Impact Management

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable...

The Black Swan is a standalone book in Nassim Nicholas Taleb’s landmark Incerto series, an investigation of opacity, luck, uncertainty, probability, human error, risk, and decision-making in a world we don’t understand. The other books in the series are Fooled by Randomness, Antifragile...

Rework shows you a better, faster, easier way to succeed in business. Most business books give you the same old advice: Write a business plan, study the competition, seek investors, yadda yadda. If you're looking for a book like that, put this one back on the shelf. Read it and you'll know...

Around the world, product teams are waking up to the same uncomfortable truth: doing things “the right way” doesn’t matter if your team loses its funding or your company goes out of business. Simply put, product teams can no longer afford to be disconnected from the business impact of their work. And well-trodden “best practices” from Silicon Valley behemoths can only provide so much guidance for teams working across vastly different business and funding models.

ELEVATE Your Leadership: Uncover the secrets to modern-day leadership in just 7 steps! Worried about making a difference as a leader? Don’t panic! Elevate your abilities and transform your leadership style.

Treated like a child and expected to behave like an adult? Discover when your anger is justified and when it screams “management issue.” Are you snapping at people? When things don’t go your way, do you get grumpy and remain that way for hours? Perhaps it feels like you’re constantly angry about one thing or another. The areas of your brain that are responsible for emotional regulation and impulse control experience significant remodeling during your teenage years.

To see a program successfully through to completion, a program manager must break the work down into simpler, smaller pieces and organize it into interdependent tasks…and this book helps you do just that. Projects require managers, but programs warrant maestros. Tasked with overseeing...

Efficiency and Control: Understanding the Legacy and Impact of Scientific Management is a comprehensive exploration of one of the most influential—and controversial—management theories in modern history. Emerging in the early 20th century through the work of Frederick Winslow Taylor, scientific management sought to bring order, precision, and efficiency to the chaos of industrial production. This book traces its origins in the Industrial Revolution, the development of Taylor’s time and motion studies, and its application across factories, corporations, government offices, and schools....

Change is inevitable, whether it represents progress is up to us. Astute leaders know that upskilling, culture change, and mindset are critical ingredients for successful digital change – but do not know how to change those quickly enough to keep up with pace of technological change. That is because our 20th century change models are not up to the challenge of 21st century digital transformation and the future of work – and that explains McKinsey’s finding that only 25% of digital transformations succeed. In Impact, globally recognized culture change expert, Paul Gibbons gives leaders...

Data has never been more important to your success than it is today, yet you are surrounded with data you can’t trust and the overwhelming burden of fixing it. Everyone deserves data that helps - not hurts - their organization. This book is a must-listen for anyone tasked with solving data problems...or anybody who needs their efforts to succeed. Inside, you will find a precise definition of data value and why you should always focus on maximizing it, how to build early momentum with the Simple Virtuous Cycle, and more.

The critical leadership practices - the ones that will allow a leader to make the biggest impact over time - are well established. They're about how you create a vision and inspire others to follow it. In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field - all to help rising leaders stand out and have a big impact.

For us to thrive - not simply survive - in this accelerating economy, we need to adopt small, intentional behaviors and practice them each day. From simply taking care of our rest and exercise to building our self-confidence and embracing challenges, author Shawn Hunter's latest book Small Acts of Leadership will guide you through a series of incremental steps you can take to build a stronger version of yourself and make a broader impact in the world.

Around the world, a new generation is looking beyond greater profits, for meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation practices popularized by best seller The Lean Startup that have fueled technology breakthroughs touching every aspect of our lives, Lean Impact turns our attention to a new goal-achieving radically greater social good.

In Inner Wisdom, Outer Impact: Leading Your Life from the Inside Out, Timothy Salmans invites you on a transformative journey that goes beyond external achievements. This book is crafted for developing leaders, corporate professionals, and entrepreneurs who know how to produce results but feel frustrated by the gap between their outer accomplishments and their internal experience. It bridges this gap by reconnecting you with a powerful truth: true leadership and impact begin within.

Do you feel like you’re always chasing money—but it keeps slipping away? What if you discovered a proven wealth attraction formula where money starts chasing you instead? In Money Will Chase After You, Felix Duyilemi reveals how to attract wealth, abundance, and financial freedom by focusing on what really matters: solving problems, serving people, and creating massive value. This life-changing guide shows you how to shift from desperation to attraction—where opportunities, clients, and money naturally flow into your life. Packed with practical strategies, mindset shifts, and real-...

Lance Witt, founder of Replenish ministries and a former executive and teaching pastor at Saddleback Church, knows what it takes to keep teams functioning at the highest level of impact. He shows leaders how to build next-level teams that are spiritually, emotionally, and relationally healthy, productive, and high-performing.

For more than 25 years, organizational psychologist and management consultant Dr. Tim Irwin has worked with thousands of leaders in well-known global companies. He knows most leaders work for recognition and advancement and they want more challenge and responsibility. He's also found this to be true: Most of us want to make a positive difference through our work and to have our lives count for something more than simply making a living. We want to make an impact.

Making an impact is essential for leaders who want to create positive change and leave a legacy - a trendy thing to say, but a hard tenet to live by. LeaderImpact, a movement of professionals dedicated to inspiring one another in this quest, has worked with leaders, entrepreneurs, and CEOs for decades to facilitate life-changing results. Now, Braden Douglas discusses their philosophy for success in Becoming a Leader of Impact.

From boardrooms to backyards, some people inspire not just by what they do, but by who they are. What’s their secret? According to author and podcast host Lisa Nichols, it’s a “something extra”—a character strength that elevates ordinary influence into extraordinary impact. Inspired by her daughter Ally, born with an extra chromosome and an extraordinary spirit, Lisa set out to uncover the traits that define truly transformational leadership.