We are currently making improvements to the Audible site. In an effort to enhance the accessibility experience for our customers, we have created a page to more easily navigate the new experience, available at the web address www.audible.com/access .
Coping With Difficult People In Business And In Life Audiobook

Coping With Difficult People In Business And In Life

Regular Price:$14.60
  • Membership Details:
    • First book free with 30-day trial
    • $14.95/month thereafter for your choice of 1 new book each month
    • Cancel easily anytime
    • Exchange books you don't like
    • All selected books are yours to keep, even if you cancel
  • - or -

Publisher's Summary

Difficult doesn't mean impossible.

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:

  • Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam.
  • Master the step-by-step procedures that will neutralize any negative or hostile encounter.
  • Understand your own style of thinking and how it affects your ability to deal effectively with each type.

    Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible - and end "relation frustrations" for good!

    ©1986 Robert M. Bramson, Ph.D; (P)1986 Simon and Schuster Inc.

  • What Members Say

    Average Customer Rating

    3.8 (32 )
    5 star
     (11)
    4 star
     (9)
    3 star
     (9)
    2 star
     (1)
    1 star
     (2)
    Overall
    4.0 (15 )
    5 star
     (6)
    4 star
     (5)
    3 star
     (2)
    2 star
     (2)
    1 star
     (0)
    Story
    4.1 (15 )
    5 star
     (5)
    4 star
     (7)
    3 star
     (3)
    2 star
     (0)
    1 star
     (0)
    Performance
    Sort by:
    •  
      Michael Atlanta, GA, USA 03-06-09
      Michael Atlanta, GA, USA 03-06-09 Member Since 2008
      HELPFUL VOTES
      37
      ratings
      REVIEWS
      46
      5
      FOLLOWERS
      FOLLOWING
      0
      0
      Overall
      "Entertaining and Informative"

      While some of the scenarios may be slightly outdated for today's business environment, the techniques are still valid and useful today.

      One fun note while listening was that I quickly found traits about myself that can be considered "difficult" to others and ways that I can look at improving myself.

      3 of 3 people found this review helpful
    •  
      Jason Great Falls, MT, USA 01-12-10
      Jason Great Falls, MT, USA 01-12-10
      HELPFUL VOTES
      16
      ratings
      REVIEWS
      6
      3
      FOLLOWERS
      FOLLOWING
      0
      0
      Overall
      "How do I get a refund?"

      Don't waste your money. This book only states the obvious. Outdated and hardly practical examples.

      1 of 1 people found this review helpful
    •  
      Ray M. Serafino 05-05-16 Member Since 2016
      ratings
      REVIEWS
      4
      1
      Overall
      Performance
      Story
      "Tools"

      Really enjoyed the book. It gave me the equipment to respond to people that are harsh. And feel confident with my new and obtained knowledge.

      0 of 0 people found this review helpful
    •  
      Jeffery B. Brintnall Houston, TX 08-16-12
      Jeffery B. Brintnall Houston, TX 08-16-12 Member Since 2012

      JB3putt

      HELPFUL VOTES
      0
      ratings
      REVIEWS
      28
      3
      FOLLOWERS
      FOLLOWING
      0
      1
      Overall
      Performance
      Story
      "Good concepts, easy to remember categories"
      Would you try another book from Robert Bramson and/or Robert Bramson?

      There was nothing new, yet the way it is presented created a good map for me to better categorize and more effectively deal with difficult people.


      0 of 0 people found this review helpful
    •  
      Igor Middletown, NY, USA 07-08-09
      Igor Middletown, NY, USA 07-08-09
      HELPFUL VOTES
      6
      ratings
      REVIEWS
      4
      4
      FOLLOWERS
      FOLLOWING
      0
      0
      Overall
      "Very Good book"

      Excellent book! Gets straight to the point on how to handle all these "crazy" difficult people we have to deal with. Highly recommend it..

      0 of 0 people found this review helpful

    Report Inappropriate Content

    If you find this review inappropriate and think it should be removed from our site, let us know. This report will be reviewed by Audible and we will take appropriate action.

    Cancel

    Thank you.

    Your report has been received. It will be reviewed by Audible and we will take appropriate action.