Technology Services

His work is cited by the world's best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic best seller - one of the most influential business books of all time - innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership. Christensen explains why most companies miss out on new waves of innovation.

"Data Centers Unveiled: Infrastructure, Technologies, and Services Powering the Digital Age" is an illuminating exploration into the heart of the digital world—the data center. This comprehensive work demystifies the complex infrastructure, cutting-edge technologies, and critical services that underpin the functioning of today's internet and cloud-based services. From the massive facilities hosting thousands of servers to the intricate cooling systems keeping them at optimal performance, the book provides readers with a deep dive into the components that make data centers so vital to the ...

Great companies can fail: not because they do anything wrong, but because they do everything right. Meeting customers' current needs leads firms to reject breakthrough innovations, "disruptive technologies", that create the products and opportunities of the future.

In AI ChatGPT Side Hustles 2025, you'll discover 12 proven systems that real people have used to transform their financial lives in weeks, not years. Forget the overwhelming complexity of traditional business building–these AI-enhanced strategies eliminate 90% of the trial-and-error that destroys most new ventures.

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

Amazon Web Services in Action introduces you to computing, storing, and networking in the AWS cloud. The audiobook will teach you about the most important services on AWS. You will also learn about best practices regarding security, high availability, and scalability.

Spaceflight historian Amy Shira Teitel tells the riveting story of the female pilots who each dreamed of being the first American woman in space. This dual biography of audacious trailblazers Jackie Cochran and Jerrie Cobb presents these fascinating and fearless women in all their glory and grit, using their stories as guides through the shifting social, political, and technical landscape of the time.

Everything you need to ace the ITIL ® Foundation Exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification test for IT management professionals. If you are among the nearly quarter-million IT managers worldwide who will sit for the exam this year, the ITIL Foundation Exam Study Guide is one resource you don’t want to be without. It provides you with all the background information, expert in-depth reviews, learning aids and practice, practice, practice you need to pass the test with flying colors. Completely up-to-date and organized around the ...

Dive into the rapidly expanding world of AI consulting with "Navigating the AI Consulting Landscape," your essential guide to mastering AI services across niche markets. Whether you’re a seasoned consultant or a business looking to integrate AI solutions, this book provides a comprehensive roadmap tailored to your needs. Start with a thorough introduction to AI consulting's potential in specialized markets and explore how AI is transforming industry sectors such as healthcare, financial services, and retail. Uncover strategies for developing winning AI initiatives aligned with business ...

Operating an ALF can be rewarding. The services you provide for people aged 62+ and their families help people live their best lives. You also contribute to the community and society at large by maintaining the health and well-being of a contributing member.

Selling a business for millions of dollars is a dream for many and a reality for few. With the help of Linda Rose’s Get Acquired for Millions, rest assured you can be one of those few. This insider’s guide to designing the most lucrative exit strategy is the “go-to” book for Technology Service Provider business owners who need answers. The book contains access to two valuable assessments to help you determine your current company valuation as a Technology Service Provider and your readiness to exit your company on a personal level.

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back for more and sending their friends and family? Drawing lessons from the industry-leading business practices at One Medical, a brand transforming the customer experience in healthcare, All Business Is Personal gives readers tools to blend the powerful benefits of today’s rapidly improving technology with individuals’ unique talents, all in the name of providing only the best for their customers.

Jumpstart your IT job search and land your dream job while your peers are still "freshening up" their resumes! Proven techniques to land your dream job as a high-paid IT consultant—you don’t want to miss these, if you are serious about a career in IT! Answers to IT consulting career questions most people fail to ask; actionable advice and real-life stories from seasoned IT consultants! As a fresh graduate looking for your first job, if you just do what almost everybody else is doing…you will land a hellhole job with lousy pay, long hours, nasty coworkers, and exclusively clients from ...

Unlock the future of customer service with AI. Building a Smart Customer Service System with AI: From Chatbots to Personalized Support is a comprehensive guide that shows businesses how to leverage artificial intelligence to transform their customer support operations.

Unleash the potential of small-scale ventures with "Scale Small, Win Big," your essential guide to building a thriving service-based business from the ground up. Specifically tailored for aspiring entrepreneurs, this eBook dives into the intricacies of scalability, proving that small doesn't just mean manageable—it means powerful. Begin your journey with a firm understanding of what makes service businesses tick and explore the shifting landscape of the industry. Discover how current trends can drive demand for your services and set the stage for your success. Unlock the secrets to ...

This essay comes from the NPR series This I Believe, which features brief personal reflections from both famous and unknown Americans. The pieces that make up the series compel listeners to rethink not only what and how they have arrived at their beliefs, but also the extent to which they share them with others.

Introducing the ultimate guide to navigating the cosmos with CubeSats! Are you fascinated by space exploration? Do you dream of launching your own satellite into orbit? Look no further! Our newest eBook, Navigating the Cosmos with CubeSats, is your comprehensive guide to CubeSat technology and its impact on the future of space exploration. With tons of expert advice, this guide is perfect for anyone looking to build or operate a CubeSat. Each chapter is packed with valuable information, covering topics such as understanding orbital mechanics, satellite ground stations and antennas, and ...

Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business. Each has learned that if customers don’t feel they’ve had success, recurring revenue doesn’t grow, and may even decline. What makes them different? They have absolute clarity about what the customer considers success to be. And they’ve built their business around enabling that success.

As organizations seek to boost revenue, cut costs, and increase efficiency, they increasingly look to IT as a strategic partner in achieving these objectives. Ten Steps to ITSM Success helps IT to prepare for this role by providing a detailed and practical guide to implementing ITSM best practices. It is aimed at ITSM practitioners and consultants, but will also be of interest to IT directors and C-suite executives looking to transform the role of IT into a value-creating business partner.