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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
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Publisher's summary
Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
- Understand what makes difficult people tick and how best to handle them
- Learn ways to confidently stand up to others and resist the urge to attack back
- Develop strategies to calmly navigate emotionally-charged situations
- Deal with all kinds of difficult people - hostile, manipulative and the impossible
- Know when to choose your battles, and when to walk away
Why let someone else's bad attitude ruin your day? How to Deal with Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
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-
Overall5 out of 5 stars 334
-
Performance5 out of 5 stars 284
-
Story5 out of 5 stars 281
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
-
Deaply helpful
- By Dominique on 04-28-15
-
The Curse of the Good Girl
- Raising Authentic Girls with Courage and Confidence
- By: Rachel Simmons
- Narrated by: Christina Moore
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall4 out of 5 stars 72
-
Performance4 out of 5 stars 50
-
Story4 out of 5 stars 51
Rachel Simmons is a New York Times best-selling author and the founding director of the Girls' Leadership Institute. The Curse of the Good Girl looks into the phenomenon of the glass ceiling placed on girls who attempt to live up to the standard of being "good". Simmons then shows how parents can help build girls' self-esteem and give them the strength to pursue their goals.
-
5 out of 5 stars
-
Best book for mom's of daughters that I have read
- By Wendy on 05-20-10
By: Rachel Simmons
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How to Keep People from Pushing Your Buttons
- By: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrated by: Tom Parks
- Length: 6 hrs and 54 mins
- Unabridged
-
Overall4.5 out of 5 stars 56
-
Performance4.5 out of 5 stars 49
-
Story4.5 out of 5 stars 48
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
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5 out of 5 stars
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Watch out for self-inflicted button pushing
- By Marcheta on 02-15-17
By: Albert Ellis Ph.D., and others
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,418
-
Performance4.5 out of 5 stars 1,180
-
Story4.5 out of 5 stars 1,162
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
-
Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
-
The No Contact Rule
- By: Natalie Lue
- Narrated by: Lucy Price-Lewis
- Length: 6 hrs and 56 mins
- Unabridged
-
Overall4.5 out of 5 stars 414
-
Performance4.5 out of 5 stars 349
-
Story4.5 out of 5 stars 346
You're trying to get over your ex, yet you're still in touch and have ended up being his or her backup plan. Maybe you haven't left yet, but you want to and just don't know how. Maybe you're tired of doing the lather, rinse, repeat of getting back together and winding up back at square one. It's time to cut contact. The No Contact Rule is an inspiring guide to extinguishing the temptation to stay in touch or to keep engaging, helping you to reclaim your sense of self and move on to a healthier relationship.
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5 out of 5 stars
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I can not recomment this book highly enough!
- By Amazon Customer on 02-14-17
By: Natalie Lue
-
Getting Through to People
- By: Jesse S. Nirenberg
- Narrated by: Jesse S. Nirenberg
- Length: 3 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 41
-
Performance4.5 out of 5 stars 33
-
Story4.5 out of 5 stars 31
In Getting Through to People you will discover powerful, proven ways to break through the mental and emotional barriers that obstruct the flow of ideas from one person to another. Over 300,000 people are already using these principles of effective person-to-person communications to enhance their business and personal success.
-
S.U.M.O (Shut Up, Move On)
- The Straight-Talking Guide to Creating and Enjoying a Brilliant Life
- By: Paul McGee
- Narrated by: Paul McGee
- Length: 4 hrs and 1 min
- Unabridged
-
Overall4.5 out of 5 stars 35
-
Performance4.5 out of 5 stars 30
-
Story4.5 out of 5 stars 30
S.U.M.O. stands for Shut Up, Move On. It's a phrase to say to ourselves (and sometimes others) when we are acting or thinking in a way that is hindering our ability to succeed. It doesn't necessarily mean "get over it" or "pull yourself together" (although there may be occasions when both responses are necessary): "Shut Up" means stop what you're doing, take time out to reflect, let go of baggage and beliefs that hinder your potential; "Move On" means tomorrow can be different from today, look for new possibilities, don't just think about it, take action.
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5 out of 5 stars
-
Exellent :-)
- By Aina on 10-14-12
By: Paul McGee
-
Joint Custody with a Jerk
- Raising a Child with an Uncooperative Ex
- By: Judy Corcoran, Julie A. Ross, MA
- Narrated by: Randye Kaye
- Length: 7 hrs
- Unabridged
-
Overall4.5 out of 5 stars 95
-
Performance4.5 out of 5 stars 77
-
Story4 out of 5 stars 76
It's a fact that parenting is hard enough in a family where two parents love and respect each other. After divorce, when the respect has diminished and the love has often turned to intense dislike, co-parenting can be nearly impossible, driving one or both parents to the brink of insanity. Joint Custody with a Jerk offers many proven communication techniques that help you deal with your difficult ex-husband or ex-wife.
-
2 out of 5 stars
-
Victim blaming
- By Michelle Johann on 08-31-18
By: Judy Corcoran, and others
-
Feeling Good Together
- The Secret to Making Troubled Relationships Work
- By: David D. Burns MD
- Narrated by: Alan Sklar
- Length: 8 hrs and 38 mins
- Unabridged
-
Overall4.5 out of 5 stars 323
-
Performance4.5 out of 5 stars 251
-
Story4.5 out of 5 stars 244
Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.
-
5 out of 5 stars
-
Best yet for communications Skills
- By Jeffrey J. Ardo on 03-20-10
-
Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- By: Mark Goulston MD
- Narrated by: L. J. Ganser
- Length: 7 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,146
-
Performance4.5 out of 5 stars 1,029
-
Story4.5 out of 5 stars 1,018
Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
-
2 out of 5 stars
-
Dissapointed
- By Aaron Olson on 11-04-15
By: Mark Goulston MD
-
Anger Management Workbook for Men
- Take Control of Your Anger and Master Your Emotions
- By: Aaron Karmin MA
- Narrated by: Brett Barry
- Length: 3 hrs and 14 mins
- Unabridged
-
Overall4.5 out of 5 stars 195
-
Performance4.5 out of 5 stars 167
-
Story4.5 out of 5 stars 164
Clinical therapist Aaron Karmin teaches you the skills to manage your anger without aggression and build up your self-confidence, self-control, and self-respect. The Anger Management Workbook for Men goes beyond why men get angry and helps you get to the root of your anger. It gives you positive and productive anger management tools to strengthen the most important and most overlooked relationship in your life - your relationship with yourself.
-
1 out of 5 stars
-
just not good at all.
- By brian gregory on 06-02-22
By: Aaron Karmin MA
-
The Undervalued Self
- By: Elaine N. Aron
- Narrated by: Marguerite Gavin
- Length: 7 hrs and 54 mins
- Unabridged
-
Overall4.5 out of 5 stars 152
-
Performance4.5 out of 5 stars 112
-
Story4.5 out of 5 stars 111
Elaine Aron follows up her best sellers on the highly sensitive person with a groundbreaking new book on the undervalued self. She explains that self-esteem results from having a healthy balance of love and power in our lives. Readers will learn to incorporate love into situations that seem to require power and deal with power struggles that mask themselves as issues of love.
-
5 out of 5 stars
-
Life Changing!
- By Dawn Mitchell on 09-20-15
By: Elaine N. Aron
-
Love Is Never Enough
- How Couples Can Overcome Misunderstandings, Resolve Conflicts, and Solve Relationship Problems Through Cognitive Therapy
- By: Aaron T. Beck MD
- Narrated by: Bob Dio
- Length: 12 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 75
-
Performance4 out of 5 stars 66
-
Story4.5 out of 5 stars 63
Love Is Never Enough explores the most common problems in marriage: the power of negative thinking, disillusionment, rigid rules and expectations, and miscommunication. These issues can be approached through cognitive therapy, in which thinking through and reasoning are used to counteract the poor communication that so often erodes relationships. With eloquence and accessibility, Aaron T. Beck, MD, shows how effective communication can restore and strengthen the ties and bonds between couples.
-
5 out of 5 stars
-
Great book with help for sticky points
- By Ernest Maifrini on 10-22-16
By: Aaron T. Beck MD
-
Living with the Passive-Aggressive Man
- Coping with Hidden Aggression - From the Bedroom to the Boardroom
- By: Scott Wetzler Ph.D.
- Narrated by: Matthew Josdal
- Length: 6 hrs and 54 mins
- Unabridged
-
Overall4.5 out of 5 stars 63
-
Performance5 out of 5 stars 57
-
Story4.5 out of 5 stars 56
Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.
-
5 out of 5 stars
-
A good review of the PA type man
- By Dew on 12-29-17
-
Instant Influence
- How to Get Anyone to Do Anything - Fast
- By: Michael V. Pantalon
- Narrated by: Walter Dixon
- Length: 6 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 145
-
Performance4.5 out of 5 stars 125
-
Story4.5 out of 5 stars 124
What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
-
1 out of 5 stars
-
Disappointing
- By Wicked Salty Homes on 05-14-11
-
I Want This to Work
- An Inclusive Guide to Navigating the Most Difficult Relationship Issues We Face in the Modern Age
- By: Elizabeth Earnshaw LMFT CGT
- Narrated by: Elizabeth Earnshaw LMFT CGT
- Length: 9 hrs and 27 mins
- Unabridged
-
Overall4.5 out of 5 stars 43
-
Performance4.5 out of 5 stars 37
-
Story4.5 out of 5 stars 36
Elizabeth Earnshaw is here to help. The renowned Gottman therapist, founder of A Better Life Therapy, and influential Instagram therapist behind @lizlistens has helped to transform countless relationships. With I Want This to Work, she presents for today’s generation the most effective and proven steps for relationship success.
-
3 out of 5 stars
-
I want this to work too. Excellent information, excruciating execution
- By Sunny Bettley on 03-17-23
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3 out of 5 stars
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meh
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Overall3.5 out of 5 stars 141
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Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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Good lessons, but lacking
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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3 out of 5 stars
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2 out of 5 stars
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Dissapointed
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Coping With Difficult People In Business And In Life
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- Abridged
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Overall4 out of 5 stars 51
-
Performance4 out of 5 stars 32
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Story4.5 out of 5 stars 31
We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.
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4 out of 5 stars
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Entertaining and Informative
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The Power of Positive Confrontation
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Performance4.5 out of 5 stars 98
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This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.
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1 out of 5 stars
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DO NOT BUY THIS BOOK!!!
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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2 out of 5 stars
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Skip it
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition
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-
Performance4.5 out of 5 stars 10
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Story4.5 out of 5 stars 10
Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades. Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global best seller to help you wring positive results from even the most twisted interactions you're likely to experience today.
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5 out of 5 stars
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Great book to improve communication skills!
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Becoming Bulletproof
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Performance5 out of 5 stars 2,886
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Becoming Bulletproof means transforming yourself into a stronger, more confident, and more powerful person. Evy Poumpouras - former Secret Service agent to three presidents and one of only five women to receive the Medal of Valor - demonstrates how we can overcome our everyday fears, have difficult conversations, know who to trust and who might not have our best interests at heart, influence situations, and prepare for the unexpected. When you have become bulletproof, you are your best, most courageous, and most powerful version of you.
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5 out of 5 stars
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Not what I had Anticipated, Much Much Better
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The Asshole Survival Guide
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Overall4 out of 5 stars 378
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Performance4 out of 5 stars 319
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Story4 out of 5 stars 319
The New York Times best-selling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people. Since The No Asshole Rule became a national best seller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton's signature prescriptive advice.
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2 out of 5 stars
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Situational Asshole Stories, with No Guidelines
- By Isaac on 03-18-18
By: Robert I. Sutton
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Jerks at Work
- Toxic Coworkers and What to Do About Them
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 26 mins
- Unabridged
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Overall4.5 out of 5 stars 44
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Performance4.5 out of 5 stars 35
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Story4 out of 5 stars 34
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
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5 out of 5 stars
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Essential reading for navigating challenging people!
- By Jay Van Bavel on 04-14-22
By: Tessa West
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Dealing with Difficult People Survival Guide
- How to Deal with Toxic People with Emotional Regulation and 235 Powerful Phrases to Disarm Manipulators, Narcissists, and Gaslighting (Growth, Book 1)
- By: Robert Charles
- Narrated by: Rodney Tomkins
- Length: 2 hrs and 12 mins
- Unabridged
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Overall5 out of 5 stars 3
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Performance5 out of 5 stars 3
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Story5 out of 5 stars 3
Want to find a way to stop someone in your life from gaslighting you without having to struggle a day longer? Time to stand up for yourself, show the world your true worth, and be more than the difficult people ever thought you would be? You’re someone who has so much in life to give, which is why it’s such a puzzle that you think you’re worth nothing right now. Well, actually, it’s entirely understandable, given the pressure you’re constantly being put under by the actions of others.
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5 out of 5 stars
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The different personalities
- By Teresa on 12-27-23
By: Robert Charles
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Overall4.5 out of 5 stars 69
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Performance4.5 out of 5 stars 56
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Story4.5 out of 5 stars 55
Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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5 out of 5 stars
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Taking A Stand
- By dreamon2177 on 07-10-16
By: Dr. Lynne Curry
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De-Escalate
- How to Calm an Angry Person in 90 Seconds or Less
- By: Douglas E. Noll
- Narrated by: Aleya Dao
- Length: 7 hrs and 9 mins
- Unabridged
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Overall4 out of 5 stars 83
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Performance4 out of 5 stars 73
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Story4 out of 5 stars 70
Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.
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2 out of 5 stars
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Difficult if not painful to listen to
- By Mom of 3 on 01-08-18
By: Douglas E. Noll
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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Overall2.5 out of 5 stars 7
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Performance3 out of 5 stars 6
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Story2.5 out of 5 stars 6
No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
By: Barbara Mitchell, and others
What listeners say about How to Deal with Difficult People
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Ms Fit Queen
- 02-19-24
Awesome!
I really enjoyed this book! I will replay it over and over! I know it will help me with the difficult people in my life. But I'll replay to see if I'll help me deal with difficult employees.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Whistle 1
- 09-11-22
Excellent book!
This book was well worth listening to. I’m someone who has read (or listened to) probably about six books on the subjective communication and this was definitely one that I would recommend. I’ll probably listen to it another one to two times at least.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Nasir Shah
- 11-28-23
Best book o dealing with people
I read many books in similar subject in sociology and personal development but this book is the best one. it teaches you all you need to deal with difficult person. Many books just provide a story parallel to the subject and does not give you the right tools and techniques to solve the problem. This book clearly identifies the problem, difficult people and how to handles them. If you have same situation or you want or you just want to improve your social skills please read this book, you will love it. It will arm you with right tools to handle narcist and difficult people.
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