Career Services

In 2010, Tommy Mello became the sole owner/operator of a single garage door service business with $50,000 in debt. Today, A1Garage generates over $30 million in annual revenue, with over 250 employees in 12 states. He shows home service business owners how he did it, and they, too, can in Home Service Millionaire. If you’re like most home service business owners, you are probably just scraping by. You can’t grow your business because there aren’t any more hours in a day.

This isn't just another audiobook study guide – it's your complete blueprint for achieving exceptional scores and securing your ideal military career path.

Cordelia Winthrop once ruled Paris cotillions and launched a disastrous fashion line. Now, broke and desperate, this rebellious ex-debutante is hiding out in a Montecito pool house, facing a reality as beige as her last collection. She needs a second chance, a fresh start, and maybe just a hint of purpose. Her lifeline: a grueling job as personal assistant to Lucrezia Wilde, an eccentric, high-maintenance ex-supermodel and queen of Southern California elite society. Lucrezia's demands are outrageous, spanning from Hermès scarf organization to bee venom facials, and most importantly, ...

“You need to be more strategic.” Those dreaded words from your manager leave you frustrated and unsure of what to do next. But what if you could stop reacting to problems and instead become a trusted strategic partner who commands respect from both your customers and colleagues? Chad Horenfeldt—who has spent over two decades as a customer success manager (CSM) and building out high-performing customer success teams at Eloqua (Oracle), Kustomer (Meta), and other companies—shares a battle-tested approach to elevate your impact and advance your career. In The Strategic Customer Success...

Are you stuck on the truck, working endless hours in your home service business—while your dreams of freedom, profit, and growth slip further out of reach? You didn’t start your contractor business to become your own overworked employee. In Get Off The Truck, seasoned entrepreneur and coach David Moerman delivers a practical, no-fluff blueprint to help you stop trading your time for money and start running a home services business that works for you.

Internationally recognized “millionaire maker,” Dan S. Kennedy, joined by entrepreneur and financial consultant, Matt Zagula, show you how to break down the barriers caused by the “trust no one” mantra invading every customer’s mind today. They deliver an eye-opening look at the core of all business—trust, and teach you the secrets to gaining it, keeping it, and using it to build competitive differentiation, create price elasticity, attract more affluent clients, and inspire referrals.

In Step Up and Lead, Frank Viscuso - author, speaker, and career deputy chief - shares the secrets of effective fire service leadership, introduces the traits and skills essential for successful fire service leaders, and discusses the importance of customer service. Designed to help you reach the top of your profession, this audiobook is considered a must-listen for anyone who is ready to step up and lead!

We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.

Two Secret Service agents sworn to guard their protectees lost them in a single moment ... and the violence has only just begun in this #1 New York Times bestseller. Michelle Maxwell has just wrecked her promising career at the Secret Service. Against her instincts, she let a presidential...

Packed with behind-the-peel stories, hard-earned lessons, and a few other surprises, Fans First teaches you how to stand out in your marketplace, drive explosive growth, and inspire fanatical loyalty.

Unsure how to differentiate yourself in a busy market without slashing profits? Worried weak sales skills will doom your small business efforts? Need to generate higher ticket averages and fewer callbacks? Joe Crisara was once a struggling home service contractor. He’s now a worldwide educator, entrepreneur, and author who is inspiring everyone from startup managers to Fortune 1000 companies with his unique process. And now he’s ready to reveal his trusted playbook to help you double your income while staying confident in your ethics.

The New York Times bestselling authors of Switch and Made to Stick explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to create such extraordinary moments in our life and work. While human lives are endlessly variable, our most memorable...

Career Diplomacy takes listeners inside the world of American diplomats in the US Foreign Service. Members of the Foreign Service represent the country abroad, protect and support American citizens overseas, manage government programs and facilities, and move foreign policy from the abstract to the actual. 

A NEW YORK TIMES BESTSELLER ONE OF PRESIDENT OBAMA’S 2025 SUMMER READS AS SEEN ON CBS MORNINGS, CNN ANDERSON COOPER, ABC NEWS LIVE, MSNBC MORNING JOE, AND MANY MORE "This eye-opening, multifaceted ode to public service. . . feels both urgent and moving." —The Guardian "Terrific." —New York...

The Supernova Model is a client service, client acquisition, and practice management model that drives an explosive acceleration in revenue and client satisfaction by capitalizing upon the 80/20 Rule. First implemented by financial advisors at Merrill Lynch - under the leadership of author Rob Knapp - it has grown increasingly popular within the financial services industry.

In The Million-Dollar Financial Services Practice, author David J. Mullen, Jr., reveals how to become a top-producing financial advisor using the method he has taught at Merrill Lynch and is famous for in the industry. This comprehensive book combines marketing, prospecting, sales, and time-management techniques into a system that will help listeners build a successful and lucrative practice. Containing templates, scripts, letters, and 15 tried-and-true Market Action Plans, this indispensable guide shows listeners how to take their financial services practice to the million-dollar level and beyond.

“It’s not the magic that makes it work; it’s the way we work that makes it magic.” The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary...

"Sales as service" spiega in modo chiaro un metodo innovativo di gestione della forza vendita ideato da Marco Ferrario, fondatore di Sales on Demand, un'azienda che ha lo scopo di vendere qualsiasi cosa. Come si può creare il team di vendita perfetto? Utilizzando i servizi che già offre il mercato e combinandoli con una logica differente, si può acquistare tutto a poco e imparare ad organizzare al meglio i team di vendita. Come si può migliorare in nostro approccio alle vendite?

Japan has a word for the quality that the best leaders, colleagues, and partners all share — but most people in the West have never heard it. Once you understand it, you will see it everywhere. And once you practice it, everything changes. The word is omotenashi. It is Japan's philosophy of wholehearted, anticipatory service — a way of showing up for the people around you with such genuine attention and care that they feel it before you have said a word. It is the reason Japanese customer service is legendary, Japanese workplaces produce extraordinary loyalty, and Japanese culture ...

Inside this book, you will learn the essential habits to develop and apply consistently, which changed the game for me back in 1999. They helped me get over the $100,000 hump in 2001, and have elevated me farther than I ever expected to go decades later.