This was a really interesting look at how a habit is created and maintained, how marketers use our habits against us, how organizations can change their employees' habits to change the business culture, how and why we make certain decisions that result in habits, how habits are changed and broken, and how important a single decision can be.
I really enjoyed this book and I will use several points from it. The most important concept that I gained is the importance of single, momentary decisions and their relation to addictions. I will forever remember the story of the housewife who gambled for the first time on a personal vacation and became an addict. I will also remember that one of the best ways to break a bad habit is to replace it with a new habit that is healthier and that fulfills the same basic needs as the old habit. Decisions made in advance of a bad situation as to how to react to a given temptation have so much power. Charles Duhigg uses the example of the Starbucks training model to illustrate this concept very clearly.
Mike Chamberlain did a decent job of narrating, but I found him a bit slow, so I listened at 2x speed.
I'm not going to pretend that this book will change your life in five minutes or help you out of an addiction, but it will certainly give you pointers about how to change at least a few thought patterns that you want to change. And as the author illustrates throughout the book, one small change at a time can lead to big change.