A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator.
Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head, revealing the skills that helped him and his colleagues succeed where it mattered most: in saving lives. In this practical guide, he shares the nine effective principles - counterintuitive tactics and strategies - you, too, can use to become more persuasive in both your professional and personal lives.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
©2016 Christopher Voss (P)2016 HarperCollins Publishers
There were a TON of useful and potentially game changing nuggets in this book. Very useful insights into understanding how the other side of the table is thinking during a negotiation.
I will definitely be listening to this one again to help digest the content more and may make a habit of listening on a regular basis to help keep me focused in my negotiating practices.
Only reason I didn't feel I could give a full 5 stars is that I was really hoping for more business applications. But don't let that stop you this is an incredibly valuable book and the time spent with it is well worth it.
This was nice in that it was an easy listen and introduced some concepts that were original and thought provoking. This is not just a rehash of other negotiating books.
The one negative was that his repeated pilfering of Taleb's Black Swan label was a bit awkward - but at least he gives Taleb credit.
Wow, what a difference there is between "That's right" and "You're right". This single epiphany has changed my approach, removed pressure, and given me stronger connections to all my counterparties.
Truly groundbreaking work based on results of hostage negotiations--the most important negotiations going.
A book that recognizes that humans are seas of emotions floating boats of logic. And splitting the difference is the last step of a wimp. Alternatively recognizing the human and emotional context of another can assist you to great success.
I have listened to this book a few times now. Each time I pick up a bit more on the real impact of words, phrases, and negotiation tactics have on the human psyche. Good advice to remember when making everyday deals.
This is a very well written book with great information on your path to understanding a different approach to negotiation. The examples and techniques described can be easily implemented with practice.
I "Like" to read...
I chose the audio version due to to voice inflections. I will get the print version anyways.
Thinking Fast and Slow. I like new realistic reality vetted ideas, not people splitting hairs and writing a book about how they see things.
Voice inflections, you need that with negotiation.
I liked the entire book, great book, it just needs PDF companion. This was the first book out of hundreds I actually pre-ordered, so I figure the PDF is coming, and I just bought it too soon.
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