AUTHOR

Richard S. Gallagher LMFT

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I am a marriage and family therapist who specializes in treating anxiety disorders, as well as teaching people what to say in their most difficult situations. I am the author of numerous self-help books, including the bestselling Stress-Free Small Talk (Rockridge, 2019) as well as the guided journals Conquer Social Anxiety Journal (Rockridge, 2021) and The Anxiety Journal (2022). As a former customer service executive, I am also the author of two #1 customer service bestsellers The Customer Service Survival Kit (AMACOM, 2013) and What to Say to a Porcupine (AMACOM, 2008), as well as How to Tell Anyone Anything (AMACOM, 2009), which explores how to handle difficult workplace conversations. Welcome!