Internal Communications

As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with.

Diversity, equality and inclusion (DEI) have never been so important in organizations and yet many feel inadequately prepared. In this guide, the authors combine their expert knowledge to provide a practical approach to bridge this skills and knowledge gap for those delivering Internal Communications. Navigating DEI language can be difficult, but Building a Culture of Inclusivity will help Internal Communication professionals, HR and business leaders engage employees in driving culture change to ensure everyone feels valued and like they belong.

A groundbreaking approach for practicing courageous love and resilient intimacy—from the creator of Internal Family Systems therapy Do loving relationships end because couples lack communication skills, struggle to empathize, and fail to accommodate each other’s needs? That’s a common...

The world of self-help is overflowing with advice. Countless books, podcasts, therapies, and videos talk about how to build a better life.. For Spencer Greenberg and Jeremy Stevenson, the most essential part of all this advice is the techniques. Techniques answer the million-dollar question...

This book focuses on an internal communication strategy, but with a novel angle. The idea to enhance customer service with internal communication as part of an internal communication strategy is presented as a golden thread throughout the book. The eight chapters in this book will guide you through the important principles of an internal communication strategy while recommending how to enhance customer service with better internal communication. One of the biggest mistakes any business can make is neglecting internal communication or leaving customer service to chance. Overall internal ...

THE BEST TECHNICAL SOLUTION DOESN'T ALWAYS WIN. THE BEST PROPOSAL DOES. You have the expertise. You have the data. You have the better solution. Yet, you watch inferior products win budget approval simply because they told a better story. For technical professionals, the ability to write persuasively is the difference between a stalled career and a seat at the leadership table. Traditional writing guides focus on grammar and syntax, ignoring the psychological realities of business. The Persuasive Professional flips the script. This is not a book about commas or passive voice. It is a field ...

Did you know that Emotional Intelligence (EI) is a better predictor of success than IQ? You can have all the skills and smarts, but if you aren’t great with people, your personal and professional life will always fall short of your expectations. In every sector, from teaching to manufacturing to law enforcement, brains and brawn no longer cut it. The ability to interact well with others—peers, subordinates, and clients—is what makes candidates highly desirable in today’s competitive market. Improving your EI is not about sitting in a circle and singing kumbaya. It’s about becoming...

Clarity in Conflict Stronger Communication Lasting Harmony Everyday disagreements, emotional misunderstandings, workplace tensions, and broken conversations silently exhaust energy and damage relationships. Many people find themselves replaying arguments, holding unspoken resentment, or feeling misunderstood at home, at work, and even within themselves. Conflict shows up repeatedly, but it is essential to understand how to handle it without stress, guilt, or emotional fallout. You may struggle with difficult conversations, avoid confrontation until frustration builds, or feel stuck in ...

Does your workplace reflect your values? What you say and do within and beyond your walls affects your ability to attract employees, customers, and investors. If your company strives to be “green” and to meet the triple bottom line of not just profit but people and the planet, then communicating more frequently and more clearly about your organization’s sustainability efforts and interests is critical. In addition to the positive effect it has on the environment, your local community, and society at large, the benefits of better sustainability communication include improvements in: ...

We tend to think of creativity as a totally personal internal game. It’s not. And, we don’t give enough credence to the external forces that influence our creative lives. I will not be talking about how to be creative or more creative. But I will be talking about change, culture, choices, comparison, and your capabilities. My hope in writing this book is that you will discover, accept, and manage the internal and external factors that affect your creativity so that you can fulfill your creative destiny.