Transforming Customer

Product List
    • Transforming Customer Experience for an On-Screen World
    • By: Rick Delisi, Dan Michaeli
    • Narrated by: Rick Delisi
    • Length: 5 hrs and 35 mins
    • Release date: 12-21-21
    • Language: English
    • 4.5 out of 5 stars 4 ratings
    • Digital Customer Service traces the evolution of customer service - as well as the evolution of customer expectations and the underlying psychology that drives customer behavior - from the days of the first call centers in the 1980s all the way to today's digital world....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

    Included in Plus membership
    • Transforming How We Engage with Customers Across Their Journey
    • By: Cait Lamberton, Tom Wein, Neela A. Saldanha
    • Narrated by: Marnye Young
    • Length: 4 hrs and 5 mins
    • Release date: 01-14-25
    • Language: English
    • Not rated yet
    • Cait Lamberton, Neela A. Saldanha, and Tom Wein introduce a tangible, practical way to take a stand on the fundamental value of humans, and in so doing, be a force for good in a society that increasingly demands that they do so

    Regular price: $9.09 or 1 credit

    Sale price: $9.09 or 1 credit

    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • 5 out of 5 stars 3 ratings
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
    • By: Joe Lazauskas, Shane Snow
    • Narrated by: Chris Sorensen
    • Length: 4 hrs and 15 mins
    • Release date: 05-30-18
    • Language: English
    • 3.5 out of 5 stars 37 ratings
    • In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • The PR Agency's Manual to Transforming Your Business with Inbound
    • By: Iliyana Stareva
    • Narrated by: Norah Tocci
    • Length: 4 hrs and 51 mins
    • Release date: 05-21-18
    • Language: English
    • 4.5 out of 5 stars 6 ratings
    • Showing you what you need to know and giving you a clear framework for putting numbers to reputation, this audiobook merges content and measurement to give today's PR agencies a new way to build brands, evaluate performance, and track ROI....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    • Transforming Customers into Loyal Owners
    • By: Jonathan Frutkin
    • Narrated by: John LoPrete
    • Length: 4 hrs and 11 mins
    • Release date: 09-10-13
    • Language: English
    • 3.5 out of 5 stars 14 ratings
    • This book is about more than raising money for a company. It is a book about how business owners can turn their customers into loyal owners....

    Regular price: $14.95 or 1 credit

    Sale price: $14.95 or 1 credit

    • How Companies and Customers are Transforming Business Together
    • By: Bob Pearson
    • Narrated by: John Allen Nelson
    • Length: 9 hrs and 54 mins
    • Release date: 07-10-20
    • Language: English
    • Not rated yet
    • Ideas for leaders to engage directly with customers to shape their brand and marketplace success....

    Regular price: $17.99 or 1 credit

    Sale price: $17.99 or 1 credit

  • Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    • Transforming Healthcare Through Relationship-Centered Communication
    • By: Calvin L. Chou, Laura Cooley
    • Narrated by: Neal Vickers
    • Length: 7 hrs and 52 mins
    • Release date: 08-03-21
    • Language: English
    • Not rated yet
    • Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....

    Regular price: $17.49 or 1 credit

    Sale price: $17.49 or 1 credit