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Narración:4.5 out of 5 stars 25
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Historia4.5 out of 5 stars 25
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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5 out of 5 stars
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This book EXCELLENT!!!
- De Amazon Customer en 01-26-24