Management Etiquette

Emily Post has become synonymous with proper etiquette and manners. Etiquette in Society, in Business, in Politics, and at Home (1922) deals with manners and social rules, and became a best seller, with frequent updated editions to keep up with social changes. Emily became a popular columnist and radio guest due to the book’s success.

Perfect for a recent college graduate as well as those looking to climb the ladder in their respective jobs or industries, Business Etiquette Made Easy is an essential guide for any working professional.

The first interview. Handling a difficult boss. The power of words. Networking. Small talk. Dressing for a cocktail dinner. Holding chopsticks. Drinking wine. Twitter etiquette. Sexual harassment in office. Remembering names. Receiving compliments. Women travelling alone. Thank you notes. The...

Former CEO Jack Welch surveys the landscape of his career running General Electric, revealing his philosophy and management style. Nearly twenty years ago, former General Electric CEO Reg Jones walked into Jack Welch's office and wrapped him in a bear hug. "Congratulations, Mr. Chairman," said...

Grit & Grace presents a framework for achieving sustainable success through the integration of mental toughness (Grit) and emotional intelligence (Grace). The author, Jeff D. Standridge, Ed.D., argues that while grit alone—the relentless drive to succeed—has gained popularity through research by psychologists like Angela Duckworth, it's insufficient on its own. Similarly, grace without grit may maintain harmony but fails to drive meaningful progress. Key Concepts: Grit is defined as "the quality of being adaptable, with the ability to bounce back despite significant adversity, and to ...

After the smashing succes of The No Asshole Rule, in which he tackled corporate bullying, Dr. Bob Sutton now asks: how does one become a great boss ... and what do you do if you work for a lousy one? "This book is the personal coach that every boss deserves: warm, smart, and freakishly good at...

After completing her first year of learning magic at Whitehall School, Emily accepts an invitation from Princess Alassa to accompany her on her progress back to her home country of Zangaria, where the princess may meet her future husband. Alassa, who was a spoiled brat before she met Emily, wants to show off her friend—and impress potential suitors. For Emily, it is a chance to relax and explore a world very different to Earth, meet new people and come to terms with her reputation in the Nameless World.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Set better boundaries—without burning bridges. Politely Unavailable is your guide to saying “no” with grace, clarity, and zero guilt. This book offers over 100 professionally crafted email templates for real-world workplace dilemmas, including: Too many meetings Unclear priorities Difficult personalities Impossible timelines Project managers who still think you're available on weekends (and holidays, vacations, honeymoons, etc.) Whether you are declining a request, protecting your calendar, or preparing to resign, every email template is warm, tactful, and ready to send. This book ...

Etiquette for Dummies approaches the subject from a practical point of view, throwing out the rulebook full of long, pointless lists. Instead, it sets up tough social situations and shows you how to navigate through them successfully, charming everyone with your politeness and social grace.

Real-World Social Skills for Savvy Teens is your go-to guide for mastering the skills that matter most. It's not just another dry textbook—this is a fun, engaging, and witty ride through the world of social skills. Get ready to learn from a seasoned coach who makes personal development a blast!

If you’re running a virtual business, then you’ve got to read Leading Virtual Meetings – Methods and Effective Practices! For many people working from home not only makes sense, but it also leads to higher job satisfaction, higher productivity and lowers costs associated with employees. We live in an age where a message or email can be sent across the world within seconds. All you need is a smartphone, tablet, laptop, and internet connection and you could be working from home! With this lean towards freelancers and virtual offices, it’s not always easy for all business owners to set...

Make Peace with Anyone is the first audiobook that shows listeners how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this...

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Unlock the secrets to crafting your perfect wedding narrative with "Invited with Love," the essential eBook guide for every couple embarking on the journey of matrimony. Master the delicate balance of elegance and efficiency as you navigate through the nuances of wedding guest list management, the design of heartfelt invitations, and the complex etiquette that underpins these nuptial protocols. This page-turner delves deep into the art of invitation and RSVP management, from harnessing the dynamic of your evolving guest list to addressing invitations with grace and accuracy. Whether you're ...

Etiquette & Espionage: Booktrack Edition adds an immersive musical soundtrack to your audiobook listening experience! * Set in the same world as the New York Times bestselling Parasol Protectorate, this bestselling young adult steampunk series debut is filled with all the saucy adventure and...

Today, not only is everything digital getting faster, cheaper, and smaller at an exponential rate, we also have the Internet. When these two revolutions - one in technology and the other in communications - joined, an explosive force was unleashed that changed the very nature of innovation. And with any change, we have seen many strategic blunders and extraordinary learning curves along the way.

The rich have consistently found ways to increase their wealth, often at the expense of the less fortunate. This pattern, often referred to as "history repeating itself," reveals a striking truth: the accumulation of wealth tends to concentrate in the hands of a few. Whether it was the noble families of the Middle Ages or the tech moguls of today, the elite have always leveraged their advantages to create even more wealth. This phenomenon is not just a quirk of fate; it’s a system deeply embedded in the structures of our economies and societies. As global citizens, understanding this ...

One day, you will exit your business. Whether you are ready for it or not. This is the book that shows you how to defend against tragedy and win so you exit on top. Randy has spent his entire professional career helping business owners exit their business on their time, for the highest price, to the buyer of their choice. In this fast-paced, short, and impactful book, Randy reveals the secrets that make businesses worth more, families that leave true legacies, and business owners who sell or transition the right way.

Introducing "Reboot Your Life in the UK" - your comprehensive guide to thriving in a fascinating new environment! If you're planning to move to Britain or have just arrived, this must-have eBook is the ultimate companion for a seamless transition to life in the UK. Packed with 30 well-researched, informative chapters, this life-changing guide invites you to explore everything the UK has to offer. From acing professional networking and embracing British work culture to navigating the housing market and mastering the art of small talk - Reboot Your Life in the UK has all the practical insider...